jeff1234 Loc: Kirkland, WA

I'm pretty hjappy with my new laptop. MSI Prestige 14 EVO from Costco online.

Curmudgeon Loc: SE Arizona

I used to build my own computers. This is an intermittent problem which are almost impossible to diagnose and correct. I have done a low-level format on my system drive and reinstalled drivers and programs. One thing left to do I will clean contacts and sockets, remove and reseat the CPU. If that doesn't work, I work I will take it out into the desert and use it for target practice

DirtFarmer Loc: Escaped from the NYC area, back to MA

At least you have a useful alternative.

I don't have a desert nearby. The only thing I could do is to drive into New York City and find a street corner to leave it on. Someone else will get the target practice.

BebuLamar

I would hate that. I take that your computer isn't all that old perhaps between 3 and 7 years old? I never destroyed an old computer I always save them but your isn't working so I am all for shooting it.

MWojton Loc: Yardley, PA

I have been wanting to replace my 8 year old Dell but I am hesitant because I have several programs loaded on my current computer, such as Photoshop Elements 10, which would not be transferred to the new one. Correct?

TriX Loc: Raleigh, NC

It’s not a question of transferring but of reinstalling. If you have the installation CD/DVD or the installation file in your downloads, then simply reinstall on your new machine. There are migration tools for both Mac and Windows. The Mac tool is reputed to be seamless (not owning a Mac, I’m just repeating previous posts) and I have never tried a Windows migration tool to move to a different machine, only when using migrating to a new disk on the same computer - I prefer a clean installation.

BebuLamar

I am not sure. Elements 10 is compatible with Windows 10 so I would expect it to be compatible to Windows 11. However license activation may be a problem.

CHG_CANON Loc: the Windy City

What model do you have today and what OS version? Does your repair team have any insight into the crashes?

I prefer Dell XPS models, having two from around Aug 2016. I believe both my XPS laptop and XPS desktop are reporting they can't be updated to Win11. Otherwise, they run fine, hardly ever having any type of issue. The desktop runs 24x7, going back to the original set-up in 2016.

Look and see if they have a July 4 promo pricing. My father replaced a 10+ year old computer with a $800 ish Dell XPS for Presidents' Day. He got it set-up and running almost without help, including doing the transfer of data from the old to new via a USB drive.

CHG_CANON Loc: the Windy City

PSE-10 will run without being able to confirm the license at Adobe. My PSE-11 does the same, on both Win10 and Win11.

CHG_CANON Loc: the Windy City

Probing your IT staff again ... the only real problem I've had in nearly 6-years was the laptop. The ongoing Win10 updates caused a problem in 2020-21, and they are again where I have the update function disabled on the laptop. Turning it 'off' is no small feat, although I'd expect a paid professional to know how to accomplish.

The solution in 2020-21 was to restore the original Win10 image to the laptop and slowly roll forward with Win10 updates. I eventually was able to identify the update that crashed the system. It forced in a driver that was incompatible with this machine's equipment profile. Microsoft eventually resolved and I was able resume updates. Although, I noticed about a month ago again the updates are failing. I had to find / update the accuracy of my notes to turn off and keep turned-off the automated update. I'll hope in a month or two Microsoft will get things resolved and I'll try updating again then. With 7 out of 10 computers in the world running windows, I have little fear my issue is isolated to just me.

So that's a mildly long story to say: consider your time and money balance. Should you just buy a new replacement? Or, should you investigate other options that may cost time and money, and may fix the problem or just leave you at the same spot of needing to buy new equipment after spending that money and time with no change.

Curmudgeon Loc: SE Arizona

It's a mid-range Dell gaming desktop running Windows 10 Pro. Among other things I have stripped it all the way down, removing all programs, drivers, etc. Replaced the system drive with a new 1TB SSD just to be sure and done a totally clean Windows 10 install. Reinstalled all drivers from the manufacture's web site then reinstalled all programs from the manufacture's web sites. It is, for all intents and purposes a new computer except for the NVIDIA graphics card, motherboard, CPU and power supply

CHG_CANON Loc: the Windy City

My laptop is Win10Pro, and alas, it's the one giving more problems with ongoing Win10 updates. The blue screen crashes are a compatibility problem, somewhere between the hardware, the drivers and Win10. If you haven't succeeded in identifying where, you might never with this current equipment config. The OS and the drivers can be a delicate interplay, where you can't get one on successfully without updating the other, and so forth.

dbaird2495

Yesterday I posted that I have a Dell Desktop that I think would meet your requirements, that I would let you have for $700 plus shipping. Are you interested?

BebuLamar

I don't know but I have (actually issued) a Dell laptop. It came with Windows 10 but the IT dept installed Windows 7 Pro on it. When I first had it a few years ago it had blue screen so often and then the blue screen went away. Up to a few months ago when I was still using it, it would run fine on AC but there is no way I can get it to run at decent speed when it's on battery. I tried all kind of settings but whenever it's on battery it's slow down to a craw. It would take half an hour to launh an application when it would do the same in a few seconds if it's on AC power. I returned the damn thing to the IT dept and asked my boss to just order me a Lenovo P1 Gen 4 and I manage it without going thru the IT dept. It works great.

Joes49

I still await the Mac Mini with the M2 processor. My 2013 Mac graphics card no longer sufficiently supports PS.