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Squeezing the Customer
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Jan 10, 2024 07:36:29   #
jerryc41 Loc: Catskill Mts of NY
 
Canisdirus wrote:
The squeeze comes from the government...in all directions...and flows down...to you.

Everything is connected now...your control...is mostly gone.


I've yet to buy a car from the government.

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Jan 10, 2024 07:37:36   #
Canisdirus
 
jerryc41 wrote:
I've yet to buy a car from the government.


You just think you haven't...

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Jan 10, 2024 07:40:52   #
jerryc41 Loc: Catskill Mts of NY
 
rcarol wrote:
Actually, charging for paint is not a new thing. I remember in the late '40s and early 50s, auto manufacturers would allow you to select a paint color from a competitor's line of autos if you were willing to pay an extra fee.


But any color but white? Some car makers might offer special colors for extra cost, but they don't charge $595 plus tax for any color but white. That's just a new way to make money. I see very few white Jeeps on the road, and there are very few white Jeeps on the local dealer's lot. The standard white Jeep would have to be a special order.

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Jan 10, 2024 08:17:48   #
Sirsnapalot Loc: Hammond, Louisiana
 
jerryc41 wrote:
In case you haven’t noticed, companies are squeezing consumers to see how much money they can get out of them. A popular method is to charge a subscription for software. You pay for the software annually for the rest of your life. But, it’s getting worse.

Car makers are now using subscriptions and other techniques to get more money from buyers. Want heated seats? Fine. You can have them for a year or two, but then you must pay every month. The same thing applies to other features, although this technique has been opposed by consumers through the legal system.

Want a Jeep? Any color but white will cost you $495. This led me to imagine the following scenario.

Salesman: And you’d like the standard “Hot Pink” color?
Customer: Hot Pink? Anything but. I’d like blue.
Sales: Fine. That will be an additional $800.
Cust: What? Make it red, then.
Sales: Any color but Hot Pink will cost $800. It’s the additional setup of the paint booth and all the extra time and labor involved. You understand.
Sales: We’re just about done here. You’ll be supplying your own wheels, then?
Cust: No! The car needs wheels!
Sales: Of course, and we can supply very nice wheels. I’ll just add the $1,000 fee for them.
Sales: Oh, I see that tire vales are included free with wheels this week. You just saved yourself $400! Will you be supplying your own tires?
Cust: No, of course not.
Sales: We will add another $2,000 for tires, then. Now, about the air. The standard pressure we supply is 10 psi. If you would like the recommended pressure of 30 psi, that will cost just $50 per tire.
Cust: Fine.
Sales: I suggest you get here about two hours early to mount the tires on the wheels. That usually takes customers a couple of hours.
Cust: I have to mount them myself?
Sales: Of course not. We can do that for you - and also balance them - for a small fee of just $400 for all four tires.
Cust: You know, up till now, all cars came with wheels and tires.
Sales: Yes, I realize that, but the manufacturers were losing money on every car they sold. You see, Sleezy Motors makes cars, not wheels and tires. We have to buy them, and now we are passing the cost along to the customer. That’s why we offer customers the chance to supply their own wheels and tires.


Ridiculous? Maybe not. Jeep is getting away with charging for paint. When will other companies start doing that? Imagine telling someone in 1990 that he would have to rent all his software, or he would have to pay a monthly fee as long as he owned his car if he wanted the heated seats to keep working.
In case you haven’t noticed, companies are squeezi... (show quote)



One way to beat them is by stop buying new cars, there are lots of mechanically sound second hand cars on the market, then maybe manufactures will start competing for customers the old fashion way, offering deals again or go under!

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Jan 10, 2024 08:33:03   #
bwmarkus
 
Subscriptions are a marketing scam. Another is shrinkflation. At my local Walmart, noticed that charcoal is now packaged in only 16 pound bags that look like the old bags. Used to be 20, even 24 pounds in a bag. Of course, price about the same as it was for the heavier bags. Another common scam to part us fools from our money.

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Jan 10, 2024 08:48:43   #
jerryc41 Loc: Catskill Mts of NY
 
DirtFarmer wrote:
Subscriptions work well when the software works well. If Adobe's software didn't work for me I wouldn't subscribe. I paid the big bucks for Adobe software before they went into the subscription model because the software worked well for me then. With the subscription, I pay a lot less than I did then.

