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New Nikon 80-400 - Dust Issues
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Nov 20, 2013 07:51:30   #
Bear2 Loc: Southeast,, MI
 
Me too, Nikon or Nothing.


OnDSnap wrote:
I know plenty of owners (that are not members) of other top player brand cameras who go through similar issues, if not more. I'll stick with Nikon.

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Nov 20, 2013 08:11:21   #
Bill MN Loc: Western MN
 
johneccles wrote:
Hi Bill, no I am not an expert, it's just because I am considering buying a Nikon, and topics like this which are not unusual make me wonder is it worth while considering such a purchase.
Cheers,
John.
Listen to an expert like MT he has great advice.

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Nov 20, 2013 08:15:01   #
cthahn
 
O_S_O_K wrote:
Good evening all,

Brand new to the forum and hoping to be a quality contributor. I am glad I found this forum as I feel I can learn a lot from the folks here.

To the point! I just acquired the new Nikon 80-400 lens. I was putting it through the ringer when the sun hit the face of the lens just right and I noticed dust. I go to cleaning and realize what I am seeing is actually dust particles, clearly visible, under the lens.
Is this a common issue? Aren't lenses of this quality sealed so this can not happen? I would think it had to happen during the mfg process. I am hoping they will address the issue with no hassle. I would think when you spend that kind of money on a lens you can expect it to be clear of these types of issues?

Anyone had this issue? How was it handled?

Thanks for your time.
Good evening all, br br Brand new to the forum an... (show quote)


You didn't bother to say how old the lens, is it in warranty, and did you call Nikon and explain the problem to them.

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Nov 20, 2013 08:48:04   #
MBW66 Loc: NH, USA
 
Certainly a new lens should have none of the dust which you describe. The resolution in your case is as it should be. Now the issue is that is will acquire 'dust' as you use it. My bet is that it will never be detectible in your photos as annoying as it is to have this unavoidable problem with zoom lenses.

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Nov 20, 2013 09:38:33   #
lightchime Loc: Somewhere Over The Rainbow
 
O_S_O_K wrote:
Good evening all,

Brand new to the forum and hoping to be a quality contributor. I am glad I found this forum as I feel I can learn a lot from the folks here.

To the point! I just acquired the new Nikon 80-400 lens. I was putting it through the ringer when the sun hit the face of the lens just right and I noticed dust. I go to cleaning and realize what I am seeing is actually dust particles, clearly visible, under the lens.

Is this a common issue? Aren't lenses of this quality sealed so this can not happen? I would think it had to happen during the mfg process. I am hoping they will address the issue with no hassle. I would think when you spend that kind of money on a lens you can expect it to be clear of these types of issues?

Anyone had this issue? How was it handled?

Thanks for your time.
Good evening all, br br Brand new to the forum an... (show quote)



Happy that your problem is being resolved.

I can't comment on Nikon service. I have never needed it. I will say, however, that none of my cameras and none of my Nikon lenses have ever needed more than a simple cleaning of lens or sensor. With my experience, I wouldn't hesitate to purchase another product.

I would guess that any organization that large has some problems and some disgruntled customers. At times they may be at fault and at times the customer is not always right.

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Nov 20, 2013 10:15:41   #
authorizeduser Loc: Monroe, Michigan
 
I know it is beside the point when taking about a NEW lens but ...... Dust in the lens does not effect anything unless it is excessive. Dust specks will never show in a photo.

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Nov 20, 2013 11:17:22   #
imagemeister Loc: mid east Florida
 
As a practical matter, I would have just kept the lens and used it - saved a lot "worries".....

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Nov 20, 2013 12:46:03   #
UntamedImages Loc: Utah
 
cthahn wrote:
You didn't bother to say how old the lens, is it in warranty, and did you call Nikon and explain the problem to them.


cthahn - It was supposedly a Brand New Lens. However, the more I think about it, it had to be a floor model or something. I can't believe it would come from the factory that way. I did call Nikon but the delay was around 4-6 weeks to get it resolved that way. This way I am getting a new lens in less than a week and the retailer is addressing the dust issue with Nikon directly, as it should be. Thanks

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Nov 20, 2013 12:48:35   #
UntamedImages Loc: Utah
 
MBW66 wrote:
Certainly a new lens should have none of the dust which you describe. The resolution in your case is as it should be. Now the issue is that is will acquire 'dust' as you use it. My bet is that it will never be detectible in your photos as annoying as it is to have this unavoidable problem with zoom lenses.


