Abes of Miane
Dec 23, 2022 04:13:48 #
auto
Loc: Fredericksburg Va.
Bought a Fujifilm xt5 and had a couple of issues with it, mostly a focus problem I bought this from Abes and after 2 e-mails I contacted them by phone and explained the problems, was told I would be contacted by a tech. So far 3 days and no contact from them. Poor customer service. Anyone else have issues with this company?
Dec 23, 2022 04:46:12 #
auto wrote:
Bought a Fujifilm xt5 and had a couple of issues with it, mostly a focus problem I bought this from Abes and after 2 e-mails I contacted them by phone and explained the problems, was told I would be contacted by a tech. So far 3 days and no contact from them. Poor customer service. Anyone else have issues with this company?
YES, many years ago, Sorry but it looks like you'er screwed.
Dec 23, 2022 05:07:59 #
Abe’s of Maine appears as a question every few months, with the typical response ‘run away…run away fast’.
Dec 23, 2022 05:40:21 #
I choose not to buy from Abes of Maine. I suspect you won't in the future.
Dec 23, 2022 05:49:20 #
auto wrote:
Bought a Fujifilm xt5 and had a couple of issues with it, mostly a focus problem I bought this from Abes and after 2 e-mails I contacted them by phone and explained the problems, was told I would be contacted by a tech. So far 3 days and no contact from them. Poor customer service. Anyone else have issues with this company?
They are also known for selling gray market gear, which sometimes won't be repaired, or warranty honored, by the official US importer.
Dec 23, 2022 05:58:58 #
Dec 23, 2022 06:26:02 #
auto wrote:
Bought a Fujifilm xt5 and had a couple of issues with it, mostly a focus problem I bought this from Abes and after 2 e-mails I contacted them by phone and explained the problems, was told I would be contacted by a tech. So far 3 days and no contact from them. Poor customer service. Anyone else have issues with this company?
Hopefully this is on a credit card. Call the credit card folks and dispute the charges. Return the camera and never do business there again. B&H is probably the safest place. There are others but Abe's is only known for shady.
Dec 23, 2022 06:53:39 #
Here are you options:
1) get a lawyer
2) keep contacting (forever)
3) take the loss, move on.
1) get a lawyer
2) keep contacting (forever)
3) take the loss, move on.
Dec 23, 2022 06:57:27 #
Dec 23, 2022 06:59:17 #
DavidSells
Loc: Ferndale, MD
I bought a Yashica Mat 124G from them back in the 70's from a company called "Honest Abe", the name should have been a dead giveaway, I don't know if this is the same outfit. Needless to say, they weren't that honest. I had an issue with my purchase and never purchased anything from them again. Last week I purchased a Panasonic ZS80 from B&H, great company to deal with.
Dec 23, 2022 07:02:38 #
Abe's reputation is very bad. If you get no satisfaction contact your credit card company and dispute the charge.
Dec 23, 2022 07:10:05 #
leftj
Loc: Texas
auto wrote:
Bought a Fujifilm xt5 and had a couple of issues with it, mostly a focus problem I bought this from Abes and after 2 e-mails I contacted them by phone and explained the problems, was told I would be contacted by a tech. So far 3 days and no contact from them. Poor customer service. Anyone else have issues with this company?
Where have you been?
Dec 23, 2022 07:11:22 #
leftj
Loc: Texas
TerryVS wrote:
Hopefully this is on a credit card. Call the credit card folks and dispute the charges. Return the camera and never do business there again. B&H is probably the safest place. There are others but Abe's is only known for shady.
Yeah, good luck with that.
Dec 23, 2022 07:33:07 #
I'm from New England, in the days we skied it was mostly in Maine. When I heard the name Abe's of Maine it gave me a warm feeling like a small town, honest and down-to-earth dealer. Then I read about Abe's here, which changed things in a hurry, I would never do business with them. I use B&H or Hunt's Photo locally.
Dec 23, 2022 08:00:34 #
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