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photoshop problem
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Nov 13, 2019 11:02:08   #
Bob Mevis Loc: Plymouth, Indiana
 
big-guy wrote:
Per chance are you trying to open the file with PS???


No.

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Nov 13, 2019 11:04:20   #
Bob Mevis Loc: Plymouth, Indiana
 
Gene51 wrote:
Not sure why you need to run the dng converter if you are using PS CC. That should have the latest and greatest version of everything. On the other hand you state that you might just bite the bullet and subscribe.

You wouldn't be asking for help with a pirated copy of PS, now would you?


No. It's legitimate.

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Nov 13, 2019 13:01:14   #
artBob Loc: Near Chicago
 
I hope this gets solved for you.I can't help, using a Mac and never having a similar problem. I suggest in the future you state the problem in the topic.

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Nov 13, 2019 13:38:41   #
one_eyed_pete Loc: Colonie NY
 
Bob Mevis wrote:
I downloaded adobe dng converter and windows 10 says it cant open the exe. file. I'm using ps cc. any ideas?


I don't have a clear answer because I'm confused about what you have and the detailed steps you've tried. My understanding is PS CC (creative cloud) is only available (other than trial) if you're subscribed. You said you're using PS CC but your not subscribed? If you're using an old PS stand alone (what version) it may not have current conversion codes which may necessitate installing adobe dng converter. What version of DNG converter did you download from Adobe, the latest Win version I saw today is v. 11.4. I assume you saved the download somewhere but when you navigated to it you couldn't run the ".exe" install file by double clicking or rt clicking on it.

I can only think of a couple reasons for your problem.
1) The file you downloaded was corrupted
2) PS CC may be halting installation if you're not subscribed

You could post a question fully detailing your problem on the Adobe help forum or ask Adobe Chat for help.

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Nov 14, 2019 10:39:16   #
Bob Mevis Loc: Plymouth, Indiana
 
Thank you to all.

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