B&H shipping has gone done hill in some areas since they switched to FedEX. I ordered a chair from Walmart recently. It came FedEx 2 days late and torn to shreds. I returned it and ordered a similar chair from Amazon. It came on time in perfect condition ...UPS. The driver rang me door bell and asked if I wanted in the garage.
B&H is a great company, but I detest the way FedEx handles things, at least where I live.
I've had packages show up in less than desirable condition and/or late from USPS, UPS, and FedEx. Granted it's not often, but does that mean all three companies have gone to complete crap and should be torn to shreds? Or, and just follow me on this one, do some packages just have the unfortunate fate of not being handled properly for numerous reasons?
If it happens every time, I would call that an issue. But if it only happens once then there is no reason to get all salty about it.