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Nikon profits down even more than Canon
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Aug 9, 2019 21:16:43   #
Bill_de Loc: US
 
billnikon wrote:
The company makes a lot of money from medical equipment. LOTS.


Sources?

Nikon never seems to agree with you.

https://www.nikon.com/about/ir/ir_library/result/pdf/2020/20first_1_e.pdf

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Sep 11, 2019 17:57:34   #
wetreed
 
I think we can all agree that Nikon is a very good company that offers exceptional customer service.

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Sep 11, 2019 17:59:29   #
rehess Loc: South Bend, Indiana, USA
 
wetreed wrote:
I think we can all agree that Nikon is a very good company that offers exceptional customer service.

I know nothing about their customer service - so not everyone agrees anything about Nikon.

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Sep 11, 2019 21:07:12   #
billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
 
rehess wrote:
I know nothing about their customer service - so not everyone agrees anything about Nikon.

Really. Well, I do know something about Nikon's customer service. I have been using it for over 45 years. And I am glad to report to you that they have never let ME down.
Time and time again, when I have called them with a legitimate concern, they were there to help and support me.
I even get free shipping from them if it's not done right the first time.
I am sure Canon and Sony users have had similar stories.
Companies that do not offer good customer support do not last long.

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Sep 11, 2019 22:12:33   #
wetreed
 
rehess wrote:
I know nothing about their customer service - so not everyone agrees anything about Nikon.


You really don’t need to know anything about Nikon customer service. I know enough for both of us.

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Sep 11, 2019 22:25:53   #
Bill_de Loc: US
 
rehess wrote:
I know nothing about their customer service - so not everyone agrees anything about Nikon.


You must agree that they never let you down.

Over 20+ years using Nikon I sent 4 items in for repair.

35-70 F/2.8 repaired for $400 and still going strong.

28-70 F/2.8 repaired for $400 and died a few weeks after warranty ended ... Nikon said too bad.

A battery grip for D7200 under warranty was lost for a while, but eventually they found and fixed it.

800mm F/5.6 returned to me twice, not repaired. Third time they said Melville couldn't actually work on it, so they sent it to Nikon Labs in Japan. It came back repaired but I then had to do an AF fine tune. Before the repair it was perfect. After being without it for six months I wasn't about to send it back again.

Realistically, over 20 years and over 20 lenses it's not too bad.
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Sep 11, 2019 22:27:10   #
rehess Loc: South Bend, Indiana, USA
 
wetreed wrote:
You really don’t need to know anything about Nikon customer service. I know enough for both of us.

But “we can all agree” only if we all know.

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Sep 11, 2019 22:35:46   #
wetreed
 
rehess wrote:
But “we can all agree” only if we all know.


I stand by my statement. I do THINK We can all agree, but you don’t have agree with that.

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Sep 11, 2019 22:39:34   #
rehess Loc: South Bend, Indiana, USA
 
wetreed wrote:
I stand by my statement. I do THINK We can all agree, but you don’t have agree with that.
By definition we do not all agree if I do not agree - and I’m guessing a lot of Canon and Sony users don’t agree also.

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Sep 11, 2019 22:44:46   #
wetreed
 
rehess wrote:
By definition we do not all agree if I do not agree - and I’m guessing a lot of Canon and Sony users don’t agree also.


But I still THINK we can all agree. Maybe we don’t, but we could.

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Sep 11, 2019 22:48:05   #
rehess Loc: South Bend, Indiana, USA
 
wetreed wrote:
But I still THINK we can all agree. Maybe we don’t, but we could.

We could all agree on lots of things, such as superiority of Canon or Sony ...... but we don’t.

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Sep 12, 2019 07:57:20   #
YNY Loc: Youngstown NY (Western New York)
 
Nikon is not exclusively cameras and lenses. We forget it also makes many imaging and other products for health, medicine, research and industry. A list can be found here at the following link. I was surprised at some of the products.
https://www.nikon.com/products/
I imagine Canon also has other product lines besides cameras, lenses and printers.
YNY.

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Sep 12, 2019 08:06:00   #
wetreed
 
rehess wrote:
We could all agree on lots of things, such as superiority of Canon or Sony ...... but we don’t.


So you admit we can all agree that Nikon I really good company. Thank you.

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Sep 12, 2019 09:28:11   #
rehess Loc: South Bend, Indiana, USA
 
wetreed wrote:
So you admit we can all agree that Nikon I really good company. Thank you.

and I hope we can all also agree that Canon and Sony are equally really good.

There are reasons Nikon does not dominate the photographic world.

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