I have an EFS 15-85 mm lens that I am not able to get repaired. My local camera shop shipped it to Canon and was told parts were no longer available. They sent it to a local person they use and were told the same thing. Apparently, the problem is with the aperture as the image through the viewfinder is dark and the camera returns an “Err 01” message.
I believe this was a kit lens that came with the camera, 7D II, so it may have not been expensive when new.
I am looking for suggestions what to do with this lens short of using it as landfill. Would any parts be salvageable or useful to anyone? I am happy to donate it to any worthy cause. At the same time I am looking for suggestions for a replacement. I use it primarily for family events and walking about exploring.
Appreciate any thoughts.
I have an EFS 15-85 mm lens that I am not able to ... (show quote)
Hi. My name is Rick. I’m the owner and lead technician at Discount Camera Repair and a member in good standing here at the UHH. I’ve been doing repairs for other members here at greatly discounted rates and would be glad to help.
I can get the part and I'd be more than happy to repair the lens for you and keep the cost as low as possible. If you’re interested, please respond by private message.
Just got off the phone with Canon support. They claim the lens is still supported and parts are available. Called my local shop and they agreed to send it back at their expense. I am not optimistic, though.
Just got off the phone with Canon support. They claim the lens is still supported and parts are available. Called my local shop and they agreed to send it back at their expense. I am not optimistic, though.
I'm glad you called. I am not surprised at all. Just one question. Why are you taking the lens to your local camera shop to send it in to Canon? You can send it directly to them yourself. Your shop is just going to charge you extra as a middle man and it will probably take several days longer for you to get your lens back if they do repair it. By going through a middleman you will never know exactly what Canon did to repair your lens. If I need to send equipment to Canon, I never go through a dealer.