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AMT subsystem failure
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Jul 20, 2013 17:49:15   #
kit_kit Loc: NYC
 
flyingcrown1 wrote:
I had Norton 360 on this machine briefly but was uninstalled quite some time ago. I believe of this were the source of the issue, it would have reared its ugly head before now (no derogatory reference to the use of the tern "ugly" hedge-hoggers!).


It wouldn't be the first time Norton caused problems that showed up at a later time.

Uninstalling Norton is not enough. It needs to be completely removed with the Norton Removal Tool.
http://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

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Jul 21, 2013 08:34:07   #
dpullum Loc: Tampa Florida
 
Flyingcrown1, Time to switch to Corel Paintshop Pro X-5 for less than $50.

Do you recall when Norton was king. Then they went to one year license and usage dropped... now you can buy it with rebate giving $0 final price. The arrogance of Adobe and their products has come to roost. Remember when Adobe was the only PDF program... times are a changin' and Bob Dylan's song says.

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Jul 21, 2013 09:07:23   #
Tursiops
 
This may be a little too extreme, but you could hunt down a cracked version of CS3 and use the cracked AMT files that have the security disabled. Warning though this will cause you to have to block Adobe's update site and such in your hosts file. Not that I've ever done anything like that. Must have read about it somewhere. :shock:

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Jul 21, 2013 10:31:11   #
dpullum Loc: Tampa Florida
 
Hay, CS2 is free from Adobe.
http://www.techspot.com/news/51316-adobe-offering-creative-suite-2-for-free-but-they-didnt-mean-to.html

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Jul 21, 2013 11:36:30   #
bunuweld Loc: Arizona
 
flyingcrown1 wrote:
I have been running Adobe CS3 Master Suite on Win Vista since purchasing last November with no issues. Recently I received this msg. when trying to open Photoshop..."AMT Subsystem Failure
The licensing subsystem has failed catastrophically. You must reinstall or call customer support." Neither Photoshop nor Soundbooth (the only two programs out of the full suite I had installed) would open.
I had, at one point, made some tweaks in the computer services, run a disk clean, and registry clean/fix to speed things up.
I have researched the issue and tried numerous "fixes" including a Microsoft utility designed to hunt down and fix corrupted registry files, the Adobe Clean tool, and a system restore to an earlier state, all with no joy. I even went so far as to upgrade my OS to Win7 thinking this would replace the missing/corrupted file (I was going to upgrade anyway). CS3 will not uninstall from Control Panel so had to surgically remove elements in the programs file. I left LR alone as it works fine.
CS3 will still neither uninstall nor install.
I'm at a loss...anyone know of this issue and have suggestions?
I have been running Adobe CS3 Master Suite on Win ... (show quote)


Unfortunately Adobe has been infected by the same virus as Microsoft. Scientific name: Virus Greedii. It causes extreme appetite for money and loss of loyalty to past users.

As your different maneuvers, including Safe Mode, have failed, perhaps you could try the link below if you have not already:

http://www.megaleecher.net/Flexnet_Licensing_Service

It has worked for some people

Addendum:
I know you looked into Flexnet. Did you take these additional steps?:

Right-click on Flexnet Licensing.
Scroll to Properties
On the window that appears: Under General>>>"Startup Type" click on Manual.

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Jul 21, 2013 12:01:00   #
fotogk Loc: Tuftonboro, NH
 
Not positive of my facts but I believe adobe shut down the licensing server for CS3 they have given out new licenses which do not need to check with server. Check with adobe or at their site or google cs3 licensing.

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Jul 21, 2013 12:17:25   #
flyingcrown1 Loc: Moravian Falls
 
bunuweld wrote:
Unfortunately Adobe has been infected by the same virus as Microsoft. Scientific name: Virus Greedii. It causes extreme appetite for money and loss of loyalty to past users.

As your different maneuvers, including Safe Mode, have failed, perhaps you could try the link below if you have not already:

http://www.megaleecher.net/Flexnet_Licensing_Service

It has worked for some people

Addendum:
I know you looked into Flexnet. Did you take these additional steps?:

Right-click on Flexnet Licensing.
Scroll to Properties
On the window that appears: Under General>>>"Startup Type" click on Manual.
Unfortunately Adobe has been infected by the same ... (show quote)


FLEXnet was set to "automatic", I did the reset to "manual". Thanks!

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Jul 21, 2013 12:17:33   #
jeep_daddy Loc: Prescott AZ
 
flyingcrown1 wrote:
I have been running Adobe CS3 Master Suite on Win Vista since purchasing last November with no issues. Recently I received this msg. when trying to open Photoshop..."AMT Subsystem Failure
The licensing subsystem has failed catastrophically. You must reinstall or call customer support." Neither Photoshop nor Soundbooth (the only two programs out of the full suite I had installed) would open.
I had, at one point, made some tweaks in the computer services, run a disk clean, and registry clean/fix to speed things up.
I have researched the issue and tried numerous "fixes" including a Microsoft utility designed to hunt down and fix corrupted registry files, the Adobe Clean tool, and a system restore to an earlier state, all with no joy. I even went so far as to upgrade my OS to Win7 thinking this would replace the missing/corrupted file (I was going to upgrade anyway). CS3 will not uninstall from Control Panel so had to surgically remove elements in the programs file. I left LR alone as it works fine.
CS3 will still neither uninstall nor install.
I'm at a loss...anyone know of this issue and have suggestions?
I have been running Adobe CS3 Master Suite on Win ... (show quote)


This is why you should never use a registry clean and fix program. Once the registry is screwed up, you are screwed.

