Ps elements asking for a disc (Page 2): I know I registered it. I'll look at my profile. I live at NJ Shore and I'm outside a lot now. I'll wait for rainy day. It's 100% legit in the...

Sidwalkastronomy Loc: New Jersey Shore

CHG_CANON wrote:

Do you have the software license key registered in your Adobe.com profile? If yes, visit the site and download the windows install file. That's better to have than the install disk anyways, as it's updated with RAW / ACR support and fixes.

Call the Adobe number referenced above if you don't use the Technical Support Chat option from Adobe.com. They're your best source of help.

I know I registered it. I'll look at my profile.
I live at NJ Shore and I'm outside a lot now. I'll wait for rainy day.
It's 100% legit in the box pse 2020

Klickitatdave Loc: Seattle Washington

Did you take the install disk out of the CD/DVD drive after the installation process? If you didn't try taking the disk out and try to start the program. If you did, then try putting the install disk back in the drive and try running the program. This might seem odd but I have in the past had something similar happen and the problem was solved by putting the install disk back in the drive. Apparently the installation process required the disk to be present in order to validate that the install was not pirated. Go figure. It is a long shot but hey, why not try this approach. If that does not work try reinstalling the program from scratch. Since you are using Windows 7 make sure you are running the installation program in administrator mode.

Sidwalkastronomy Loc: New Jersey Shore

Klickitatdave wrote:

Did you take the install disk out of the CD/DVD dr... (show quote)

No clue to how or why to do administrators .
Don't like messing with. In fact we have an astronomy program that you need to be administrators. How can I administrators a progrsm

CHG_CANON Loc: the Windy City

Sidwalkastronomy wrote:

No clue to how or why to do administrators .
Don't like messing with. In fact we have an astronomy program that you need to be administrators. How can I administrators a progrsm

On a Windows machine, mostly Win10 and onward, you can right-click the EXE and / or software install program and select from the resulting menu: Run As Administrator

Sidwalkastronomy Loc: New Jersey Shore

CHG_CANON wrote:

On a Windows machine, mostly Win10 and onward, you can right-click the EXE and / or software install program and select from the resulting menu: Run As Administrator

I'm running win 7.
Why run as admin?
I'm the only person here so not sure why?
Does it go to a better place On machine. This is interesting.

CHG_CANON Loc: the Windy City

Sidwalkastronomy wrote:

I'm running win 7.
Why run as admin?
I'm the only person here

You can take the suggestion or ignore it. Running as 'admin' assures the process has the highest authority to update all aspects of the machine. This is Window 210-level knowledge that experienced users know and regularly implement.

Have you investigated your Adobe profile? There's no promise that action will resolve a possible Win7 compatibility issue, but the best install copy of the software can be obtained and downloaded from Adobe directly, removing any physical media issues.

These are actionable ideas, better than say an approach that just admires the problem or dismisses expert-level advice as unneeded.

jerryc41 Loc: Catskill Mts of NY

CHG_CANON wrote:

Do you have the software license key registered in your Adobe.com profile? If yes, visit the site and download the windows install file.

I was surprised to see that my numbers were listed on two different areas of the Adobe site. Some were in one place, and some were in another. I just happened to stumble upon the second location.

If you find your numbers on the Adobe site, do a Print-Screen and save it - the link to the site, too.

Sidwalkastronomy Loc: New Jersey Shore

CHG_CANON wrote:

You can take the suggestion or ignore it. Running ... (show quote)

I was curious about the admin status so e en though I'm alone in house and noo e else has access it opens up machine more.
How do I run as admin with a win 7 machine?
I've been busy with holiday weekend and sunny days at the NJ shore but the suggestions are great.
Guess I'll try to contact adobe today if I have time.

CHG_CANON Loc: the Windy City

Sidwalkastronomy wrote:

I was curious about the admin status so e en though I'm alone in house and noo e else has access it opens up machine more.
How do I run as admin with a win 7 machine?
I've been busy with holiday weekend and sunny days at the NJ shore but the suggestions are great.
Guess I'll try to contact adobe today if I have time.

On a Windows machine, mostly Win10 and onward, you can right-click the EXE and / or software install program and select from the resulting menu: Run As Administrator

I don't have a Win7 machine to remind myself if this is (was) an option back in the older OS. The idea might not be actionable to your set-up.

On the Adobe.com site, after you've signed-in, the Support section and 'contact us' has a technical support chat option.

Sidwalkastronomy Loc: New Jersey Shore

CHG_CANON wrote:

On a Windows machine, mostly Win10 and onward, you can right-click the EXE and / or software install program and select from the resulting menu: Run As Administrator

I'm confused about your instructions. I right click on exe and /?
I know basis computer stuff nothing advance so I have to be carefully I don't mess with things that will get me in trouble.
I'm use to just inserting a disc and follow prompt to install programs.
I have astronomy programs that need to be run as admin so thanks this helps

BebuLamar

Sidwalkastronomy wrote:

I'm confused about your instructions. I right click on exe and /?
I know basis computer stuff nothing advance so I have to be carefully I don't mess with things that will get me in trouble.
I'm use to just inserting a disc and follow prompt to install programs.
I have astronomy programs that need to be run as admin so thanks this helps

If the install program automatically start then you don't need to click on it. But in this case you would have to cancel it. Open the disk in file explorer then find the Setup program then right click on it.
However, if you log in as a user with administrator right then you really don't have to do this.

Sidwalkastronomy Loc: New Jersey Shore

I just open pse and got the message again, clicked retry 5 times and it opened. I need some free time to explore this. I know I reinstalled it March 13,2022.