I have two computers backed up on external hard drives - both are done manually. I keep an old Seagate in my office, and back up tax files, photos, LR catalog, etc. every week or two, overwriting the old files. I intend to keep the new 4TB Easy Store with me, in my briefcase, which never really leaves my side. I also have significant files backed up on my office desktop and in the cloud. We keep RAW files on our original SD cards or back up onto thumb drives. A third external drive resides at home, in a fireproof safe with a two hour burn time rating.

Since I switched to Win10, I don't really have the system restore capabilities I used to enjoy in Windows 7. More than once, I was able to go back to a restore point to remove unwanted changes, bloatware, or viruses. I need to figure out how to do this in Windows 10, but it is not very intuitive. At this point I have three fairly large capacity external hard drives, so I should be able to create backup points easily. Any would advice or online tutorials would be helpful - Microsoft keeps sending me to Windows 7 backup and restore screens.

Andy

Asus with Windows 10 and Core 17 processor, purchased in September. Fast machine with lots of RAM and extra graphics capacity. It's a great computer. The hardware functions just fine - it's just the WD backup software that won't install. I purchased a 4 TB "My Passport" this summer, used, and it had a virus infection. Wiped it, and it also works fine, but will not install functional software. I use it as a manual backup.

I've come to the conclusion the WD software sucks, although their hardware is decent and reasonably priced.

Andy

I use a number of external HD products and what I always do is to remove the software entirely and use them solely as an external drive attached to USB. I never like any of the so called backup software that came with those type of products. I never really doing a backup. I save all my files in many copies and among many drives. I have the original software on DVD, CD, memory stick etc.. If I have problem and need a restore I simply reinstall the OS fresh, reinstall all my software and copy all the files back to where they belong.

So maybe I should just give up on WD products, but the 4 TB Easy Store available at Best Buy is so small and was such a bargain that I couldn't resist.

Brand new, out of the box, and my computer won't install the WD Backup Software. I've tried the download link from the WD Discovery file that came on the drive, I've tried the offline downloader that also came with the drive, and I've tried downloading from the support website. I turned off my anti-virus program as they recommended and have checked to make sure that the WD Backup Helper program is active.

Each time I try to run the software, it pauses when I get to the "Where do you want to back up to?" screen, WD Backup cannot see the Easy Store drive, even though it shows up fine in Win 10 file explorer and, in fact, the Backup software is being installed FROM the drive itself. Furthermore, I can't uninstall the WD Backup program because it doesn't show up as an installed program in the control panel. There are a number of threads on the WD support and community websites that show others have experienced the same problem, but none of the suggested answers I've tried has worked.

I created a support request at WD but haven't heard anything back in three days now. I was hoping to have it set up and running by the end of the long weekend.

Maybe it's me, but I've followed all of the steps, it's a current model drive, and I'm running Win 10 on a new computer.

Anyone have any ideas or do I just have to wait for another call from Mumbai?

Andy