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Printer Not Printing
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Nov 27, 2023 13:06:27   #
jerryc41 Loc: Catskill Mts of NY
 
The Brother Laser arrived a day early. Several problems.

When I plugged it into the output from the UPS, it shut down the UPS - and everything on my system. After experimenting, I got it running my plugging it into a different outlet. There was only one other printer connected at the time, and no printer was turned on.

The computer could not find the printer. I finally went through a manual installation, and it is listed as the Default Printer. It printed a test page okay, but nothing from the computer.

Although I can select it to print from the print menu, it will not print from the computer. The print menu says the printer is ready.



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Nov 27, 2023 13:37:42   #
BebuLamar
 
How did you connect the printer? USB, Ethernet or Wifi?

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Nov 27, 2023 13:38:12   #
GEngel-usmc Loc: Spencerport NY - I miss Lakeland, FL
 
Jerry, do NOT plug ANY Laser Printer into a UPS device. The turn-on current will usually trip the UPS, thinking it’s a power surge. Had same experience with both new APC and Cyberpower UPS units. I should have mentioned that earlier in your past posts.
Your Brother printer is ok. Just plug it in to a normal outlet, not UPS. πŸ˜€

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Nov 27, 2023 13:44:25   #
GEngel-usmc Loc: Spencerport NY - I miss Lakeland, FL
 
Jerry, also… I set Brother display menu for WiFi onto my Home WiFi Network, then also used a Printer USB Cable from the Printer to my iMac for always usable use, even if my WiFi went down πŸ˜΅β€πŸ’«πŸ˜€. Works well.

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Nov 27, 2023 15:53:31   #
jerryc41 Loc: Catskill Mts of NY
 
GEngel-usmc wrote:
Jerry, do NOT plug ANY Laser Printer into a UPS device. The turn-on current will usually trip the UPS, thinking it’s a power surge. Had same experience with both new APC and Cyberpower UPS units. I should have mentioned that earlier in your past posts.
Your Brother printer is ok. Just plug it in to a normal outlet, not UPS. πŸ˜€


I suspected that. Thanks. It's running now from another outlet. Not printing, though.

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Nov 27, 2023 15:54:07   #
jerryc41 Loc: Catskill Mts of NY
 
GEngel-usmc wrote:
Jerry, also… I set Brother display menu for WiFi onto my Home WiFi Network, then also used a Printer USB Cable from the Printer to my iMac for always usable use, even if my WiFi went down πŸ˜΅β€πŸ’«πŸ˜€. Works well.


Yes, I'll probably do that eventually - if I can get it to actually print.

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Nov 27, 2023 16:05:05   #
ricardo00
 
jerryc41 wrote:
The Brother Laser arrived a day early. Several problems.

When I plugged it into the output from the UPS, it shut down the UPS - and everything on my system. After experimenting, I got it running my plugging it into a different outlet. There was only one other printer connected at the time, and no printer was turned on.

The computer could not find the printer. I finally went through a manual installation, and it is listed as the Default Printer. It printed a test page okay, but nothing from the computer.

Although I can select it to print from the print menu, it will not print from the computer. The print menu says the printer is ready.
The Brother Laser arrived a day early. Several pr... (show quote)


My computer had problems communicating with a Brother's printer until I downloaded a Brother's "driver" onto my computer. Maybe worth looking into?

https://www.brother-usa.com/brother-support/driver-downloads

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Nov 27, 2023 17:12:43   #
SteveR Loc: Michigan
 
Printer not printing? Send it to the corner!!!

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Nov 27, 2023 19:12:01   #
rcarol
 
SteveR wrote:
Printer not printing? Send it to the corner!!!


It takes a village to get a Brother printer to work.

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Nov 27, 2023 19:42:45   #
SteveR Loc: Michigan
 
rcarol wrote:
It takes a village to get a Brother printer to work.


Tell me about it. Mine has stopped printing envelopes.

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Nov 27, 2023 23:51:58   #
JP1856
 
I've had two basic Brother laser printers; never had any problems with either. Just followed the instructions.

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Nov 28, 2023 05:39:43   #
jerryc41 Loc: Catskill Mts of NY
 
ricardo00 wrote:
My computer had problems communicating with a Brother's printer until I downloaded a Brother's "driver" onto my computer. Maybe worth looking into?

https://www.brother-usa.com/brother-support/driver-downloads


I downloaded the latest everything right away. It came with a CD, but I didn't bother with it. The computer knows it there, and it says everything is fine. That shows you how smart computers are.

I'm going to try it on a laptop.

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Nov 28, 2023 05:59:08   #
BebuLamar
 
What kind of connection did you use? USB, Wifi or Ethernet?

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Nov 28, 2023 06:00:26   #
jerryc41 Loc: Catskill Mts of NY
 
BebuLamar wrote:
What kind of connection did you use? USB, Wifi or Ethernet?


USB from the printer to the computer, and I tried different cables. Maybe it will get along better with a laptop. Maybe there's a setting on the printer that isn't right.

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Nov 28, 2023 06:25:49   #
BebuLamar
 
jerryc41 wrote:
USB from the printer to the computer, and I tried different cables. Maybe it will get along better with a laptop. Maybe there's a setting on the printer that isn't right.


I usually connect the printer to the router via ethernet. That way all of my computers can use it. I don't use the Wifi on the printer either as that isn't very reliable.

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