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Need help with Canon 5D4
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Jul 28, 2019 05:31:12   #
miked46 Loc: Winter Springs, Florida
 
remove them when not in use, I have never left the batteries in any of my Canon bodies.

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Jul 28, 2019 06:21:28   #
johnst1001a Loc: West Chester, Ohio
 
had same issue from day 1 with this camera. git n habit of taking the batteries out between uses. i try the suggestions above

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Jul 28, 2019 06:43:02   #
Jimmy T Loc: Virginia
 
Haydon wrote:
The camera will continue to drain even when turned off unless you disable Mode 1 in the GPS settings. Also, right below GPS settings is the communication menu. Ensure the wireless settings are turned off unless you need this feature at that time. That will also continue to drain your battery needlessly while your camera is turned on. It will be hunting for a Wifi service. I'd recommend going over those settings in your manual to fully understand what happens.



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Jul 28, 2019 06:43:13   #
Notorious T.O.D. Loc: Harrisburg, North Carolina
 
I agree with Haydon. Probably GPS and or communication settings.

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Jul 28, 2019 06:44:54   #
legion3 Loc: Deer Park Long Island
 
there is a setting that turns the camera off after a set time choose one minute

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Jul 28, 2019 09:49:00   #
47greyfox Loc: on the edge of the Colorado front range
 
miked46 wrote:
remove them when not in use, I have never left the batteries in any of my Canon bodies.


There’s an ageless micro discussion. I’ve been shooting Canon since buying an Elan 2e in the late 90s. Now, I own 5 plus a Sony a6000. I never pull the battery unless it’s to charge it. The Canons hold the charge a long time.... and have never had an issue. Definitely can’t say the same for the Sony.

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Jul 28, 2019 10:19:05   #
philo Loc: philo, ca
 
I have a 4, and not aware of this problem. However I went into the Menu and turned of the gps setting. I don't use them so why have them on.
Thanks for the question.

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Jul 28, 2019 12:30:07   #
PHRubin Loc: Nashville TN USA
 
Still waiting to hear how it got solved. I'm betting GPS or Wi-Fi.

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Jul 28, 2019 12:33:48   #
vineyardman Loc: Florida
 
Haydon,
I’m always learning about how these cameras work, so your info about the GPS and WiFi was good information for me. Question: By turning off the WiFi function to help prevent battery drain, does that stop the drain when the camera is “off”? That wasn’t real clear in your comment.

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Jul 28, 2019 12:42:55   #
Haydon
 
miked46 wrote:
remove them when not in use, I have never left the batteries in any of my Canon bodies.


Depending on the camera and the length of time the battery is pulled, an undesired effect can result from this method of operation. The internal settings including the clock are applied and powered by a small internal battery. This battery remains charged due to the main battery. If given enough time, this internal battery could lose a charge and not hold settings. In some cases this internal battery can be easily replaced but not always. I periodically takes the batteries out of my camera for charging but replace them once they are fully charged. Your mileage may vary.

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Jul 28, 2019 12:46:50   #
jerryc41 Loc: Catskill Mts of NY
 
I was thinking of Wi-Fi and GPS, but if the camera is turned off, they should be inactive. Do you have a battery holder/grip attached?

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Jul 28, 2019 12:50:06   #
jerryc41 Loc: Catskill Mts of NY
 
47greyfox wrote:
The Canons hold the charge a long time.... and have never had an issue. Definitely can’t say the same for the Sony.


I have Nikon DSLRs and a Sony a6000, and I concur with your assessment. I never even bother to check the batteries in my Nikons, but I always assume the Sony will need a charge. I'm sure the difference in size is one reason. One's like a book of matches, and the other is more like a pack of cigarettes.

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Jul 28, 2019 12:54:45   #
Haydon
 
vineyardman wrote:
Haydon,
I’m always learning about how these cameras work, so your info about the GPS and WiFi was good information for me. Question: By turning off the WiFi function to help prevent battery drain, does that stop the drain when the camera is “off”? That wasn’t real clear in your comment.


The main culprit from what I understand comes from the GPS being enabled. When the camera is powered off it remains active. The Wifi setting has been rooted to additional power draining. I'm unsure whether that feature has a direct relationship while the camera is turned off but logically I can see it as an additional culprit while the camera is turned on. An easy solution if Wifi is important to you is to add it to your custom menu for quick access for enabling/disabling.

This identical power drain of the 5DIV was experienced by a close friend of mine. The problem was completely alleviated by changing these two camera communication features. I found the solution on the internet for my friend. I own a 5DIII so I don't have access to further testing. A definitive answer would be to call Canon. I've called them a few times at no cost with specific concerns with immediate satisfaction. One of Canon's strongest attributes is their customer service.

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Jul 28, 2019 13:28:44   #
vineyardman Loc: Florida
 
Haydon,
Much appreciated. Thanks.

Chuck

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Jul 28, 2019 13:33:08   #
James Van Ells
 
Thanks everyone for their input. Tomorrow I am calling Canon and hopefully will get some help. This is not an insurmountable problem, but it sure is an annoyance.

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