B&H shipping
Mar 1, 2021 13:45:24 #
jeffhacker wrote:
my order, which was "shipped" on 2/22, still shows to be in Newark on both B&H and the FedEx websites. So I will call B&H. Good advice!
I found your order and I asked a shipping dept manager to look into this situation.
Mar 1, 2021 13:53:02 #
henryp wrote:
I found your order and I asked a shipping dept manager to look into this situation.
Henry, same situation for my order - shipped on 2/22 and stuck in Newark since. Are you able to have somebody look into it for me, as well? I filled out an online request for information over the weekend. Thanks much!!
Mar 1, 2021 14:02:55 #
hwilsonphoto wrote:
Henry, same situation for my order - shipped on 2/22 and stuck in Newark since. Are you able to have somebody look into it for me, as well? I filled out an online request for information over the weekend. Thanks much!!
The shipping manager's reply to my query said significant weather-related issues within Fedex go back to 02/10. The majority of packages have been dealt with up to 2/17 and many more past that date have finally started to move. I know this is frustrating and for some, very inconvenient. I regret that it is and appreciate your patience.
Mar 1, 2021 15:06:45 #
the shipping manager's reply is nonsense. They - FedEx have just found the consuming business to have too little profit so they just make excuses. Their tracking site is horrible and never has any information other than where the package seems to be at the time. Amazon, USPS, and UPS all managed to deliver to me with not more than a couple of days delay during the storms...;-)
Mar 1, 2021 15:21:16 #
ernman111 wrote:
the shipping manager's reply is nonsense. They - FedEx have just found the consuming business to have too little profit so they just make excuses. Their tracking site is horrible and never has any information other than where the package seems to be at the time. Amazon, USPS, and UPS all managed to deliver to me with not more than a couple of days delay during the storms...;-)
It's personal and they are singling you out! I would blow up their Customer Service inbox with all of the posts in this thread to show them.
Mar 1, 2021 15:33:52 #
mwsilvers
Loc: Central New Jersey
ernman111 wrote:
the shipping manager's reply is nonsense. They - FedEx have just found the consuming business to have too little profit so they just make excuses. Their tracking site is horrible and never has any information other than where the package seems to be at the time. Amazon, USPS, and UPS all managed to deliver to me with not more than a couple of days delay during the storms...;-)
What you are suggesting is, of course, ridiculous. You are just angry and are making this stuff up. If you are going to trash a company do it based on actual facts, not emotion. My FedEx deliveries in New Jersey almost always arrive the day I expect them, and occasionally the following day. I can track where they are and when they are expected to arrive in just a few seconds. I do virtually all my shopping online and get multiple packages from UPS and FedEx every week. Both UPS and FedEx are extremely reliable. As far as Amazon PRIME, that a whole different level of support. Being in New Jersey and only minutes away from two major Amazon warehouses, I get my Prime deliveries in one to two days and more recently the same day as I order.
Mar 1, 2021 16:06:41 #
mwsilvers wrote:
What you are suggesting is, of course, ridiculous.... (show quote)
The reason you get your FedEx packages is because you are in New Jersey, that is where all the FedEx packages go to die. If you would take the time your would see the New Jersey death spiral.
Mar 1, 2021 16:13:28 #
mwsilvers
Loc: Central New Jersey
Capn_Dave wrote:
The reason you get your FedEx packages is because you are in New Jersey, that is where all the FedEx packages go to die. If you would take the time your would see the New Jersey death spiral.
I know plenty of people all over the country who don't have problems with FedEx. I know this because I ship to them.
Mar 1, 2021 16:14:30 #
Capn_Dave wrote:
The reason you get your FedEx packages is because you are in New Jersey, that is where all the FedEx packages go to die. If you would take the time your would see the New Jersey death spiral.
They show up to Florida just fine and on time.
Mar 1, 2021 17:29:29 #
of course, I am just making all of this up...;-); I am an idiot who hasn't a clue as to how shipping works...
Mar 1, 2021 20:10:39 #
Mar 1, 2021 20:50:22 #
Mar 1, 2021 21:55:26 #
mwsilvers
Loc: Central New Jersey
ernman111 wrote:
of course, I am just making all of this up...;-); I am an idiot who hasn't a clue as to how shipping works...
I don't think you are an idiot and certainly don't believe I implied that you were. But I completely disagree with the details of your criticism of FedEx which is based on your opinion, not fact.
Mar 1, 2021 22:13:07 #
I'm sorry I did not include the entire fact-based diatribe of email and screenshots to prove my case! I should have known better than to express my experiences. This will be my last ramble and I'll be unsubscribing from this site once I get the enter button! have a nice day
Mar 2, 2021 05:56:43 #
I ordered some developing B&W equipment to be delivered to Mexico City. They said the ETA (estimated time of arrival) would be 5 labor days and I got it exactly 5 days later. I’m sure that you will receive it pretty soon. Good luck.
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.