Ugly Hedgehog - Photography Forum
Home Active Topics Newest Pictures Search Login Register
Main Photography Discussion
Cracked window
Page <<first <prev 3 of 3
Dec 14, 2019 18:52:14   #
Imagemine Loc: St. Louis USA
 
with all due respects , how much did you pay for the lens & do you use this a lot , these are things to think about to at the worst case scenario, I would suggest you get in touch with them at any rate because it is still money spent then decide to use them again depending on how they satisfy you ! good luck one more thing let them know you are dissatisfied

Reply
Dec 14, 2019 19:17:03   #
aellman Loc: Boston MA
 
boomer826 wrote:
Yesterday I received a used lens from MPB. It is an AF-S VR 70 to 300 G IF ED. Fed X brought the package, and the box was damaged a little bit in one corner and the tape on the bottom of the box had come half way off. This was allowing some of the contents to hang out of the box. The Fed X driver actually pointed this out to me. He also noted that box was damaged, in his delivery notes. When I opened the box with the lens in it and took it out, I saw that the clear window over the distance scale was cracked. The crack ran all the way across the window, length wise. This was a lens that was listed as like new, no damage. My question is this, how big a deal is it. I am worried about the window falling off at some point. I am worried that it might allow moisture to get into lens. What do all you Hoggers think , is it a big deal or not ? Your comments would be greatly appreciated.
Yesterday I received a used lens from MPB. It is a... (show quote)


In situations like this, where the problem was clearly caused by the shipper, I would start by calling FedEx.
They must have a claims department. 1-800-gofedex.

Reply
Dec 15, 2019 02:37:23   #
tinwhistle
 
I was in the transportation business for almost 30 years. The accepting party ALWAYS reports damaged goods to the transporter first. Repeat: receiving ALWAYS reports to the transporting company first. You are already behind the 8 ball on this, however the fact that you have pictures may help in your claim.

Reply
Page <<first <prev 3 of 3
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.
Main Photography Discussion
UglyHedgehog.com - Forum
Copyright 2011-2024 Ugly Hedgehog, Inc.