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Thoughts on buying refurbished from Nikon
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Feb 25, 2023 09:36:07   #
CHG_CANON Loc: the Windy City
 
ScottWardwell wrote:
Bill I think you are parsing my words a little too fine. Picking it up and seeing if it the focus is smooth or the aperture functions or the glass is clean is testing. Camera bodies can go out of calibration. Are you saying that if a body came in and had an outdated firmware, they would not update it? They did mine with the LCD swap.


Replacing the LCD is a repair, not a refurb. Different process, different people, likely different physical location. Different purpose and definitely different costs to operate.

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Feb 25, 2023 09:38:27   #
CHG_CANON Loc: the Windy City
 
John Maher wrote:
IMHO Quality Control for "refurbished" may be more stringent than normal because reputable manufacturers of anything don't want to see it again.

Some items were returned because they were not what the buyer wanted but cannot be resold as "new". Others had some defect and were returned under warranty. Either way, the manufacturer does not want the cost of turning it around a second time.


Slight changes to the same urban myth don't make it any more 'real' ...

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Feb 25, 2023 09:39:22   #
billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
 
Festus wrote:
I've bought several refurbished lenes fron Nikon. All looked as if they were new and all functioned flawlessly. I feel buying refurbished from Nikon is a far safer bet than buying used from any saource.


Unless it is from me.

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Feb 25, 2023 09:40:05   #
ScottWardwell Loc: Maine
 
CHG_CANON wrote:
One would think with your quoted resume, you'd have a better understanding of the details / unknowns of the discussion. Is any of that onsite manufacturing experience post 2000? In fully automated assembly plants? High-tech like computers, cameras, similar? Regarding relevant experience, did you read the other specific replies to your assumed refurb operations? Did you mentally run a spreadsheet of the costs for the equipment and people needed for your assumed thorough testing of Nikon's roster of current models to be refurbished?
One would think with your quoted resume, you'd hav... (show quote)


Experience since 2000? Yeah, like yesterday. And I am interviewing for a new position Monday with a local IT service company.
Does that score me any points?

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Feb 25, 2023 09:41:46   #
CHG_CANON Loc: the Windy City
 
ScottWardwell wrote:
Experience since 2000? Yeah, like yesterday. And I am interviewing for a new position Monday with a local IT service company.
Does that score me any points?


If I was interviewing you and had access this discussion, you'd get some hard questions to determine whether you're a fit to my modern organization and needs.

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Feb 25, 2023 09:41:53   #
BebuLamar
 
CHG_CANON wrote:
No. No rational company is going to spend the money, the time, and retain the human resources to test equipment -- that was built to spec to last years -- and then sell this value-added (retested) equipment at a lower cost than new.

Let's test your theory and your business acumen. Let's just say on Monday I send you the following customer returns:

3 x D780
4 x D5600
2 x Z DX NIKKOR 18-140mm f/3.5-6.3 VR
1 x AF-S NIKKOR 500mm F/5.6E Pf ED VR

How long will it take you, an individual, to do your "thorough" testing? A day? A week? A month? Forever? Do you even have all the equipment onsite to perform your imaginary "thorough" testing? Beyond the equipment, do you have the procedures? If you're this level of 1-man all-equipment expert, how much are you paid? Can you do all this value-added work at a cost lower than selling the same equipment new?

Take your big brain and equipment and divide over multiple employees, how big is your staff? Are they full-time, just waiting for an unknown quantity of equipment, in unknown model distributions, at unknown times? Is your small army of staff now the same size or bigger than the automated manufacturing at the original overseas plant?
No. No rational company is going to spend the mone... (show quote)


One more thing. The labor cost of the technician is about 4 times of what he makes. So go figure how much an hour of the tech is worth.

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Feb 25, 2023 09:43:38   #
CHG_CANON Loc: the Windy City
 
BebuLamar wrote:
One more thing. The labor cost of the technician is about 4 times of what he makes. So go figure how much an hour of the tech is worth.


One would think people with 'experience' in this area would understand these rules-of-thumb.