I suggest you find the original software and completely wipe your hard drive and start over installing everything fresh.

Bud first remember to go to as many programs as you have and deactivate so that the software company doesn't think you still have their product on that computer. Also, backup all your personal files onto an external drive or cloud. Don't forget all your pictures, saved emails, contacts, music, Word, Excel and other docs etc.

Most computers have a feature that will restore your computer like new. Look for this after you have backed up all your files and deactivated as many programs as you can. When your computer is restored, start installing only the programs you know you use all the time and forget the programs that you almost never use.

Reply
Jul 21, 2013 12:32:45   #
Dan821 Loc: Traveling........
 
flyingcrown1 wrote:
I have been running Adobe CS3 Master Suite on Win Vista since purchasing last November with no issues. Recently I received this msg. when trying to open Photoshop..."AMT Subsystem Failure
The licensing subsystem has failed catastrophically. You must reinstall or call customer support." Neither Photoshop nor Soundbooth (the only two programs out of the full suite I had installed) would open.
I had, at one point, made some tweaks in the computer services, run a disk clean, and registry clean/fix to speed things up.
I have researched the issue and tried numerous "fixes" including a Microsoft utility designed to hunt down and fix corrupted registry files, the Adobe Clean tool, and a system restore to an earlier state, all with no joy. I even went so far as to upgrade my OS to Win7 thinking this would replace the missing/corrupted file (I was going to upgrade anyway). CS3 will not uninstall from Control Panel so had to surgically remove elements in the programs file. I left LR alone as it works fine.
CS3 will still neither uninstall nor install.
I'm at a loss...anyone know of this issue and have suggestions?
I have been running Adobe CS3 Master Suite on Win ... (show quote)


Have you tried this solution? Here is a link:
http://adobe-service.blogspot.com/2010/03/photoshop-cs3-amt-subsystem-failure.html

Reply
Jul 21, 2013 12:38:58   #
flyingcrown1 Loc: Moravian Falls
 


Thanks so much for the info "D"...download was successful! Really amazed, too, at how much less memory-intensive CS3 is than the 3 was. Appreciate this more than you know...I have been trying to resolve the problem for about a week off and on...blessings!

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Jul 21, 2013 12:40:15   #
flyingcrown1 Loc: Moravian Falls
 
Dan821 wrote:


Yes...went to that site yesterday with no success...thanks so much for your input!

Reply
 
 
Jul 21, 2013 12:44:12   #
flyingcrown1 Loc: Moravian Falls
 
jeep_daddy wrote:
This is why you should never use a registry clean and fix program. Once the registry is screwed up, you are screwed.

I suggest you find the original software and completely wipe your hard drive and start over installing everything fresh.

Bud first remember to go to as many programs as you have and deactivate so that the software company doesn't think you still have their product on that computer. Also, backup all your personal files onto an external drive or cloud. Don't forget all your pictures, saved emails, contacts, music, Word, Excel and other docs etc.

Most computers have a feature that will restore your computer like new. Look for this after you have backed up all your files and deactivated as many programs as you can. When your computer is restored, start installing only the programs you know you use all the time and forget the programs that you almost never use.
This is why you should never use a registry clean ... (show quote)


Thanks for the suggestion...tried the system restore several times and at several "restore points" going all the way back to early June this year with no effect.

Reply
Jul 21, 2013 13:08:54   #
The Saint KK4GO Loc: Florida
 
flyingcrown1 wrote:
I have been running Adobe CS3 Master Suite on Win Vista since purchasing last November with no issues. Recently I received this msg. when trying to open Photoshop..."AMT Subsystem Failure
The licensing subsystem has failed catastrophically. You must reinstall or call customer support." Neither Photoshop nor Soundbooth (the only two programs out of the full suite I had installed) would open.
I had, at one point, made some tweaks in the computer services, run a disk clean, and registry clean/fix to speed things up.
I have researched the issue and tried numerous "fixes" including a Microsoft utility designed to hunt down and fix corrupted registry files, the Adobe Clean tool, and a system restore to an earlier state, all with no joy. I even went so far as to upgrade my OS to Win7 thinking this would replace the missing/corrupted file (I was going to upgrade anyway). CS3 will not uninstall from Control Panel so had to surgically remove elements in the programs file. I left LR alone as it works fine.
CS3 will still neither uninstall nor install.
I'm at a loss...anyone know of this issue and have suggestions?
I have been running Adobe CS3 Master Suite on Win ... (show quote)


Buy a Mac, and be done with that crap!

Reply
Jul 21, 2013 13:09:42   #
UP-2-IT Loc: RED STICK, LA
 
Take a look at these three links, hopefully you will find your answer in one of them.


http://kb2.adobe.com/cps/402/kb402004.html

http://forums.adobe.com/message/2019608%3Bjsessionid=6105CFA602B2CE2849F068C6C8D7D03F.node0

http://www.expertvista.com/2009/006_adobe_products_licenses/index.html

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Jul 21, 2013 13:49:59   #
flyingcrown1 Loc: Moravian Falls
 
The Saint wrote:
Buy a Mac, and be done with that crap!


Thanks for the suggestion! Have been thinking about it for some time now but, it's easier said than done when you have certain financial limitations. Oh well...

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