Fedex does it again
May 31, 2019 18:30:11 #
I've had this happen with UPS. "To err is human. To really screw things up it takes a computer."
May 31, 2019 18:41:52 #
Alafoto
Loc: Montgomery, AL
burkphoto wrote:
I'd be looking up the email address of the regional dispatch office and sending that to them.
Good idea.
May 31, 2019 18:55:35 #
jpgto wrote:
Noticed FedEx is not delivering in FedEx marked vehicles these days!
They do with my deliveries.
May 31, 2019 19:29:18 #
Vietnam Vet wrote:
I ordered the Canon 17-40 f4 because it was on sal... (show quote)
FedEx has so went down hill in the last few years, my wife just retired from there and has been complaining about the changes for the last 10 or so years. But gladly she does not have to deal with them any longer.
May 31, 2019 20:07:26 #
Blu1Dog
Loc: Florida
I live in the country with a long driveway...they leave packages in the street, even though I have the gate open for them, don't even put it inside the fence...and often don't bag it if it is raining...frustrating
May 31, 2019 20:28:23 #
I’ve never had a problem with FedEx, but I have with both UPS and the USPS. Both of them have left packages to a house on a parallel street with the same house number, and the post office also routinely leaves some of our mail to that house (and theirs to us). The worst case has been UPS delivering a MacBook Pro to the local Apple store instead of to my house. When it said “delivered” online even though it hadn’t been, I called the local UPS office and they figured out where it was. This was a Friday and I insisted that they retrieve it and deliver it that day, all to no avail. I had to wait to Monday afternoon to get it.
Nancy
Nancy
May 31, 2019 21:25:19 #
I have a nest doorbell camera on my front door. It records everything and notifies me when somebody comes to the door. On 2 separate occasions, I was expecting BnH packages so I was at home to sign. Front door open and storm door closed with the dog sitting in the doorway. Eating lunch at 12:30 when I get an email the FedEx tied to deliver but nobody was home. Really? I called Fed X and filed a complaint. The item was delivered the next day. A week later I get two emails saying deliveries that day. One required a signature. Guy comes to door and drops a package, I go pick it up as he is driving away. Five minutes later I get an email saying they tried to deliver the package but nobody was home to sign. Called Fedex and complained again. Supervisor calls me back and asks for the doorbell footage, which I send him. Driver got fired. So....if a package issue happens that you know is wrong, call and complain. It is the only way to make sure it doesn’t happen again.
May 31, 2019 21:34:19 #
May 31, 2019 23:18:18 #
Hereford:
Not trying to be critical. Just thought you oughta know, if you didn’t already. Welcome to taking part in our forum.
Not trying to be critical. Just thought you oughta know, if you didn’t already. Welcome to taking part in our forum.
May 31, 2019 23:21:02 #
FedEx left a note on my door today. No idea why; not a single box was marked on the form indicating a reason for having left the form. Not a serious problem, but echoes what so many of you have written.
Jun 1, 2019 06:45:58 #
Not really any problem when I was home to receive delivery. But I work a full time job as I'm sure many on here do. Getting a package rerouted or held at a local terminal for pick-up is a joke. Call FedEx, call the shipper, call FedEx to tell them you called the shipper, go to the local terminal to tell them you called FedEx and the shipper, keep an eye on tracking status because local terminal doesn't know what a phone or e-mail is... Never had any of these issues with the Big Brown Truck or USPS.
Jun 1, 2019 07:20:42 #
You know what?
It really depends on the "driver" of FedEx or USPS or any other .
They are ALL pressured to perform "fast". On a limited schedule.
I believe the drivers are due a "thank you", for doing their job as best as possible.
It really depends on the "driver" of FedEx or USPS or any other .
They are ALL pressured to perform "fast". On a limited schedule.
I believe the drivers are due a "thank you", for doing their job as best as possible.
Jun 1, 2019 09:42:35 #
Jun 1, 2019 10:04:29 #
samonk
Loc: Alabama
INteresting discussion. In my area, FedEx has been fairly reliable, although I prefer UPS. Many FedEx drivers, especially ground, home delivery, are contract drivers and not FedEx employees. If you want misery, use DHL. Awful service, worse tracking.
Jun 1, 2019 12:11:13 #
samonk wrote:
INteresting discussion. In my area, FedEx has been fairly reliable, although I prefer UPS. Many FedEx drivers, especially ground, home delivery, are contract drivers and not FedEx employees. If you want misery, use DHL. Awful service, worse tracking.
DHL was bought by FedEx years ago and is now re-branded as FedEx Ground. One of the reasons why their service is so bad. As others have said: FedEx Express = great, FedEx Ground = Awful Best of luck.!
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