When I started learning postprocessing I tried a number of software products. DxO was moderately good and I used it for a few months but it gave me problems keeping it running. I dropped it because it didn't work. It wasn't a subscription then but even though a lot of people tout non-subscription products I certainly wouldn't try it now based on past performance. It's not the subscription that makes the difference, it's the quality of the item. If it's cost effective, the fact that it's a subscription is irrelevant.
Subscriptions work well when the software works we... (show quote)


I can understand that. I buy the software that I want, but I don't want to keep paying for the rest of my life. I might spend more than $120 on Luminar Neo products over the course of a year, but that's my choice, and I pay just once. I don't like paying Quicken $75 every year. I'm going to install a previous version and continue from this point on with that. Unfortunately, the new data will not work with an old Quicken, so I'd have two versions of data when I want to look up something. I'm afraid that I'll have to keep paying Quicken.

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Jan 10, 2024 09:45:10   #
Ruthlessrider
 
BB4A wrote:
What makes me giggle is that most of the people reading this, are doing so on a “smart phone”. Now, there’s a “did you buy it, or are you just paying a ridonculous usage contract fee?” question that people should be asking themselves.


I went as far as my states consumer protection department complaining about “usage contract fee” for the “free” phone they offered when I joined. To me this just shows you how in bed with business our government has become. I don’t understand how a company can advertise a free phone, but add a $26 charge at the end of your bill for that phone. It used to be that you signed up for a certain length of contract. Now you get a free phone, but if you leave the carrier before you have paid for the phone they want the remaining balance.

I must be getting to old to understand.

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Jan 10, 2024 09:48:24   #
jerryc41 Loc: Catskill Mts of NY
 
Ruthlessrider wrote:
I went as far as my states consumer protection department complaining about “usage contract fee” for the “free” phone they offered when I joined. To me this just shows you how in bed with business our government has become. I don’t understand how a company can advertise a free phone, but add a $26 charge at the end of your bill for that phone. It used to be that you signed up for a certain length of contract. Now you get a free phone, but if you leave the carrier before you have paid for the phone they want the remaining balance.

I must be getting to old to understand.
I went as far as my states consumer protection dep... (show quote)


It's something like "Free Download" for software.

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Jan 10, 2024 10:15:51   #
BebuLamar
 
bwmarkus wrote:
Subscriptions are a marketing scam. Another is shrinkflation. At my local Walmart, noticed that charcoal is now packaged in only 16 pound bags that look like the old bags. Used to be 20, even 24 pounds in a bag. Of course, price about the same as it was for the heavier bags. Another common scam to part us fools from our money.


Scam perhaps. I don't like it. But... the majority of the consumers want it. So that is the way it will be.

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Jan 10, 2024 10:37:10   #
Barre Loc: Fairfax Co, VA
 
BebuLamar wrote:
Scam perhaps. I don't like it. But... the majority of the consumers want it. So that is the way it will be.



I don't think it's "the majority of the consumers want it", it's more that they don't want to bother to fight it

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Jan 10, 2024 11:07:50   #
Canisdirus
 
I can still remember asking dad if I could get a subscription to Popular Mechanics...he went through the roof.

Subscriptions? I'd rather die first...

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Jan 10, 2024 12:10:58   #
BebuLamar
 
Barre wrote:
I don't think it's "the majority of the consumers want it", it's more that they don't want to bother to fight it


Do a survey about the software subscription and you see.

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Jan 10, 2024 12:46:48   #
DebAnn Loc: Toronto
 
BigDaddy wrote:
Tesla's been doing that.
White is free, all other colors cost you a few hundred.
I heard they were changing the free color to gray. Not sure though...


When they say white is free, that implies that they didn't have to paint it white in the first place!

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Jan 10, 2024 22:40:18   #
btbg
 
Barre wrote:
I don't think it's "the majority of the consumers want it", it's more that they don't want to bother to fight it


I absolutely want the subscription, you would be crazy not to. It costs less over time and is always up to date. The last time I purchased photoshop rather than pay for a subscription it was just over $700. It went up after that, I don't remember how much, but I couldn't afford to update it. By the time my copy was four years old it was totally obsolete. Prior to that copy I was updating once every three years. Three years of a subscription is $360 dollars. That's less than the purchase of a single copy of photoshop. So, not only does the subscription always keep my software up to date, it costs less than half what it would cost if I were to pay for the software the way people used to. On top of that, if you look at the fine print, you never did own the software. You owned a license for the software.

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Jan 11, 2024 08:09:36   #
jerryc41 Loc: Catskill Mts of NY
 
DebAnn wrote:
When they say white is free, that implies that they didn't have to paint it white in the first place!


Right. They give you a gallon of paint and a brush.

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