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Printer Not Printing
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Nov 28, 2023 07:00:19   #
jerryc41 Loc: Catskill Mts of NY
 
BebuLamar wrote:
I usually connect the printer to the router via ethernet. That way all of my computers can use it. I don't use the Wifi on the printer either as that isn't very reliable.


At this point, no computer can use it.

Although my printers say they can work on a network, I have them all connected by cable. I don't want to go through the trouble of trying to get them to work wirelessly and then figuring out why they don't work.

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Nov 28, 2023 07:44:43   #
jerryc41 Loc: Catskill Mts of NY
 
I connected it to my laptop, and it works fine. I'm going to re-install it on this Dell desktop.

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Nov 28, 2023 07:46:28   #
yssirk123 Loc: New Jersey
 
I've never had a Brother printer but my ancient Canon laser printer has been chugging along with no problems, and it (along with most of my other devices) have been plugged into a UPS for years.

Sounds like you may have a driver issue.

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Nov 28, 2023 08:02:14   #
jerryc41 Loc: Catskill Mts of NY
 
Victory! After I got it working on the laptop, I reinstalled the software on the Dell, and it works fine. I'd love to know what the problem was, but that will remain a mystery.

I was going to print the John Deer Service Manual, but it's 358 pages. 😂

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Nov 28, 2023 09:30:47   #
jerryc41 Loc: Catskill Mts of NY
 
I printed a 136-page double-sided pdf with no problem.

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Nov 28, 2023 09:46:44   #
BebuLamar
 
jerryc41 wrote:
I printed a 136-page double-sided pdf with no problem.


What weight paper did you use?

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Nov 28, 2023 11:42:41   #
Frayud Loc: Bethesda,MD
 
What's a UPS device?

Intend to instal my new Brother 2379 on my new iMac 24 M3 which awaits unboxing. Spent a lot of time not being able to get thru to Brother for a manual yesterday. Got most of the info I'm looking for in the discussion above.

Thanx to all....

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Nov 28, 2023 11:55:54   #
jerryc41 Loc: Catskill Mts of NY
 
Frayud wrote:
What's a UPS device?

Intend to instal my new Brother 2379 on my new iMac 24 M3 which awaits unboxing. Spent a lot of time not being able to get thru to Brother for a manual yesterday. Got most of the info I'm looking for in the discussion above.

Thanx to all....


Uninterruptable Power Supply - essential for electronics. If power goes out, this box will keep it running so you can shut it down normally. APC is a good brand.

https://www.amazon.com/s?k=ups+battery+backup+%26+surge+protector&crid=1KMC8YBDDNRBT&sprefix=ups%2Caps%2C436&ref=nb_sb_ss_ab-sx-reranking-v3-desktop_1_3

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Nov 28, 2023 12:33:19   #
Carl1024 Loc: Kaneohe, HI 96744
 
jerryc41 wrote:
The Brother Laser arrived a day early. Several problems.

When I plugged it into the output from the UPS, it shut down the UPS - and everything on my system. After experimenting, I got it running my plugging it into a different outlet. There was only one other printer connected at the time, and no printer was turned on.

The computer could not find the printer. I finally went through a manual installation, and it is listed as the Default Printer. It printed a test page okay, but nothing from the computer.

Although I can select it to print from the print menu, it will not print from the computer. The print menu says the printer is ready.
The Brother Laser arrived a day early. Several pr... (show quote)


try calling Brothers as they installed mine & its working beautifully since

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Nov 28, 2023 14:17:17   #
jerryc41 Loc: Catskill Mts of NY
 
Carl1024 wrote:
try calling Brothers as they installed mine & its working beautifully since


I reinstalled all the software, and it's working fine. I just printed about three hundred pages, double-sided.

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Nov 29, 2023 15:51:11   #
sabfish
 
I have had two Brother Laser printers. They have both been very reliable. I have found Brother's phone support to be excellent. I would recommend you call them. No long waits on the phone; no speaking to someone whose English is difficult to understand, and successful on solving problems.

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Nov 29, 2023 16:37:35   #
Klickitatdave Loc: Seattle Washington
 
Word Perfect....Now that is a blast from the past.

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Nov 29, 2023 18:15:23   #
BebuLamar
 
Klickitatdave wrote:
Word Perfect....Now that is a blast from the past.


WordPerfect 5.1 for DOS. Cool program.

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Nov 30, 2023 07:34:39   #
jerryc41 Loc: Catskill Mts of NY
 
BebuLamar wrote:
WordPerfect 5.1 for DOS. Cool program.


I started with 4.2. Still excellent.

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Nov 30, 2023 07:35:04   #
jerryc41 Loc: Catskill Mts of NY
 
She still can't get that file - those files - to print.

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