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Nikon unfortunately uses UPS
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Jun 22, 2021 07:46:24   #
billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
 
appealnow wrote:
I ordered a refurbished D500 several weeks ago. I received an email that UPS would deliver it on a certain day and within a certain time frame. I waited around all day and the time frame kept changing until after 6 p.m. when I received an email stating that the delivery had been canceled. This was only a few days before my schedule departure out of town for two weeks. I could not be present at the first delivery but left the UPS form signed for UPS to leave the delivery. UPS failed to do so and then reported that three attempts had been made when only 2 had been attempted. I finally figured out how to ask UPS to deliver to my local UPS store. That was ignored and UPS returned the camera body to Nikon, which gave me a credit. I guess Nikon is not very interested in making a sale. Henceforth, if UPS is delivering I won't buy the item from the vendor. I hope somebody from Nikon USA reads this.
I ordered a refurbished D500 several weeks ago. I ... (show quote)


This is not Nikon's issue.

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Jun 22, 2021 07:49:15   #
Longshadow Loc: Audubon, PA, United States
 
appealnow wrote:
I haven't gone into a Whole Foods since Bezos bought it.

A little side-tracked are we?

Does Whole Foods use UPS to deliver the food?

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Jun 22, 2021 07:52:07   #
Longshadow Loc: Audubon, PA, United States
 
billnikon wrote:
This is not Nikon's issue.

Guilty by association.

Now if FedEx, USPS, and Amazon screw up, he won't be able to buy anything on-line.

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Jun 22, 2021 07:59:17   #
billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
 
Longshadow wrote:
Guilty by association.

Now if FedEx, USPS, and Amazon screw up, he won't be able to buy anything on-line.



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Jun 22, 2021 08:14:00   #
Archboo3 Loc: Central Florida
 
No problem with Nikon oe ups here. I just sent my D850 into Nikon for repairs after I dropped it. They sent it back ups an it arrived in the time frame quoted by ups. They my just need a new driver at ups.

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Jun 22, 2021 08:29:46   #
Bultaco Loc: Aiken, SC
 
Longshadow wrote:
Your choice. I never had a problem with UPS.
As a matter of fact, I prefer UPS over FedEx.
I'd never hang a company on one extenuating instance.
But, to each his own.



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Jun 22, 2021 10:06:05   #
wapiti Loc: round rock, texas
 
Longshadow wrote:
Your choice. I never had a problem with UPS.
As a matter of fact, I prefer UPS over FedEx.
I'd never hang a company on one extenuating instance.
But, to each his own.



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Jun 22, 2021 10:12:29   #
markngolf Loc: Bridgewater, NJ
 
Longshadow wrote:
Your choice. I never had a problem with UPS.
As a matter of fact, I prefer UPS over FedEx.
I'd never hang a company on one extenuating instance.
But, to each his own.


My experience too. I also agree.
Mark

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Jun 22, 2021 10:13:27   #
sippyjug104 Loc: Missouri
 
Ha...That's nothing compared to shipping large and expensive equipment. We would buy equipment from our local distributor who in turn would place the order with the manufacturer with instructions to ship it to the destination we requested. So far...so good.

The manufacturer hires a trucking firm who loads the equipment to be delivered to us. For some reason along the way the equipment gets damaged in transit, say strapped too tight crushing panels and other damage.

We call our distributor...who sold us the equipment...to tell them that the very expensive custom built equipment that we waited twelve weeks to get came to us damaged and our client is livid as well as us. Their response is, "Well you need to take that up with the transport company..!" After much yelling, cursing and screaming the distributor uses the out that it was shipped "F.O.B." which means that WE OWN IT when it leaves the manufacturer's dock and now the obligation is between us and some shipper we did not choose nor contract with.

From that time forward every purchase we made was specified as "F.O.B.- Jobsite Address" which means that THEY OWN it until its final destination. Of course when they refuse those terms we simply tell them, "I'm sure one of your competitors would love to have the commission on this large sale so perhaps you should rethink our request."

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Jun 22, 2021 10:16:10   #
jerryc41 Loc: Catskill Mts of NY
 
Too bad. UPS has been good for me, except they now come very late in the day - more light nighttime delivery.

