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USPS Complaint
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Aug 12, 2020 10:02:00   #
pendennis
 
The USPS continues to be caught in the vortex created by technological advances. The emails and ads you get on your PC used to come by envelope or flyer. Retailers, sellers, etc., have all weighed the value of communications, and the USPS just isn't competitive, nor as effective as they once were when they were the only game in town.

Not only is the advertising end hyper-competitive, but the usually reliable telephone, utility and bank business, is also shrinking. People get their utility bills and credit card statements electronically, and they remit those payments the same way. A shrinking commercial business has no substitute now, or in the future.

For packages, they used to own the parcel business, even competing with the old Railway Express. Then UPS, FEDEX, DHL, etc., came along; USPS had to compete, or lose out entirely. USPS couldn't just adapt to the private model, they had to compete with their own union rules, and an unsympathetic Federal government. As an example, I've bought a lot of camera equipment from Japanese sellers. While their post office is a model of efficiency, the same can't be said of the USPS, once the package arrives in the USA. However, neither is as competitive as FEDEX. Packages through FEDEX are received in 3-4 days.

The USPS problems are large, complex, and not likely to end favorably for them. The current W***n v***s crisis did them no favors.

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Aug 12, 2020 13:38:18   #
jerryc41 Loc: Catskill Mts of NY
 
PhotogHobbyist wrote:
I live in a small rural town of about 7,000 population. If I want to mail a birthday card to a friend across town, the card enters the post office three blocks from me and then gets sent to a large city in another state about two and a half hours drive from my town. Then after a day or so there it comes back to my town and gets processed for delivery the day after it arrives. It can take three or four days to go across town.

Sometimes it is cheaper and more efficient to get in my car and drive it over to the friend's house to deliver in person. No one ever said the government works logically or efficiently. Look at Congress.
I live in a small rural town of about 7,000 popula... (show quote)


Funny how that works. Our local mail stays in the local PO, but if I send something to the next town over, it goes either an hour north or an hour south to be sorted. I generally drive to the PO of the town where the receiver lives so it will arrive faster.

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Aug 12, 2020 17:00:21   #
Paul Diamond Loc: Atlanta, GA, USA
 
pendennis wrote:
The USPS continues to be caught in the vortex created by technological advances. The emails and ads you get on your PC used to come by envelope or flyer. Retailers, sellers, etc., have all weighed the value of communications, and the USPS just isn't competitive, nor as effective as they once were when they were the only game in town.

Not only is the advertising end hyper-competitive, but the usually reliable telephone, utility and bank business, is also shrinking. People get their utility bills and credit card statements electronically, and they remit those payments the same way. A shrinking commercial business has no substitute now, or in the future.

For packages, they used to own the parcel business, even competing with the old Railway Express. Then UPS, FEDEX, DHL, etc., came along; USPS had to compete, or lose out entirely. USPS couldn't just adapt to the private model, they had to compete with their own union rules, and an unsympathetic Federal government. As an example, I've bought a lot of camera equipment from Japanese sellers. While their post office is a model of efficiency, the same can't be said of the USPS, once the package arrives in the USA. However, neither is as competitive as FEDEX. Packages through FEDEX are received in 3-4 days.

The USPS problems are large, complex, and not likely to end favorably for them. The current W***n v***s crisis did them no favors.
The USPS continues to be caught in the vortex crea... (show quote)


I think it is each individual v**er telling our elected officials that everything they do must be for the "common good" of all American citizens, not special interests (and their campaign contributions).

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Aug 12, 2020 19:34:45   #
pendennis
 
Paul Diamond wrote:
I think it is each individual v**er telling our elected officials that everything they do must be for the "common good" of all American citizens, not special interests (and their campaign contributions).


Excellent point!

While the Post Office needs to be competitive, it's also one of those entities which can't be considered on price/cost alone. While I'm a firm believer that there is no "common good", I do live in "Realville", and the Post Office is a fact of life. If the USPS is viewed through a strict cost/benefit analysis, it would be gone yesterday. However, the USPS is a function which is historic, stated in its service motto ("Neither snow nor rain...").

If we didn't have the mail to complain about, something else would come along tomorrow.

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Aug 13, 2020 05:32:31   #
dpullum Loc: Tampa Florida
 
I recall my childhood when in WW2 we had perhaps 50 chickens. Those chickens were delivered by the mailman to our back porch... all peeping in a vented box. Sears and Robuck was the Amazon of its day and USPO was the Prime.

The role of the PO has been reduced, but it is still a necessary social service and with polls closing down and CV-19 v**e by mail is a necessity... I would h**e to hear that Jerry has died of CV-19 contracted by a long v****g line wait in an early snow in the moutains where he lives.

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Aug 13, 2020 06:30:50   #
DAN Phillips Loc: Graysville, GA
 
People please, please don't get me started on the USPS; they should be out of business! Period!!!

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Aug 13, 2020 07:24:44   #
Dannj
 
jaymatt wrote:
You get an email from the post office? You’re kidding, right?


Lol!
I have the same service...signed up to get an e-mail of what will be delivered each day.
But it is weird😊

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Aug 13, 2020 07:32:17   #
brobill Loc: Fort Worth, Texas ( Haslet)
 
I’ve used Informed Delivery for several years. When we moved two years ago we soon learned that it shows what we are supposed to receive on a given day. If an item doesn’t arrive on the day we get the notice, it is usually never seen. Last Saturday were to get five pieces of mail. We got zero. As of Wednesday we’ve not seen any of those pieces. I called the main p o and held for over 2 hours to file a complaint.

