Canon is failing miserably!
May 8, 2021 12:04:19 #
josquin1 wrote:
Have your lawyer write them a letter and threaten them with some sort of legal action. That should get their attention. Also put up a negative review up on their facebook page. Corporations just hate that.
I have sort of resisted going the lawyer route. I've never been very successful with them. But I'm thinking it might be required.
May 8, 2021 12:05:24 #
May 8, 2021 12:06:32 #
RodeoMan wrote:
While you are communicating with the "powers that be" at Canon, I suggest that you also send them a link to this on-going discussion about your problem that we're having right now in the UHH. Companies do not like to be sued, nor do they enjoy negative publicity, especially if it is accurate.
May 8, 2021 12:07:33 #
John7199 wrote:
A note from a former paralegal. Start at the top as stated, the CEO. The letter will not get to him but he will find out about it. When writing letters and e-mails cc: anybody you can think of for example; your states secretary of state, consumer affairs, Cannon USA president etc. Write things down and most important - Keep Copies!!!
John
John
Copies are very important.
May 8, 2021 12:08:54 #
anotherview wrote:
I've had a similar service experience with Canon.
I guess it's comforting to not be the only one.
May 8, 2021 12:10:18 #
M from NF wrote:
Kathy, I wanted to mention that before you do anyt... (show quote)
Thank you, Michael.
May 8, 2021 12:19:29 #
fergmark wrote:
I was really bothered to hear that your problems with this camera did not end, after you seemed to have gotten it working properly a while back. Stay mad and let them know. I like the suggestion by Quixdraw, and Mr Shapiro suggest. Very sorry about this. I know how excited you were to get it.
Thanks!
May 8, 2021 12:28:48 #
I want to thank everyone for their suggestions and encouragement. Right now I'm facing a bigger problem. I fell Tuesday morning and fractured my left hip. I was stuck outside for two days, so I'm also badly burned. I'm now in the hospital and will be in rehab for some time. But I'm not letting this go. Thank you, everyone.
May 9, 2021 07:59:01 #
AzPicLady wrote:
I want to thank everyone for their suggestions and encouragement. Right now I'm facing a bigger problem. I fell Tuesday morning and fractured my left hip. I was stuck outside for two days, so I'm also badly burned. I'm now in the hospital and will be in rehab for some time. But I'm not letting this go. Thank you, everyone.
I'm sorry to hear of your recent fall. Get well soon.
May 9, 2021 10:06:38 #
Strodav
Loc: Houston, Tx
AzPicLady wrote:
I want to thank everyone for their suggestions and encouragement. Right now I'm facing a bigger problem. I fell Tuesday morning and fractured my left hip. I was stuck outside for two days, so I'm also badly burned. I'm now in the hospital and will be in rehab for some time. But I'm not letting this go. Thank you, everyone.
Prayers coming your way. Heal up quickly.
May 9, 2021 10:39:57 #
Terrymac wrote:
I'm sorry to hear of your recent fall. Get well soon.
Thank you.
May 9, 2021 10:40:16 #
May 9, 2021 11:33:51 #
AzPicLady wrote:
I want to thank everyone for their suggestions and encouragement. Right now I'm facing a bigger problem. I fell Tuesday morning and fractured my left hip. I was stuck outside for two days, so I'm also badly burned. I'm now in the hospital and will be in rehab for some time. But I'm not letting this go. Thank you, everyone.
Sorry to hear of your recent misfortunes. Hope you heal quickly and your rehab goes well for you.
will
May 9, 2021 12:19:28 #
I had a Canon image PROGRAF iPF 5000 that the manual was complicated and virtually no help, technical Support was useless and when the printer failed the Company offered to send a repair technician. Just to get him into the house was 800+$ for actual repairs. I explained that I could get another new Printer and that their product never produced a good print no matter calibration, paper profiles, etc. and constant error messages. I will never buy another Canon printer it is very complicated to use and not user friendly! As far as their Canon cameras the Company has better competition from other camera manufacturers! I will hand it to canon the company jumped out in front of the other companies to replicate the SLR film camera. The Company has the responsibility to have better relationship with the Consumer on servicing their product which they have failed miserably to provide.
May 9, 2021 14:46:47 #
Soul Dr. wrote:
Sorry to hear of your recent misfortunes. Hope you heal quickly and your rehab goes well for you.
will
will
Thank you.
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