billnikon wrote:
Shutterfly is a very good company to work with. They have some interesting directions sometimes. I have found their customer service very good. Yes, they are a very busy company and I am sure they will be happy to help you.
Don't give up on them, they are having growing pains.
And please, in the future, don't post such a negative post before resolving your issue. Thank you.
Thanks for you input. They had a problem with their web site. When I tried to find out about it I couldn't get anyone to talk (chat) to me. How do you resolve an issue if no one is talking? How much time should you spend trying to solve someone else's problem?
Isn't this part of why we belong to UHH, to gather information, learn from other peoples experience's?
I went to their discount sister company "Snapfish" and ten minutes later my order is on the way.