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Feb 25, 2023 09:44:31   #
ScottWardwell Loc: Maine
 
CHG_CANON wrote:
If I was interviewing you and had access this discussion, you'd get some hard questions to determine whether you're a fit to my modern organization and needs.


And how many companies have you run?

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Feb 25, 2023 09:44:56   #
BebuLamar
 
CHG_CANON wrote:
Replacing the LCD is a repair, not a refurb. Different process, different people, likely different physical location. Different purpose and definitely different costs to operate.


And replacing the LCD is very expensive. If the camera returned has a broken LCD they would dump it instead of trying to replace it. The camera isn't worth to them all that much. But if the defect isn't obvious they will simply pass it on and let you the customer do the inspection. If it takes you more than 90 days to complete your inspection you may be out of luck.

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Feb 25, 2023 09:45:13   #
jerryc41 Loc: Catskill Mts of NY
 
I look for refurbished first. I've bought refurbished cameras and lenses (and computers), and they all looked and performed as if they were new. They cost quite a bit less, though.

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Feb 25, 2023 09:46:39   #
CHG_CANON Loc: the Windy City
 
BebuLamar wrote:
And replacing the LCD is very expensive. If the camera returned has a broken LCD they would dump it instead of trying to replace it. The camera isn't worth to them all that much.


The quote referenced $350. Where is the refurb team supervisor going to 'hide' that cost for equipment coming out of their team's "refurb" work?

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Feb 25, 2023 09:55:59   #
BebuLamar
 
ScottWardwell wrote:

Except I would add to that display samples from dealers. Nikon does not permit selling samples as new.


This is not neccesarily true. I bought the Nikon 20mm f/2.8 AF-D lens for $256 because it's a display sample at the local store. It was in the store display case for at least several years (I looked at the lens but decided not to buy it many times over the course of several years). At last they had it on clearance and I got it for the price and it was sold to me as new with full warranty. In fact the aperture blades stuck 4 years after I bought it and Nikon fixed it for free under waranty.

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Feb 25, 2023 09:56:47   #
ScottWardwell Loc: Maine
 
CHG_CANON wrote:
The quote referenced $350. Where is the refurb team supervisor going to 'hide' that cost for equipment coming out of their team's "refurb" work?


It is called "Depreciation". It is is separate line item cost on the department's financials. It is not the entire cost of the acquisition of that equipment. That is carried on the Balance Sheet in the Fixed Assets. When the Accumulated Depreciation equals the Fixed Asset cost, then it technically has zero-book value and is usually sold for scrap value and is replaced with another piece of equipment over say 5 years or so. There is no "hidden cost" here.

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Feb 25, 2023 10:00:26   #
CHG_CANON Loc: the Windy City
 
ScottWardwell wrote:
It is called "Depreciation". It is is separate line item cost on the department's financials. It is not the entire cost of the acquisition of that equipment. That is carried on the Balance Sheet in the Fixed Assets. When the Accumulated Depreciation equals the Fixed Asset cost, then it technically has zero-book value and is usually sold for scrap value and is replaced with another piece of equipment over say 5 years or so. There is no "hidden cost" here.


We cancelled the interview after the initial probing questions, earlier. Thank you for your interest and good luck in your search.

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Feb 25, 2023 10:05:38   #
ScottWardwell Loc: Maine
 
BebuLamar wrote:
This is not neccesarily true. I bought the Nikon 20mm f/2.8 AF-D lens for $256 because it's a display sample at the local store. It was in the store display case for at least several years (I looked at the lens but decided not to buy it many times over the course of several years). At last they had it on clearance and I got it for the price and it was sold to me as new with full warranty. In fact the aperture blades stuck 4 years after I bought it and Nikon fixed it for free under waranty.


I was referring specifically to a body which was on floor display tethered. So any yokle could come along and molest it. So yeah, Nikon did not want that type of sample sold. They displayed lenses the same way. When the salesman took down my boxed camera, he also brought down the display sample box and took the sample off the floor.
A camera store has more control over their samples as they are kept in glass cases. Admittedly less wear and tear. I sold cameras for Value House and Service Merchandise in Maine. The sample was the last to go only if the customer insisted. Otherwise we would order them a fresh one.

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