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Nikon unfortunately uses UPS
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Jun 21, 2021 21:37:22   #
appealnow Loc: Dallas, Texas
 
I ordered a refurbished D500 several weeks ago. I received an email that UPS would deliver it on a certain day and within a certain time frame. I waited around all day and the time frame kept changing until after 6 p.m. when I received an email stating that the delivery had been canceled. This was only a few days before my schedule departure out of town for two weeks. I could not be present at the first delivery but left the UPS form signed for UPS to leave the delivery. UPS failed to do so and then reported that three attempts had been made when only 2 had been attempted. I finally figured out how to ask UPS to deliver to my local UPS store. That was ignored and UPS returned the camera body to Nikon, which gave me a credit. I guess Nikon is not very interested in making a sale. Henceforth, if UPS is delivering I won't buy the item from the vendor. I hope somebody from Nikon USA reads this.

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Jun 21, 2021 21:44:41   #
Longshadow Loc: Audubon, PA, United States
 
Your choice. I never had a problem with UPS.
As a matter of fact, I prefer UPS over FedEx.
I'd never hang a company on one extenuating instance.
But, to each his own.

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Jun 21, 2021 21:46:57   #
CHG_CANON Loc: the Windy City
 
Alas, when you get involved with relatively small packages with contents valued in the $$$$, it's hard to get a delivery changed or left without a signature. Consider shipping to the UPS store (or FedEx if that applies) as the original destination rather than trying to change during the shipment. These are just 2021 facts of life that no amount of complaining can change. Consider Amazon and using their ship-to options if a Whole Foods is in your area.

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Jun 21, 2021 21:55:15   #
nicksr1125 Loc: Mesa, AZ
 
That's part of why I have everything delivered to the store where I work. Fedex, UPS, USPS, & Amazon never a problem.

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Jun 21, 2021 21:57:52   #
Quixdraw Loc: x
 
UPS is fabulous out here - the other good, ex the occasional fill in driver. We all know each other.

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Jun 21, 2021 22:09:52   #
appealnow Loc: Dallas, Texas
 
I haven't gone into a Whole Foods since Bezos bought it.

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Jun 21, 2021 22:23:14   #
IDguy Loc: Idaho
 
quixdraw wrote:
UPS is fabulous out here - the other good, ex the occasional fill in driver. We all know each other.


Here too.

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Jun 21, 2021 22:24:44   #
dennis2146 Loc: Eastern Idaho
 
appealnow wrote:
I ordered a refurbished D500 several weeks ago. I received an email that UPS would deliver it on a certain day and within a certain time frame. I waited around all day and the time frame kept changing until after 6 p.m. when I received an email stating that the delivery had been canceled. This was only a few days before my schedule departure out of town for two weeks. I could not be present at the first delivery but left the UPS form signed for UPS to leave the delivery. UPS failed to do so and then reported that three attempts had been made when only 2 had been attempted. I finally figured out how to ask UPS to deliver to my local UPS store. That was ignored and UPS returned the camera body to Nikon, which gave me a credit. I guess Nikon is not very interested in making a sale. Henceforth, if UPS is delivering I won't buy the item from the vendor. I hope somebody from Nikon USA reads this.
I ordered a refurbished D500 several weeks ago. I ... (show quote)


Why blame Nikon when apparently they gave the package to UPS to deliver. It seems UPS failed you, not Nikon.

Dennis

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Jun 21, 2021 22:29:15   #
Chadp Loc: Virginia Beach
 
So you ordered something you needed for a trip and it was supposed to arrive just a few days before your trip. And you did this during a time when every company is struggling to find workers in order to maintain their normal level of service. And now you are ranting because it didn’t all go as you planned. Interesting perspective you have on who is to blame. But I am confused on who you blame. Nikon for choosing UPS? Will you still order Nikon if they use USPS? Will you buy other products is they use UPS? Will you switch to Canon if Nikon refuses to switch carriers? And we all know non of this would have happened if you had ordered a mirrorless camera.

