Question Re: Canon Pixma Pro-10 printer results: Recently, I've noticed that when I print pictures with my Canon Pixma Pro-10, the colors are not true. One cartridge is a bit low but...

LeeK Loc: Washington State

Recently, I've noticed that when I print pictures with my Canon Pixma Pro-10, the colors are not true. One cartridge is a bit low but I've never had this problem before (like I've printed with before). Anybody have suggestions?

Picture Taker Loc: Michigan Thumb

call Canon Tech(800) 652-2666

LeeK Loc: Washington State

You're probably right. I just have an aversion to calling tech support. Maybe it won't take as long as when I have computer questions. Not always, but once I spent about 15 hours over the course of 3 days, trying to get my computer problems fixed. Thanks. I should do the obvious.

Picture Taker Loc: Michigan Thumb

Canon Tech is great, but I don't know if open on the Holiday week-end

Robyn H Loc: MainLine PA

Has the printer sat unused for any length of time and are you using Canon ink. Just for kicks and giggles, run the printer through a cleaning cycle and check the printout to make sure none of the nozzles are clogged. I let my Pro 10 sit for a while because I was only printing smaller prints and I was using a smaller printer. I then printed a larger print and noticed the color was off. I ran the diagnostic and sure enough, there were clogged nozzles. I ran it through multiple cleaning cycles and finally all the nozzles were firing. I have to remember to run the diagnostic periodically to keep all the nozzles happy.

mizzee Loc: Boston,Ma

Canon tech support is the best I’ve ever worked with. I was having a problem with dingeyness and called them. Charlie, the tech, trouble shot my systems with me and then helped me install Canon Print StudioPro, a free app BTW. Then he stayed on the line with me and walked me through how to use it! He even waited while I printed to make sure every thing worked! Incredible! I have a Canon Pixma 100

lamiaceae Loc: San Luis Obispo County, CA

LeeK wrote:

Recently, I've noticed that when I print pictures with my Canon Pixma Pro-10, the colors are not true. One cartridge is a bit low but I've never had this problem before (like I've printed with before). Anybody have suggestions?

How low? I have a Canon Pixma Pro-100 a friend gave me. It had been sitting idle for some time. But I put in a new fresh set of inks and ran cleaning and alignment diagnostics / set ups on it and I ran fine. I also have an older Pro-9000 that I also got used. Same things went fine. Only the Pro-9000 is still a slightly better printer even with fewer features and having to use Windows 7 drivers with Windows 10 for that printer. Yes, I know Canon ink sets are expensive! You may be able to buy just the one cartridge that is low at Staples or some similar source. And get Canon Print StudioPro free from Canon. Helps and works with current and newer models (not my older Pro-9000, there I have to set everything with Photoshop).

jeep_daddy Loc: Prescott AZ

LeeK wrote:

Recently, I've noticed that when I print pictures with my Canon Pixma Pro-10, the colors are not true. One cartridge is a bit low but I've never had this problem before (like I've printed with before). Anybody have suggestions?

Do you use the Canon Print Studio Pro plugin for your printing needs? If not, the first thing Canon is going to tell you is to start using it. It's the easiest way to print and it won't let you do what many people do and that's to have both the printer and the application (Photoshop) handle color processes. If that happens, and it's easy to do, then your colors will be way off. Also, when using PSP you can print a proof sheet that will show you thumbnails of the image with different shades of color and different contrasts so that if you want to be perfect you can adjust it easily.

mikegreenwald Loc: Illinois

LeeK wrote:

Recently, I've noticed that when I print pictures with my Canon Pixma Pro-10, the colors are not true. One cartridge is a bit low but I've never had this problem before (like I've printed with before). Anybody have suggestions?

.Monitor calibration?

Jrhoffman75 Loc: Conway, New Hampshire

1. run a nozzle check.

2. if it doesn't look right run a deep cleaning.

3. repeat nozzle check.

4. once you get a good nozzle check download and print the test image from this site using your desired setting: http://www.outbackphoto.com/printinginsights/pi049/essay.html

5. do not make any adjustments to the image in your software, regardless of how the image looks on the screen.

6. if test image doesn't look good, and all your settings are appropriate, then you have a printer problem.

jedcardio

If after cleaning a nozzle remains clogged, you can unclog by using windex. Remove all the inks and then remove the print head. Put a drop of windex on the clogged head and it will unclog it. I have used T surplus inks for some time and can tell no difference from Canon inks.The cost for a set of 8 is $21!

bsprague Loc: Lacey, WA, USA

I second what Jeep Daddy wrote in that you might check to be sure the the print driver is not conflicting with your printing software for color control. The Canon instructions are not very clear about turning off the color control.

cfhelz45 Loc: The Villages, Florida

I have a Pro-10 and recently called tech support and here is how we corrected the problem. Make sure the printer controls the output with the following settings:

Color Mode ICC Profile
Printer Profile Auto
Rendering Intent Perpetual
Color Matching Method OS Standard CMM

Hope this helps!!

charles tabb Loc: Richmond VA.

jedcardio wrote:

If after cleaning a nozzle remains clogged, you can unclog by using windex. Remove all the inks and then remove the print head. Put a drop of windex on the clogged head and it will unclog it. I have used T surplus inks for some time and can tell no difference from Canon inks.The cost for a set of 8 is $21!

"I have used T surplus inks"
?

GrandmaG Loc: Flat Rock, MI

LeeK wrote:

Recently, I've noticed that when I print pictures with my Canon Pixma Pro-10, the colors are not true. One cartridge is a bit low but I've never had this problem before (like I've printed with before). Anybody have suggestions?

I recently had this problem. All the faces were too red. I had not verified that I was using the correct paper. It was set to matte when I had luster in the printer. Do you use paper profiles from your software?

EDIT: You didn’t mention which software you were using. I do use the Canon software when I want a standard print. However, I often want one or many unusual sizes and Lightroom is great for this.