will47 Loc: Indianapolis, IN

Maybe true, but they now have a big competitor in PS. PS sky replacement works very well.

anotherview Loc: California

You know, I need to evaluate both pieces of software for their AI function. It seems the coming thing. I'll start with PS because I know my way around it already.

DJBAD

I understand that their customer service is poor at this time but I have had very good response in the past. Hopefully it is temporary only because of the volume of calls after a major release. Having worked supporting a major tech support company for 25 years, I know it is always difficult after updates and new releases. (Please note that I am NOT making excuses for Skylum, just hoping that they can get caught up soon.)
On a positive note: Luminar AI is working properly for me. It's not all magic, but it gives one a good starting place and some cool ideas.

WJShaheen Loc: Gold Canyon, AZ

WoodturnerJohn Loc: Pittsburgh PA

I loaded Luminar AI had no problems with it working but it didn't automatically load the "LOOKS" from my Luminar 4. Finally found instructions at the Luminar blog that I need to delete the Luminar AI, using uninstall software that they provided a link to. When I reloaded Luminar AI, it did pickup the Legacy Looks from my Luminar 4.

gouldopfl

I have a 2017 Dell 5570 laptop with a 1TB Samsung 970 EVO plus and 32 gig of RAM. I run Linux Mint 20.4 for my base operating system. I also have Vmware 16 installed and I allocate 28 gb to this VM. While Luminar 4 runs a tad faster, I don't see any significant slowdowns anywhere so far. I believe this has a Intel 6th or 7th Gen processor.

I am going to wait for the next Gen AMD Zen3 + NAV2 laptops late next year to see how they run.

I never use less than 32 gig of RAM. My SSD drive was the fastest generally available when I purchased it.

I have worked with AI programming for about 8 years now and in large programs that I have worked on, in some instances we can read a file with 60 billion rows of data in less than 2 minutes. We have servers with 400-1200 processors so that does give us a bump.

gessman Loc: Colorado

As I did a few days ago in another "Luminar AI" thread, I will repeat my advisory - if a software developer or firm cannot master the current state of the art install program without glitches, there's a good chance there's other algorithm "bombs" hidden in the software that won't show up until Murphy's Law kicks in, especially if true AI is implemented.

gouldopfl

I don't know what your computer system is but my laptop is almost 4 years old. I have increased memory to 32 gig and am using a Samsung EVO 970 plus, but the intel processor is a Gen 6 or 7 Intel. I run Linux Mint 20.4 as my OS with Windows 10 running in a Vmware virtual machine. This is probably not a common setup, however the download and install took about 20-25 minutes with no issues.

gessman Loc: Colorado

It probably matters little at this point but if you would hit the "quote reply" button rather than the "reply" button the person's post to whom you direct your comments would be noted above your comment and it would let us know to whom you were addressing your remarks. It would be appreciated if you would do that and your comment would be more relevant and make more sense.

Just in case you were intending your comment to my post just above yours, I would just say that I have installed Luminar 3 and 4 on multiple very worthy machines running different versions of Windows and it fouls out more often than not, some at the splash screen and in others, it appears to install but then cannot find its database. At the very least, more often than not, it is a shabby incomplete install process and again, it could be that a team of more experienced programmers complete the basic program with perfection and then turns it over to a team of inexperienced grunts to blend it with the install program but either way, it's shabby business practice to turn the first impression of your flagship product over to a weakest link in your organization hence creating a nightmare for your support crew. I think any customer who has a problem with the install and then with or without help from support finally gets it installed but then puts absolute faith in the rest of the program is playing Russian roulette and setting themselves up for another nightmare down the road and/or volunteering to be an unpaid beta tester if they're going to ever deserve to have faith in the program. YMMV. I bought it to see what its capabilities were, and their other two products, Aurora HDR and the other one they bought out,"PhotoLemur" to learn from the PhotoLemur programmers how to program AI so they could incorporate it into Luminar which they now claim to have done.

I won't be buying or using Luminar AI because, among other reasons, if it automatically processes the initial images you feed it based on its own analysis, and then learns how to produce future images based on what was last done, I don't see how it will ever, a.) "learn" what YOU want it to do which is what we are supposed to believe it will do within an AI paradigm, and b.) ever manages to do anything other than what it did to the original images you gave it. You then would have exactly what you have with PhotoLemur. If you give PhotoLemur an image that is just slightly off with brightness, contrast, saturation, noise, and sharpness, it seems to be able to bring it up to snuff or get real close but if you give it an image that's several more degrees out and appears weak and overexposed or underexposed, PhotoLemur can't bring it in sufficiently in one pass although with multiple runs through it appears to get a little closer each run but rarely brings it in to become a really good image. I don't know what Luminar AI is going to do but if it is designed on the PhotoLemur model, I'm perfectly good with not knowing.

anotherview Loc: California

Good morning. From the various comments on Luminar AI along with yours, I sense this scenario: others "volunteering to be an unpaid beta tester." I decline to play that part in the business model of Skylum.

In the past, we used to read this caution about new software and gear: Avoid early adoption. I still follow that caution.

One day, Luminar AI may become a worthy piece of software, with all its glitches and hitches behind it. Then I may give it a look-see.

photonut54

Make sure your security on your router and software is turned off. I had a download issue with Luminar 4 and the security on my router was the issue. I contacted Luminar Customer Service and they pointed directly to the security issue, so my experience with their customer service was okay. Moving forward, I had no issues installing Luminar AI. Keep in mind, all Adobe products must NOT be running. Good luck.