What would you do, ordered new, sent a demo model Canon RF 24-105 L lens? RESOLVED
Jan 17, 2020 17:20:07 #
jwpulliam
Loc: New Harmony, In
Definitely return it. It may be a rental product that they are wanting to get out of their inventory.
Jan 17, 2020 17:29:18 #
smf85
Loc: Freeport, IL
"11) looked at my CC and the original charge is gone, no record of it
12) looked at my CC and the new charge of $767.64 is now in its place. "
This is normal if Adorama entered a correction/update change to the charge. Only the CC Co. internal computer transaction log would have all the changes. A CC CS rep can pull all the details out - including any updates or corrections on the charge.
12) looked at my CC and the new charge of $767.64 is now in its place. "
This is normal if Adorama entered a correction/update change to the charge. Only the CC Co. internal computer transaction log would have all the changes. A CC CS rep can pull all the details out - including any updates or corrections on the charge.
Jan 17, 2020 17:31:32 #
Not if there are problems with it. I could cost more in the long run. I don't like companies that take advantage. I would return for a full refund and cancel charge with CC company. Then buy it elsewhere.
Jan 17, 2020 17:52:54 #
I almost always buy from Adorama. I've never had a problem. I worked in a stockroom years ago. They ate always hectic. Maybe a new employee.
Jan 17, 2020 17:54:21 #
Resqu2 wrote:
Not going to name a company (one of the good guys ... (show quote)
I never heard of any of the reputable companies pulling a scam like this. This whole scenario sounds strange to me. If you can't name the company then there is no relevance to your claim.
Jan 17, 2020 17:55:38 #
Resqu2
Loc: SW Va
jjdeis wrote:
I never heard of any of the reputable companies pulling a scam like this. This whole scenario sounds strange to me. If you can't name the company then there is no relevance to your claim.
Named in this thread. Under complete story.
Jan 17, 2020 17:55:49 #
scooter1
Loc: Yacolt, Wa.
Resqu2 wrote:
Agree $100 is not much and that’s why I declined the demo and went new for $899. That sale disappeared everywhere and now it’s $1099 which makes it a $400 difference if they offer to refund me and start all over. $400 more makes me think real hard if that’s what they offer today.
When you ordered the lens it was $899.00. Whatever the prices is today does not matter. The price when you ordered the lens does. Don't give in to deceitful advertising. With the internet you have all the means you need to pursue. If they refuse to uphold their side of the original agreement write all over their facebook page and their web page. Bad reviews affect their bottom line and they know that. By the way I've also had great luck with "Consumer Affairs". As I've said here before companies employ people to search the internet for bad reviews on themselves. Ten years ago it would have been rough but now it takes about half an hour of your time. Good luck.
Jan 17, 2020 18:19:32 #
$100.00 off a $1100.00 lens is really not worth it. Plus there was no USA warranty ward, no box and just wrapped in a bubble wrap.. Personally, I would send it back at their expense and ask for a refund. If they refuse, contact your CC and cancel the payment. Most CC will oblige.
Jan 17, 2020 18:52:30 #
Think of it like this. Your upside is capped at $100 but your downside is considerably more.
This is terrible behavior from the seller.
If you run into a problem, however small, you will regret the decision. Regardless of lens spec, you know nothing of its provenance.
This is terrible behavior from the seller.
If you run into a problem, however small, you will regret the decision. Regardless of lens spec, you know nothing of its provenance.
Jan 17, 2020 19:05:02 #
Resqu2
Loc: SW Va
Nedhed wrote:
Think of it like this. Your upside is capped at $100 but your downside is considerably more.
This is terrible behavior from the seller.
If you run into a problem, however small, you will regret the decision. Regardless of lens spec, you know nothing of its provenance.
This is terrible behavior from the seller.
If you run into a problem, however small, you will regret the decision. Regardless of lens spec, you know nothing of its provenance.
Very true if it stays at $100, not sure why I did not hear back today besides some guy in a trades and used gear dept. saying to call him Monday.
Jan 17, 2020 19:37:47 #
Jan 17, 2020 19:37:47 #
dwmoar
Loc: Oregon, Willamette Valley
Resqu2 wrote:
The lens is a demo and sold for $799, when I place... (show quote)
yes they could tell you if there is any warranty on the lens
Jan 17, 2020 19:42:20 #
Resqu2
Loc: SW Va
dwmoar wrote:
yes they could tell you if there is any warranty on the lens
After talking to 3 people at Canon they couldn’t verify if I have a warranty and say they can’t run serial numbers. They did say if my paperwork does not say demo/open box or anything else that I might have coverage. My receipt does not say used/demo so it’s a tossup I guess.
Jan 17, 2020 20:06:43 #
I've been an Adorama customer for years. Spent thousands with them. I hopes that this turns out well for you.
- FTn
- FTn
Jan 17, 2020 20:13:35 #
The only correct, acceptable and defensible answer is that Adorama sends you a new lens at the original price, apologizes for the error and pays return shipping on the “demo” lens. Anything less would be unacceptable to me.
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