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Jun 22, 2021 11:33:35   #
leftj Loc: Texas
 
appealnow wrote:
I ordered a refurbished D500 several weeks ago. I received an email that UPS would deliver it on a certain day and within a certain time frame. I waited around all day and the time frame kept changing until after 6 p.m. when I received an email stating that the delivery had been canceled. This was only a few days before my schedule departure out of town for two weeks. I could not be present at the first delivery but left the UPS form signed for UPS to leave the delivery. UPS failed to do so and then reported that three attempts had been made when only 2 had been attempted. I finally figured out how to ask UPS to deliver to my local UPS store. That was ignored and UPS returned the camera body to Nikon, which gave me a credit. I guess Nikon is not very interested in making a sale. Henceforth, if UPS is delivering I won't buy the item from the vendor. I hope somebody from Nikon USA reads this.
I ordered a refurbished D500 several weeks ago. I ... (show quote)


If you want Nikon to read it you should contact them direct.

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Jun 22, 2021 11:35:23   #
Fredrick Loc: Former NYC, now San Francisco Bay Area
 
appealnow wrote:
I haven't gone into a Whole Foods since Bezos bought it.


Isn’t that called “biting off your nose to spite your face?”
Amazon is fantastic, IMHO

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Jun 22, 2021 12:11:54   #
gessman Loc: Colorado
 
Delivery has become pretty shabby by everyone here lately, especially UPS. I get USPS notices by email and three times I've had a notice that a package was delivered to a locked box and I didnt get them. I think my postman is a thief and getting away with it. I complain, get refunds, and nothing happens. Just last week I had a package coming UPS and tracking showed it took four days to get from the airport to the UPS terminal and then delivery notices were postponed four times. I bought the item from Amazon, a partner merchant, and the day before it was finally delivered I got a notice from Amazon that the item was lost in shipping and I should file for a refund. I waited and it came the next day. It's not just the drivers. I live in a townhouse on a cul de sac where I can see who comes into our parking area and some days I see up to five and six each UPS, FedEx, and Amazon trucks pull in, stop at one or two of the ten houses a lot of days. It appears to me that all of them are suffering from mass disorganization and confusion. I dont see how any of them are turning a profit that aren't also selling the merchandise being delivered and charging an average monthly delivery charge. I look to hear any minute that none of them are. My nextdoor neighbors are professional consumers. I've seen three Amazon trucks stopped in front of their place at once and each one delivering only a small package or envelope. That can't consistantly be profitable. Something's gonna crash or "Prime" is going up. Say what you like, there's no way we're not going to pay for that lack of organization and incompetence. You buy a $10.00 item rom Amazon and even with a 100% markup there's little chance that it's profitable after being put on a plane and in a truck to get it to you the next day when you don't live close to a regional warehouse. It may be that it all balances out at present but it's certainly questionable for the long run. Right now Amazon has no competition but that'll change - always does, and Amazon will be locked into an inflexible paradigm and unable to respond and there'll be a new top dog. Amazon is in the process now of trying to get everyone to pick a delivery day each week to combat the helter skelter process they have going now but I dont see much change in my neighborhood.

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Jun 22, 2021 12:22:53   #
nicksr1125 Loc: Mesa, AZ
 
Bill_de wrote:
It isn't necessarily the company, just some individuals, possibly poor local management. I stopped buying from B&H after they switched their free shipping from UPS to FedEx. Where I live UPS service is far superior. Amazon delivery tops them all.

---


B&H orders are shipped UPS here in the Phoenix area.

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Jun 22, 2021 12:26:36   #
Real Nikon Lover Loc: Simi Valley, CA
 
appealnow wrote:
I ordered a refurbished D500 several weeks ago. I received an email that UPS would deliver it on a certain day and within a certain time frame. I waited around all day and the time frame kept changing until after 6 p.m. when I received an email stating that the delivery had been canceled. This was only a few days before my schedule departure out of town for two weeks. I could not be present at the first delivery but left the UPS form signed for UPS to leave the delivery. UPS failed to do so and then reported that three attempts had been made when only 2 had been attempted. I finally figured out how to ask UPS to deliver to my local UPS store. That was ignored and UPS returned the camera body to Nikon, which gave me a credit. I guess Nikon is not very interested in making a sale. Henceforth, if UPS is delivering I won't buy the item from the vendor. I hope somebody from Nikon USA reads this.
I ordered a refurbished D500 several weeks ago. I ... (show quote)


Never an issue here w/ "U-PUSS". Agree in comments about post Covid issues. Watching news and delivery demand up 400%! Plus, if my memory serves me, down Texas way they had a spate of bad weather that was delaying big rig transports (wind & rain). That was pisted on a header on the UPS delivery reference site.

On the other hand, I have had Fedex THROW my camera deliveries on the ground. Thank goodness they were bubble wrapped.

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