Just Love Amazon (Page 2): I like doing business with Amazon but caution everyone to make sure you are dealing with AMAZON! Look to see if they are the seller or if it is a "sponsored"...

Bridges Loc: Memphis, Charleston SC, now Nazareth PA

Toby wrote:

9:00PM last night I ordered 2 portable hard drives. Amazon immediately thanked me for the order and said they would be delivered Friday. 5:00AM today they sent a message that order will be delivered today. Is it any wonder they are growing so fast with this type of service? Love-em

I like doing business with Amazon but caution everyone to make sure you are dealing with AMAZON! Look to see if they are the seller or if it is a "sponsored" seller. I have had a few problems ordering from Amazon but only with these sponsored sellers. Now if I see something I like, I check to make sure it is actually from Amazon. I bypass anything showing otherwise.

Heather Iles Loc: UK, Somerset

Bridges wrote:

I like doing business with Amazon but caution everyone to make sure you are dealing with AMAZON! Look to see if they are the seller or if it is a "sponsored" seller. I have had a few problems ordering from Amazon but only with these sponsored sellers. Now if I see something I like, I check to make sure it is actually from Amazon. I bypass anything showing otherwise.

I never knew that. Can you please explain what to look out for?

I am a Prime Customer (UK) which means that I pay a subscription once a year and most things are next-day delivery which I take to mean from Amazon's warehouse. The other sellers usually state when to expect delivery.

Perhaps I had one of those that you are referring to last week when I got a message from Amazon informing me that the Seller hadn't stated when the product would be posted and that I could cancel it. I didn't cancel the product but about 5 days later I got a message from Amazon that they had not heard from the Seller and have cancelled the product and my money will be refunded to my bank account.

I must say that I have not had any problems at all and when I have had to contact Customer Service to state my point if I wasn't happy, I was given a refund and told to either keep the product, donate it or dispose of it. I usually kept it.

fetzler Loc: North West PA

Toby wrote:

9:00PM last night I ordered 2 portable hard drives. Amazon immediately thanked me for the order and said they would be delivered Friday. 5:00AM today they sent a message that order will be delivered today. Is it any wonder they are growing so fast with this type of service? Love-em

I buy quite a bit of things from Amazon but they are also laying off a bunch of folks.

mr spock Loc: Fairfield CT

I agree with all of the positive comments made. However, the other side of the coin is the damage Amazon can do to your bank account. Have you ever gotten up in the middle of the night and couldn't go back to sleep? I turn on my computer and out of boredom browse and one way or another wind up on the E Bay or Amazon site. Ordering is sooo
easy and I'll have the items the next day.
Its a good thing the return process is easy.

Dannj

Toby wrote:

9:00PM last night I ordered 2 portable hard drives. Amazon immediately thanked me for the order and said they would be delivered Friday. 5:00AM today they sent a message that order will be delivered today. Is it any wonder they are growing so fast with this type of service? Love-em

I ordered two items from Amazon at 11AM yesterday and they said they’d be delivered between 4 and 8 AM today. I don’t know what time they were delivered but they were here at 6:30. There’s an Amazon distribution center a few miles from our house so in this case I guess that has something to do with it.
I’d love to see the inside of an Amazon facility and get some incite into how they decide what and how many items they store in these facilities.

StanMac Loc: Tennessee

Toby wrote:

9:00PM last night I ordered 2 portable hard drives. Amazon immediately thanked me for the order and said they would be delivered Friday. 5:00AM today they sent a message that order will be delivered today. Is it any wonder they are growing so fast with this type of service? Love-em

Think about the Draconian production quotas Amazon workers have to endure to meet such delivery objectives.

Stan

Bayou

luvmypets wrote:

...They have just finished building distribution warehouse in this town so that should make some purchases even faster...

They've built one in my town, too. It's sat unoccupied/unused ever since completion, about a year now. I understand there are numerous such throughout the country.

Toby

StanMac wrote:

Think about the Draconian production quotas Amazon workers have to endure to meet such delivery objectives.

Stan

I think the reason for the excellent service is not so much the workers but the computerized system they have designed whereby the product is selected from inventory, packaged, labeled for shipment and transferred to the loading dock without being touched by humans.

StanMac Loc: Tennessee

Toby wrote:

I think the reason for the excellent service is not so much the workers but the computerized system they have designed whereby the product is selected from inventory, packaged, labeled for shipment and transferred to the loading dock without being touched by humans.

With over a million employees, I doubt they are all non-production staff.

Stan

47greyfox Loc: on the edge of the Colorado front range

I’m a certified at least once a week Amazon purchaser. Often I find needed “things” out or just not stocked by local merchants. And often I don’t know that without driving there. My SUV gets about 22 mpg, so just a drive to find out often costs more than the cost difference of just buying from Amazon. And Amazon delivers inside my garage so porch pirates are not a worry. Yeah, I miss the 1995 days with the deep book discounts, but I’m still a pleased Amazon shopper even though you have be more price aware now than before. Actually, one last point, I believe Amazon gathers information about its users. Depending on which email I used to log in with occasionally produced a different price for the same item. Not so much anymore but, I never quite figured that one out.

MDI Mainer

Heather Iles wrote:

I am another convert too! They are amazing. I would better spend my time doing something other than traipsing around shoos only to be told “we don’t have that”.

It's not only that a brick and mortar store might not have the particular product you're looking for, but even if they do nobody stocks the selection of models and brands of that product you can find on Amazon.

Toby

StanMac wrote:

With over a million employees, I doubt they are all non-production staff.

Stan

Stan, apparently you are reading something into my statement that I did not want to imply. I am sure Amazon has thousands of employees working the phones, programing computers, maintaining their production equipment and loading and delivering products. My message was intended to be that they have designed an automated system that removes a major cost from their processes. They have also strategically located warehouses to speed deliveries. Amazon is an excellent example of capitalism at work and as long as they are fair and honest they deserve the rewards.

sgt hop Loc: baltimore md,now in salisbury md

so far i'm good with amazon...only one problem...guy delivered to wrong house...the pix showed us where and we picked up the article......all else no hang-ups......

Moondoggie Loc: Southern California

Me too, very good service on delivery and returns

nobody13579

MDI Mainer wrote:

Speaking of donations I'm not happy Amazon is discontinuing the Amazon Smile program that lets customers direct a contribution to the cause of their choice.

I am also disappointed since my cause was the California rifle and pistol association (take that Jeff Bezos).