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Lens repair
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Feb 20, 2020 12:36:24   #
jeep_daddy Loc: Prescott AZ
 
A. T. wrote:
Good morning fellow Hoggers,

I have a nikkor 70-200mm f/2.8 that needs some attention. When I record using that lens, you can hear a thumping sound when the lens auto focuses. The noise doesn't seem to affect the sharpness of the focus; however, that noise is recorded and it's horrible when reviewing your recording and listening to that constant thumping. Any suggestions for a repair facility that you guys trust?

Thanks for your help in advance.


Try turning both the VR and autofocus off. Most lenses for photography are NOT designed for use in video production because of the noise that is picked up by the built in mic. So you have three or four options. Turn all the things off that might make noise from your lens; buy a lens that is designed for video recording; buy external audio recording equipment and turn off the internal mic then dub the video and audio; buy a video camera and stop using a DSLR for video.

There are probably more options like trying a noise cancelling boom mic NOT mounted to your hot shoe but like I said, your 70-200 lens is not a video lens, it's a photography lens.

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Feb 20, 2020 13:11:20   #
Carl1024 Loc: Kaneohe, HI 96744
 
Mark Hama, Ltd, he does all my photography repairs.
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Feb 20, 2020 13:56:22   #
FTn
 
lsaguy wrote:
My friend, Al, told me this just last Sunday. He works for a medical imaging supplier. Back when one of the companies they represent used Hasselblad cameras as part of their equipment. When they had any problems they sent the cameras to Hasselblad USA. Then they found that Hasselblad was sending them to a guy in Valley Center, KS just north of Wichita (where Al is based). The guy running a one man shop was THE expert on Hasselblad cameras. They got faster service and saved shipping by going straight to the source. Al said he was a great guy to deal with and gave them many good tips on the cameras that no one else did.
My point? Don't forget the local guys when you go looking for service. You might save some money and maybe even make a new friend.

Rick
My friend, Al, told me this just last Sunday. He ... (show quote)


Unfortunately the repair business has changed. Nikonusa either has or is about to stop selling repair parts to their authorized independent service centers. So there are only two options for us Nikon owners,
Los Angles California and Melville, New York. I miss the old business model.

- FTn

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Feb 20, 2020 14:30:43   #
mas24 Loc: Southern CA
 
You didn't mention where you are located. If, there is an authorized Nikon repair facility in your local area, you have 39 days to go have your Nikon camera gear repaired by them. After that, you'll have to send your Nikon Gear to New York or Los Angeles.

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Feb 20, 2020 14:41:26   #
John O.
 
My fife had the same problem and it was the IS/VR noise that was recorded.

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Feb 20, 2020 14:42:50   #
Carl1024 Loc: Kaneohe, HI 96744
 
I'm in HI, Mark, is located in GA
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Feb 20, 2020 15:00:18   #
RTCreed Loc: Forest Park, IL
 
I have used APS in Morton Grove, IL for all of my Nikon maintenance and repairs. They have very successfully worked with my Nikon S2 through the F4 and my digital cameras as well. Excellent turn around time with reasonable prices.

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Feb 20, 2020 15:10:28   #
Carl1024 Loc: Kaneohe, HI 96744
 
Well, if you're happy w/them, so be it.
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Feb 20, 2020 15:28:53   #
A. T.
 
lsaguy wrote:
My friend, Al, told me this just last Sunday. He works for a medical imaging supplier. Back when one of the companies they represent used Hasselblad cameras as part of their equipment. When they had any problems they sent the cameras to Hasselblad USA. Then they found that Hasselblad was sending them to a guy in Valley Center, KS just north of Wichita (where Al is based). The guy running a one man shop was THE expert on Hasselblad cameras. They got faster service and saved shipping by going straight to the source. Al said he was a great guy to deal with and gave them many good tips on the cameras that no one else did.
My point? Don't forget the local guys when you go looking for service. You might save some money and maybe even make a new friend.

Rick
My friend, Al, told me this just last Sunday. He ... (show quote)


Great advice that is well appreciated and accepted, thanks.

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Feb 21, 2020 08:09:08   #
rjriggins11 Loc: Colorado Springs, CO
 
A. T. wrote:
Good morning fellow Hoggers,

I have a nikkor 70-200mm f/2.8 that needs some attention. When I record using that lens, you can hear a thumping sound when the lens auto focuses. The noise doesn't seem to affect the sharpness of the focus; however, that noise is recorded and it's horrible when reviewing your recording and listening to that constant thumping. Any suggestions for a repair facility that you guys trust?

Thanks for your help in advance.


Hi. My name is Rick. I’m the owner and lead technician at Discount Camera Repair and a member in good standing here at the UHH. I’ve been doing repairs for other members here at greatly discounted rates and would be glad to help.

I'd be more than happy to repair the lens for you and keep the cost as low as possible. If you’re interested, please respond by private message.

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