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Topaz DeNoise AI - Another Complaint
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May 16, 2019 07:48:35   #
greigfla
 
I've also seen unprocessed or oddly processed "chunks" of my photos with that program. I've never seen that with any other photo software of any kind, including the various Topaz programs I already own. I uninstalled my trial and will wait until they figure it out before I return to give it another try.

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May 16, 2019 07:51:00   #
bbrown5154 Loc: Baltimore, MD
 
rcarol wrote:
I had previously posted that I was disappointed at the speed, or lack of speed, with which Topaz DeNoise AI processed images. Many of you agreed and some of you disagreed and suggested that I needed better hardware. I couldn't agree more that I need better hardware if I expect this program to process an image within a reasonable amount of time. And I would consider upgrading my hardware if other programs were running unacceptably slow, but they are not. Furthermore, I seem to have run into another issue. It seems that upon close examination, Topaz DeNoise AI is not processing the image the same across the entire file. In a nutshell, it is missing spots without much rhyme nor reason. I have posted a portion of an image to demonstrate the effect. You most likely will need to download the image to see the end result. The area that is most affected is around the printer buttons and the area to the right of the printer buttons.
I had previously posted that I was disappointed at... (show quote)


I'm using it as a plug in in Photoshop on both my Imac and laptop.
I've been very impressed with the results and have had nothing like you posted.
While the speed on my macbook isn't great I don't find it to be horrible and I have no problem with it all
on my Imac, but I also am running 24 gigs of ram.
Good luck

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May 16, 2019 09:46:17   #
NCMtnMan Loc: N. Fork New River, Ashe Co., NC
 
rcarol wrote:
I had previously posted that I was disappointed at the speed, or lack of speed, with which Topaz DeNoise AI processed images. Many of you agreed and some of you disagreed and suggested that I needed better hardware. I couldn't agree more that I need better hardware if I expect this program to process an image within a reasonable amount of time. And I would consider upgrading my hardware if other programs were running unacceptably slow, but they are not. Furthermore, I seem to have run into another issue. It seems that upon close examination, Topaz DeNoise AI is not processing the image the same across the entire file. In a nutshell, it is missing spots without much rhyme nor reason. I have posted a portion of an image to demonstrate the effect. You most likely will need to download the image to see the end result. The area that is most affected is around the printer buttons and the area to the right of the printer buttons.
I had previously posted that I was disappointed at... (show quote)


What are the specs on your system? Processor, system memory, graphics adapter chipset and memory and hard drive type and size? 30 years in pc business and just trying to help with your issues.

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May 16, 2019 10:04:00   #
camerapapi Loc: Miami, Fl.
 
In my computer DeNoise AI is slow and I have a new Lenovo computer that in my opinion is powerful enough. I presented my complaints to Topaz. Do I need a new graphic card? Perhaps but the card I have seems to be very good for everything else.
DeNoise AI seems to be an excellent software and I am sure Topaz is working on the few issues users are reporting. Understand that they recommend to do noise reduction with RAW data or a JPEG file PRIOR to any manipulation of the image. In your case it is very possible that you sharpened the image prior to using DeNoise in which case you will see artifacts like those you see in your image.
May I suggest that you send Topaz this image and mention to them what you did and that is particularly important if you did some editing prior to using DeNoise.

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May 16, 2019 10:29:12   #
bleirer
 
I've been reading this site, neat image is what he recommends. https://www.cambridgeincolour.com/tutorials/image-averaging-noise.htm

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May 16, 2019 10:37:38   #
NCMtnMan Loc: N. Fork New River, Ashe Co., NC
 
camerapapi wrote:
In my computer DeNoise AI is slow and I have a new Lenovo computer that in my opinion is powerful enough. I presented my complaints to Topaz. Do I need a new graphic card? Perhaps but the card I have seems to be very good for everything else.
DeNoise AI seems to be an excellent software and I am sure Topaz is working on the few issues users are reporting. Understand that they recommend to do noise reduction with RAW data or a JPEG file PRIOR to any manipulation of the image. In your case it is very possible that you sharpened the image prior to using DeNoise in which case you will see artifacts like those you see in your image.
May I suggest that you send Topaz this image and mention to them what you did and that is particularly important if you did some editing prior to using DeNoise.
In my computer DeNoise AI is slow and I have a new... (show quote)


How do your system specs compare to the recommended specs on the Topaz website? Just curious since I have been asked by some others about what will work well.

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May 16, 2019 11:03:37   #
RRS Loc: Not sure
 
rcarol wrote:
I had previously posted that I was disappointed at the speed, or lack of speed, with which Topaz DeNoise AI processed images. Many of you agreed and some of you disagreed and suggested that I needed better hardware. I couldn't agree more that I need better hardware if I expect this program to process an image within a reasonable amount of time. And I would consider upgrading my hardware if other programs were running unacceptably slow, but they are not. Furthermore, I seem to have run into another issue. It seems that upon close examination, Topaz DeNoise AI is not processing the image the same across the entire file. In a nutshell, it is missing spots without much rhyme nor reason. I have posted a portion of an image to demonstrate the effect. You most likely will need to download the image to see the end result. The area that is most affected is around the printer buttons and the area to the right of the printer buttons.
I had previously posted that I was disappointed at... (show quote)


Could you also post the original without any PP. I'd like to see if there is a major difference in that shadow area. I have both Topaz 6 and AI, and wonder if 6 could be run on top of AI to clean up that extra noise. I know that it would not be time saving but if you had a file that you really wanted to save it might be worth it. Did you have to buy AI or was it a free upgrade?

