Problems with Topaz Sharpen
Nov 2, 2021 08:40:25 #
Ron 717 wrote:
If the issue continues, I would un-install Sharpen AI and re-install it. Sometimes an update doesn’t go as intended, but a re-installation usually corrects the issue.
Perhaps you didn't see my post that I got it working again after a reboot. I have no idea why the update failed and stalled the program. But now I'm up to date and reconnected with LR.
Nov 2, 2021 10:23:24 #
You may have delete the program and download a different copy of the version you paid for. That worked for me for a couple of times, then the same process again.
Nov 2, 2021 10:31:06 #
Sometimes software tells you to turn off everything else including virus protection before installation. Only time I tried I couldn't find how short of removing the virus programming, so I never do it, but it might account for some peoples problems, different anti-virals+different OS+different CPUs make for a lot potential variations.
Nov 2, 2021 10:34:09 #
James Van Ells wrote:
You may have delete the program and download a different copy of the version you paid for. That worked for me for a couple of times, then the same process again.
Thanks for looking in. As it turns out, apparently the update stalled, locking up the program. A reboot of Windows (unintentional) actually fixed the issue and I was able to install the update.
Nov 2, 2021 10:35:52 #
JBRIII wrote:
Sometimes software tells you to turn off everything else including virus protection before installation. Only time I tried I couldn't find how short of removing the virus programming, so I never do it, but it might account for some peoples problems, different anti-virals+different OS+different CPUs make for a lot potential variations.
Usually Sharpen simply starts the download/install process automatically and runs until finished. I have no clue why it stalled this time. I'm just glad I got it working again!
Nov 2, 2021 12:31:59 #
I use Topaz AI freestanding. This way there is no chance of creating possible problems when using as a plug in.
WJH
WJH
Nov 2, 2021 16:39:23 #
AzPicLady wrote:
Thanks, RG. I tried that but didn't see where to "look for updates." I'll see if it's under "Help."
It is under help. When I open it as a plug-in and it says there are updates I usually just close the update screen and use the current version. Then I open up Topaz as standalone and install the update from the help menu.
Nov 2, 2021 20:11:54 #
SuperflyTNT wrote:
It is under help. When I open it as a plug-in and it says there are updates I usually just close the update screen and use the current version. Then I open up Topaz as standalone and install the update from the help menu.
As I stated, I did get it to open after a reboot. It's nerve-wracking when a program won't even open!!!!!
Nov 2, 2021 20:12:32 #
SuperflyTNT wrote:
It is under help. When I open it as a plug-in and it says there are updates I usually just close the update screen and use the current version. Then I open up Topaz as standalone and install the update from the help menu.
I found it when I actually got the program to open! And I found where to redo the plug-in to PS and LR.
Nov 2, 2021 20:12:56 #
williejoha wrote:
I use Topaz AI freestanding. This way there is no chance of creating possible problems when using as a plug in.
WJH
WJH
When it was stalled, it wouldn't open!
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.