Adorama vs B&H
Feb 1, 2014 15:46:04 #
amehta
Loc: Boston
LostHawaiian wrote:
Aloha amehta, br br I am expecting some money in ... (show quote)
I totally understand about finances. Hopefully the lens you want will be available at one of the places when you're ready to buy it.
Feb 1, 2014 15:58:30 #
Lost, I have bought from both and have been very satisfied with both
BUT, in the last few years BH has shown a real indifference to resolving some small issues, I felt they were petty.
So I'm giving more and more business to Adorama. I am also a big fan of Adorama TV and want to support such a good program and service to the foto community. Yes, BH has something similar, but I prefer Adoramas program.
Both have a rep her on the Hog. Ado has Helen, and BH has Hershel. Both have been great from what I've seen. Good luck, save the money. ;-)
SS
Plus, being a man(my wife tells me that), I'd rather deal with a really hot super model than a little, short, fat, bald headed man!!:lol: :lol: (sorry Hershel). :lol:
BUT, in the last few years BH has shown a real indifference to resolving some small issues, I felt they were petty.
So I'm giving more and more business to Adorama. I am also a big fan of Adorama TV and want to support such a good program and service to the foto community. Yes, BH has something similar, but I prefer Adoramas program.
Both have a rep her on the Hog. Ado has Helen, and BH has Hershel. Both have been great from what I've seen. Good luck, save the money. ;-)
SS
Plus, being a man(my wife tells me that), I'd rather deal with a really hot super model than a little, short, fat, bald headed man!!:lol: :lol: (sorry Hershel). :lol:
Feb 1, 2014 17:42:33 #
SharpShooter wrote:
Lost, I have bought from both and have been very s... (show quote)
Mahalo SharpShooter,
Yes I've seen company's do that exact thing and too many in the last decade seem to feel they are above good customer service. Verizon for one will never see any of my business again.
I will probably go with the savings if both are available when the funds arrive.
Your last sentence just cracked me up and being an old guy I would as well.
Aloha L.H.
Feb 2, 2014 12:04:30 #
LostHawaiian wrote:
I also remember a Customer Service Rep. from Adorama being on this website which could be an advantage were something to go wrong.
I also remember a Customer Service Rep. from Adorama being on this website which could be an advantage were something to go wrong.
Absolutely! Any concerns or queries please don't hesitate to email me directly: Helen@adorama.com
Feb 2, 2014 12:10:10 #
Mark7829 wrote:
Adorama has higher shipping rates.
We will always make every effort to price match, unit cost AND shipping cost - you only need drop me an email with a link to both!
Feb 2, 2014 12:12:57 #
RobWagoner wrote:
......For some reason I think I remember that Adorama has a better warrantee on used equipment. At least check it out.
Items rated D, E+, E and E- come with a 6-month warranty; those rated G & V, come with 90 days. In both cases you have a 30-day returns period.
Feb 2, 2014 13:15:30 #
HelenOster wrote:
Items rated D, E+, E and E- come with a 6-month warranty; those rated G & V, come with 90 days. In both cases you have a 30-day returns period.
Mahalo Helen for responding on this post and for the information regarding your stores policies. If you read all my posts you can see that I'm aware of most of those advantages.
On B&H's "8+" item they only have a 90 day warranty from my understanding so yours is twice as long and I appreciate this type of customer care.
I've also seen you respond to everyone's concerns here on UHH like you have with mine and that is appreciated also.
I'm looking forward to doing business with you if possible.
Aloha, LostHawaiian
Feb 2, 2014 13:16:29 #
Very happy with B&H. Had a very bad experience with Adorama customer service. Unfriendly and not very helpful. After a few very disappointing telephone conversions I told the customer service rep that in my opinion Adorama had the worse customer service I had ever dealt with and why, but she did not seem to care.
Feb 2, 2014 13:19:44 #
mcook15 wrote:
....Had a very bad experience with Adorama customer service. Unfriendly and not very helpful. After a few very disappointing telephone conversions I told the customer service rep that in my opinion Adorama had the worse customer service I had ever dealt with and why, but she did not seem to care.
I'm really so very sorry to see this, and would welcome the opportunity to understand more about the problem.
Is it possible that you could email me directly with your order number: Helen@adorama.com so that I can look into the matter?
Thank you
Helen
Feb 2, 2014 13:37:22 #
Helen, it has been a couple of years since my unfortunate experience with Adorama so I dont have an order number. But I appreciate your willingness to look into it. Thank you.
Feb 2, 2014 14:15:23 #
both are excellent to do business with, as well as KEH.com B+h also has a customer ambassador like Helen oster of adorama. KEH has the best prices on used gear.
Feb 2, 2014 16:35:31 #
have used both. very satisfied w/ each. i tend to look @ merchants
in this manner: i don't think very many are out to gouge the public;
having said that, i know they must make a profit; how much of a
profit is up to the consumer. when buying new for my kit i will
do a search for best price only amongst the more up standing
on line merchants ie: adorama, cameta, b&h, amazon, 42 st., tri
state etc. i'm certain i left off someone's favorite.
i won't pay tax, if i can avoid it; living in il, i pay enough to our
crazy governor and his liberal cronies. shipping sometimes isn't an
option on smaller, lower priced items.
in this manner: i don't think very many are out to gouge the public;
having said that, i know they must make a profit; how much of a
profit is up to the consumer. when buying new for my kit i will
do a search for best price only amongst the more up standing
on line merchants ie: adorama, cameta, b&h, amazon, 42 st., tri
state etc. i'm certain i left off someone's favorite.
i won't pay tax, if i can avoid it; living in il, i pay enough to our
crazy governor and his liberal cronies. shipping sometimes isn't an
option on smaller, lower priced items.
Feb 3, 2014 16:19:44 #
Feb 3, 2014 18:37:31 #
keh puts a free 6 month warranty on everything they sell except as is. they also do camera repairs. on top of that every lens I got from KEH has been cleaned and looks brand new. do not be afraid to order items rated bgn or ug. I have gotten terrific prices on lenses and bodies that work fine but have a few cosmetic flaws.
Feb 19, 2014 18:52:32 #
I deal with Adorama & B&H almost to the exclusion of everyone else. I like Cameta also, but most of the time I find that Adorama has the best deals, best service and always whenever I contact them they always are courteous and professional. Their return policy is excellent. I recently purchased a used lens from them and sold them 2 of my lenses. They were extremely fair and even paid the shipping to send them my old lenses. This used lens looks and performs just like new. Not even a mark on it anywhere that I can find.
That being said, IMO B&H is a close second. However, as a member of UHH, after seeing the way Helen Oster responds to concerns of our members, you just can't match Adorama for customer service! I wish every business would treat their customers like they have treated me..
That being said, IMO B&H is a close second. However, as a member of UHH, after seeing the way Helen Oster responds to concerns of our members, you just can't match Adorama for customer service! I wish every business would treat their customers like they have treated me..
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