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Aug 13, 2020 07:58:40   #
whfowle Loc: Tampa first, now Albuquerque
 
If our governments: federal, state, and city would just live like a business that had to count every penny to stay afloat, we would see much less bloated operations and every decision pushed to the lowest management level. Big government is way too authoritarian, acts like nobody has enough sense to make their own decisions and cost us tax payers far too much for services that are at best mediocre. I've never seen a government that didn't think it had to control everything, writes way too many regulations and laws, and never finds a way to drop old and unnecessary regulations or programs. We, as citizens, need to start doing things ourselves instead of making government the source to solve all our needs. We will all be better off.

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Aug 13, 2020 08:09:54   #
Tom DePuy Loc: Waxhaw, N.C.
 
leftj wrote:
Yep, it's called informed delivery. I recently signed up for it. We'll see how consistently accurate it is.


I've had it for about a year now, and it has been pretty much spot on.

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Aug 13, 2020 08:44:58   #
bw79st Loc: New York City
 
jaymatt wrote:
You get an email from the post office? You’re kidding, right?


I get one too. So I know what political pleas are coming later in the day.

I forget where I signed up for it but it was somewhere online.

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Aug 13, 2020 08:47:14   #
redtooth
 
And you cannot fire them .

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Aug 13, 2020 08:49:06   #
annadonmac Loc: East Tennessee
 
Paul Diamond wrote:
I won't go into a listing of all the ills of the USPS without also giving praise and pointing to blame. Every country has a national postal service. Our USPS is caught between politicians who want to abolish it so private companies can take over this potentially lucrative business and the people who want delivery of their checks, medicine, etc. as well as packages in a timely fashion.

I use the USPS for my business. UPS leaves packages at the door, garage door or on the floor of an apartment building - no place for something valuable! Can't use them. FedEx earned a reputation for the speed and quality of service, but at a price. My customers are expecting 'free shipping'. I"m happy to compete in a "level playing field" where all the players have an equal chance. Some would call this "the American Dream" of, for example starting your small business and earning a living. I can't compete with deep discounts given to a walmart, amazon or overseas small sellers who can ship something for $0.99 selling price with "free shipping" (from China!!!). This must change! For the benefit of all Americans.

Everything is 'broken' now, or is actively being broken (without being political) - water pollution, air pollution, 5+ million C***d cases and rising, stealing from Medicare/Social Security trust fund to give some relief to the unemployed while also trying to eliminate healthcare coverage for pre-existing health conditions (like C****-**!!!). We need the USPS 'fixed'. They should not be giving our money to third party companies for printing postage labels at home or a small business. They should not give massive discounts for volume shippers while smaller American businesses must pay 'retail' prices for basic services. They deserve to either be supported by the Federal Government as a vital part of our country's infrastructure OR be set completely free from the government to run their business as a business without the congressional 'fiddling' with anything to do with the business of the USPS.

Until then, the USPS is slowing down, overtime is being eliminated, more things are getting 'lost' in the mail, the Delivery Signature service is being forgotten, workers are demoralized and retail customers and small businesses are paying for the large shippers and small international sellers.
I won't go into a listing of all the ills of the U... (show quote)



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Aug 13, 2020 08:53:56   #
Watash
 
jerryc41 wrote:
I don't generally complain about the post office because I usually get good service. I get a daily email telling me what I'll be receiving every day. Yesterday, they said I was getting a package which I was expecting. It never arrived. I went to the PO in the afternoon. "Nope! No package for you."

I just got the delivery notice for today, and the package isn't mentioned. When I checked the tracking number, it indicated that it was delivered to the PO yesterday morning, and it was ready for pickup. Pickup? It's supposed to be delivered. If it doesn't get delivered today, I'll go back to the PO and see if they have it.

I went through something like this about a year ago. The PO supposedly had the package, but they said they didn't. A couple of days later, it arrived.

On the plus side, if you are sending a package Priority Mail, you can pay and print the label at home - no waiting in line at the PO. Just drop it off. Yesterday, I had to wait while the guy in front of me mailed five packages.
I don't generally complain about the post office b... (show quote)


Mail-in v****g b****ts! What a great idea! Give them to the USPS! Wait, what did I just say?

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Aug 13, 2020 09:46:13   #
jiminnee
 
jerryc41 wrote:
I don't generally complain about the post office because I usually get good service. I get a daily email telling me what I'll be receiving every day. Yesterday, they said I was getting a package which I was expecting. It never arrived. I went to the PO in the afternoon. "Nope! No package for you."

I just got the delivery notice for today, and the package isn't mentioned. When I checked the tracking number, it indicated that it was delivered to the PO yesterday morning, and it was ready for pickup. Pickup? It's supposed to be delivered. If it doesn't get delivered today, I'll go back to the PO and see if they have it.

I went through something like this about a year ago. The PO supposedly had the package, but they said they didn't. A couple of days later, it arrived.

On the plus side, if you are sending a package Priority Mail, you can pay and print the label at home - no waiting in line at the PO. Just drop it off. Yesterday, I had to wait while the guy in front of me mailed five packages.
I don't generally complain about the post office b... (show quote)


Some years ago, I got a notice that a package was at the P.O. for my father who had recently passed away. I had no idea what it was, but thought I'd pick it up. When I got there, nobody could find it, but I was told that someone would be in the next day who knew where it was. This went on for a couple days without anyone producing anything but various excuses. Finally after going in one more time, I was told that nobody had picked it up so it was sent back to the original sender. Never found out anymore about it.

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