I agree, but I just had a hard time accepting large dust particles in a brand new lens that cost me $2,700. I counted 7 large dust specs at multiple layers in this lens. Not small particles but very obvious particles. I took some shots with it and you are correct, no dust specs showing in the images.

Thanks

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Nov 20, 2013 12:50:12   #
UntamedImages Loc: Utah
 
authorizeduser wrote:
I know it is beside the point when taking about a NEW lens but ...... Dust in the lens does not effect anything unless it is excessive. Dust specks will never show in a photo.


Yeah, I know but like I said, $2,700 for a lens, I wold expect it to be perfect!

:-)

Thanks

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Nov 20, 2013 12:57:07   #
UntamedImages Loc: Utah
 
imagemeister wrote:
As a practical matter, I would have just kept the lens and used it - saved a lot "worries".....


It's funny you say that because I actually thought about it, but just couldn't do it. Evertime I looked at the lens all I could see were those big 'ol specs.

Thanks

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Nov 20, 2013 12:58:50   #
UntamedImages Loc: Utah
 
For those that are not considering buying from Nikon becasue of this post, I apologize.

I will only say that I ahve had nothing but positive experiences to this point with all of my equipment and servises.

I truly believe this is an issue with the Retailer and not with Nikon.

I love my Nikon gear and will contnue to do so. Thanks

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Nov 20, 2013 13:08:34   #
Wall-E Loc: Phoenix, AZ
 
O_S_O_K wrote:
cthahn - It was supposedly a Brand New Lens. However, the more I think about it, it had to be a floor model or something. I can't believe it would come from the factory that way. I did call Nikon but the delay was around 4-6 weeks to get it resolved that way. This way I am getting a new lens in less than a week and the retailer is addressing the dust issue with Nikon directly, as it should be. Thanks


Ignore ctahn, he's a troll.

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Nov 20, 2013 13:22:19   #
craggycrossers Loc: Robin Hood Country, UK
 
johneccles wrote:
Yet another reason not to buy Nikon. All the problems discussed above appear far too often on this site are a very good reason to avoid buying anything Nikon.


Come on John !! This is most unlike you ! You've been around on this forum about as long as I have. We know that there's been problems with the D600's shutter.... but that was the earlier models. There were early "left side" focusing problems with the D800. But to condemn Nikon outright a you seem to be doing .... sorry mate, not on, and no need !

If you're looking for an excellent Nikon DSLR I have my D300 for sale. It's a stunner, one of Nikon's DX "classics". Look in for sale section for more details. It needs a good home, and certainly won't let you down. There's a camera that'll restore your faith in Nikon !

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Nov 20, 2013 14:33:13   #
saichiez Loc: Beautiful Central Oregon
 
For any number of years now, I have always carried a small brush with me, particularly for use on Zoom lenses. My favorite looks like a lipstick tube, and the brush extends/retracts by taking off the cover and twisting the end.

Whenever I zoom my lens inward, I do not worry about dust, but when I zoom my lens to extend it, I first take out my little lipstick like tube, take off the lid, twist the end to extend the brush and carefully brush off any dust around the joints of the lens. Then I compose and take the picture.

I have, over the years, allayed my mistrust of zoom lenses and the dust problem.

I don't know what to tell the OP as regards dust. I can say, I have never seen what little dust shows up in my lenses to actually appear in my images. Frankly, the nature of lens optics is such that dust near the front objectiv will rarely, if ever appear in an image. However, dust resting on the rear objectiv may occasionally affect the image.

I will admit, particularly to those who follow the wisdom of my posts, that I have often been accused of being somewhat Anal Retentive, if not worse, and a trouble maker to boot.

Good luck with the lens. Solutions require persistance, an overbearing manner, and sometimes fisticuffs.

:hunf:

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