When on air reporters interview people both the reporter and the person being interviewed both say thank you. i never hear, "you're welcome". I think it must be part of their training.
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I'd take "no problem" over "my pleasure" any day. I've heard "my pleasure at my local car dealership for years whenever I've said thank you. It's programmed. I'd rather have something genuine. "No problem," at lease is genuine.
luvmypets
Loc: Born & raised Texan living in Fayetteville NC
SteveR wrote:
I'd take "no problem" over "my pleasure" any day. I've heard "my pleasure at my local car dealership for years whenever I've said thank you. It's programmed. I'd rather have something genuine. "No problem," at lease is genuine.
A lot of stores program their employees with phrases and they are saying them because they have to and not because they mean it. I was rebellious and would not follow the program. I was chewed out on more than one occasion but more customers requested my help than those of other employees. I made sure my responses were genuine and different from the programed ones.
Dodie
To the OP - dang right! The bothers me every time I get that response. Maybe it’s my age.
Ron
For the last 20 years of my career, a Thank You prompted and response of "My Pleasure". Because that is how I felt about it. The customer enjoyed the response, too.
Flyerace wrote:
For the last 20 years of my career, a Thank You prompted and response of "My Pleasure". Because that is how I felt about it. The customer enjoyed the response, too.
I'm glad that you felt that way. When I first bought my car and heard that phrase it was fresh and nice. Now that I've heard it from every service person in the dealership for 13 years it seems rote. It's a company requirement. Now, a simple "your welcome" would be refreshing instead, a nice change of pace.
I fee the same way. I always say, your welcome. Some in the store here when I say thank you, they say of course or no problem. Must me the the new word.
Ava'sPapa wrote:
My wife was a waitress for 30+ years and she cringes when a waitress asks, "what can I get for you GUYS". The all-inclusive "guys" being the offender.
That is one I hate also, when or if my wife and I go out to eat, and the waiter or waitress asks,
how are you "guys", I'm like, okay where is the other guy?? I've been married to my wife long enough to know she is NOT a guy....lol
joecichjr
Loc: Chicago S. Suburbs, Illinois, USA
It bothers me. First of all, most of the time, the ones who say "no problem" are the ones who should be doing the thanking. I pay them the money. They say nothing. So I say "Thank you," kind of like a reminder. Instead of saying, "No, thank YOU!" they nearly all say "No problem" like it was a burden, but they were able to take time out of what they'd rather be doing and handle it...
Civility got kicked to the curb a long time ago. You could spend a half hour wasting time to educate the waiter or the clerk. After you leave the establishment, that person will forget every word you just said.
When I was a waiter in college, I had my co-workers teach me how to wait tables and approach customers. Looking back they were well trained and older than myself.
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