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May 16, 2019 11:51:29   #
rcarol
 
camerapapi wrote:
In my computer DeNoise AI is slow and I have a new Lenovo computer that in my opinion is powerful enough. I presented my complaints to Topaz. Do I need a new graphic card? Perhaps but the card I have seems to be very good for everything else.
DeNoise AI seems to be an excellent software and I am sure Topaz is working on the few issues users are reporting. Understand that they recommend to do noise reduction with RAW data or a JPEG file PRIOR to any manipulation of the image. In your case it is very possible that you sharpened the image prior to using DeNoise in which case you will see artifacts like those you see in your image.
May I suggest that you send Topaz this image and mention to them what you did and that is particularly important if you did some editing prior to using DeNoise.
In my computer DeNoise AI is slow and I have a new... (show quote)


as I've stated in a previous post, I ran DeNoise AI the first thing after opening the file in Photoshop, No other manipulation was performed on the file prior to running DeNoise AI.

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May 16, 2019 12:01:23   #
rcarol
 
RRS wrote:
Could you also post the original without any PP. I'd like to see if there is a major difference in that shadow area. I have both Topaz 6 and AI, and wonder if 6 could be run on top of AI to clean up that extra noise. I know that it would not be time saving but if you had a file that you really wanted to save it might be worth it. Did you have to buy AI or was it a free upgrade?


Sorry, the original file is long gone. It was taken solely for illustration and deleted once it served its purpose.

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May 16, 2019 13:33:43   #
Curmudgeon Loc: SE Arizona
 
rjaywallace wrote:
Again, if you don’t find the software satisfactory, you are not compelled to use it. Contact the vendor you purchased it from and make arrangements to return it.



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May 16, 2019 13:54:30   #
drsdayton Loc: Dayton, Ohio
 
I've been trying to use it. It's not clear to me how you gauge where to put the sliders without more feedback up front. Am I missing something?

Thx,

Doug

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May 16, 2019 14:07:51   #
bleirer
 
drsdayton wrote:
I've been trying to use it. It's not clear to me how you gauge where to put the sliders without more feedback up front. Am I missing something?

Thx,

Doug


I don't know for Topaz, but on Neat Image the is a calibration target provided. You aim the camera at the target on your monitor or printed out, defocused, set the camera to the ISO and conditions you are targeting, shoot and save then open the image to save a profile for those conditions. I'm thinking Topaz must have something similar?

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May 16, 2019 14:38:03   #
rcarol
 
Curmudgeon wrote:


I thought the purpose of this forum was to share information which is what I'm trying to do. Perhaps I've been mistaken. It may be that this forum provides some of you with an opportunity to vent. Telling me that I'm not compelled to use a piece of software is counterproductive and contributes nothing and frankly, all you are doing is eating up bandwidth that could be better used by somebody else. I realize that the choice to use or not use a piece of software is mine and mine alone and don't need to be reminded of my choices.

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May 16, 2019 14:58:47   #
Curmudgeon Loc: SE Arizona
 
rcarol wrote:
I thought the purpose of this forum was to share information which is what I'm trying to do. Perhaps I've been mistaken. It may be that this forum provides some of you with an opportunity to vent. Telling me that I'm not compelled to use a piece of software is counterproductive and contributes nothing and frankly, all you are doing is eating up bandwidth that could be better used by somebody else. I realize that the choice to use or not use a piece of software is mine and mine alone and don't need to be reminded of my choices.
I thought the purpose of this forum was to share i... (show quote)


You are quite right and I apologize for my thoughtless comment it was uncalled for and I will try not to let it happen again.

I use Sharpen AI and DeNoise AI. I got Sharpen AI a couple of days after it's release. It was incredibly slow but it had two things I needed, it showed previews and it did many of the sharpening things I couldn't and still can't do. I bought DeNoise AI because I was so happy with Sharpen and have been disappointed with it from the start. It does what it is advertised to do but slowly and inconveniently without a preview option. I use it only occasionally on really bad pictures. I move the sliders all the way to the right, click reply and go refill my coffee cup. The only good comment I have about it right now is that it is faster, although less useful that Sharpen AI

Jack

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May 16, 2019 15:02:09   #
bwana Loc: Bergen, Alberta, Canada
 
rcarol wrote:
I had previously posted that I was disappointed at the speed, or lack of speed, with which Topaz DeNoise AI processed images. Many of you agreed and some of you disagreed and suggested that I needed better hardware. I couldn't agree more that I need better hardware if I expect this program to process an image within a reasonable amount of time. And I would consider upgrading my hardware if other programs were running unacceptably slow, but they are not. Furthermore, I seem to have run into another issue. It seems that upon close examination, Topaz DeNoise AI is not processing the image the same across the entire file. In a nutshell, it is missing spots without much rhyme nor reason. I have posted a portion of an image to demonstrate the effect. You most likely will need to download the image to see the end result. The area that is most affected is around the printer buttons and the area to the right of the printer buttons.
I had previously posted that I was disappointed at... (show quote)

Downloaded it, installed it, tried it, deleted it! Not of much real world value...

bwa

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