abc1234 wrote:
I am thinking of buying a lens from a merchant in Hong Kong using Amazon. For whatever it is worth, the merchant rating is very high. The US street price is $1,250 while the Hong Kong price with the input duty is $1,000. No shipping charge in either case. The Hong Kong product is new with all accessories and in the retail box. One-year warranty. The US warranty is three years.
What experience do people have with such sourcing?
My experience - with much lesser sums of money - is that the Chinese are very eager to please and customer satisfaction is that only 100% is good enough. It is a pity that many of our own vendors do not take customer satisfaction so highly.
As has been pointed out - the guarantee is from the vendor not the manufacturer.
But, when I looked at a lens recently, there were three dealers who offered the lens for £240 and a 1 year guarantee - whereas on EBay used lens were going for the same amount without any guarantee.