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Jun 22, 2021 01:44:51   #
Mac Loc: Pittsburgh, Philadelphia now Hernando Co. Fl.
 
appealnow wrote:
I ordered a refurbished D500 several weeks ago. I received an email that UPS would deliver it on a certain day and within a certain time frame. I waited around all day and the time frame kept changing until after 6 p.m. when I received an email stating that the delivery had been canceled. This was only a few days before my schedule departure out of town for two weeks. I could not be present at the first delivery but left the UPS form signed for UPS to leave the delivery. UPS failed to do so and then reported that three attempts had been made when only 2 had been attempted. I finally figured out how to ask UPS to deliver to my local UPS store. That was ignored and UPS returned the camera body to Nikon, which gave me a credit. I guess Nikon is not very interested in making a sale. Henceforth, if UPS is delivering I won't buy the item from the vendor. I hope somebody from Nikon USA reads this.
I ordered a refurbished D500 several weeks ago. I ... (show quote)


I don’t think there is any delivery service that hasn’t been complained here on UHH.

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Jun 22, 2021 05:31:21   #
DaveO Loc: Northeast CT
 
appealnow wrote:
I haven't gone into a Whole Foods since Bezos bought it.


Once the Lone Ranger shot six bad guys with one bullet....who cares.

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Jun 22, 2021 06:20:18   #
deanfl Loc: Georgia
 
appealnow wrote:
I ordered a refurbished D500 several weeks ago. I received an email that UPS would deliver it on a certain day and within a certain time frame. I waited around all day and the time frame kept changing until after 6 p.m. when I received an email stating that the delivery had been canceled. This was only a few days before my schedule departure out of town for two weeks. I could not be present at the first delivery but left the UPS form signed for UPS to leave the delivery. UPS failed to do so and then reported that three attempts had been made when only 2 had been attempted. I finally figured out how to ask UPS to deliver to my local UPS store. That was ignored and UPS returned the camera body to Nikon, which gave me a credit. I guess Nikon is not very interested in making a sale. Henceforth, if UPS is delivering I won't buy the item from the vendor. I hope somebody from Nikon USA reads this.
I ordered a refurbished D500 several weeks ago. I ... (show quote)


I would suggest renting a PO Box at a UPS store. Yes it cost money. However you will no longer have issues with having to watch for deliveries, porch pirates, or deliveries while you are on vacation.

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Jun 22, 2021 06:30:49   #
editorsteve
 
I also try to avoid UPS. Turns out its drivers can game the delivery tracking system.

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Jun 22, 2021 06:31:42   #
Bill_de Loc: US
 
appealnow wrote:
I ordered a refurbished D500 several weeks ago. I received an email that UPS would deliver it on a certain day and within a certain time frame. I waited around all day and the time frame kept changing until after 6 p.m. when I received an email stating that the delivery had been canceled. This was only a few days before my schedule departure out of town for two weeks. I could not be present at the first delivery but left the UPS form signed for UPS to leave the delivery. UPS failed to do so and then reported that three attempts had been made when only 2 had been attempted. I finally figured out how to ask UPS to deliver to my local UPS store. That was ignored and UPS returned the camera body to Nikon, which gave me a credit. I guess Nikon is not very interested in making a sale. Henceforth, if UPS is delivering I won't buy the item from the vendor. I hope somebody from Nikon USA reads this.
I ordered a refurbished D500 several weeks ago. I ... (show quote)


It isn't necessarily the company, just some individuals, possibly poor local management. I stopped buying from B&H after they switched their free shipping from UPS to FedEx. Where I live UPS service is far superior. Amazon delivery tops them all.

---

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Jun 22, 2021 07:10:35   #
traderjohn Loc: New York City
 
appealnow wrote:
I haven't gone into a Whole Foods since Bezos bought it.


Is that something like cutting your nose off to spite your face??

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