Legal Canon Registration? I just purchased and received a new Canon 77d from Amazon Prime at the Canon-authorized sale price. It arrived in perfect condition in perfect packing and...

loosecanon Loc: Central Texas

I just purchased and received a new Canon 77d from Amazon Prime at the Canon-authorized sale price. It arrived in perfect condition in perfect packing and works perfectly. However, there was no USA/Canada warrantee registration card included for filling out. (See Ken Rockwell's caution about this issue.) There is an enclosed color single-page thing saying that if I go online to register the camera, I'll get a special offer to include free accidental damage coverage, but there still isn't anything showing that my serial number matches a serial number on a warrantee card. Should I be concerned? If so, should I just return the camera and purchase it from B&W? I had always thought Amazon was one of the select trusted vendors.

PHRubin Loc: Nashville TN USA

I would contact Amazon.

rmalarz Loc: Tempe, Arizona

I'd contact Canon for starters. Then you have an official word on the status and possibility of getting a warranty. Then, contact the seller and express your concerns and Canon's reply. If you don't get satisfaction for these steps, contact Amazon and provide them the narrative to date. After that, take the appropriate action you wish.
--Bob

loosecanon wrote:

I just purchased and received a new Canon 77d from... (show quote)

BebuLamar

While Amazon itself I would consider as a trusted vendor but they sell stuff from many others and many are not trusted. For a camera I would either buy local (my first choice) or some camera vendors like B&H or Adorama. I don't like to buy camera from a vendor that sell everything.

loosecanon Loc: Central Texas

A hearty thank you and apology to all who have or might later reply to my concern. I just dug out the entire box and discovered that somehow the warranty card had apparently slipped down into the side of the packing material inside the box. The serial number is stamped on it, and it matches the camera--so, no concerns. Sorry for the premature post. All is well in Whoville.

rmalarz Loc: Tempe, Arizona

I'm glad to see this looks like a legit deal for you. I wish you many happy days of photographing with it.
--Bob

loosecanon wrote:

A hearty thank you and apology to all who have or might later reply to my concern. I just dug out the entire box and discovered that somehow the warranty card had apparently slipped down into the side of the packing material inside the box. The serial number is stamped on it, and it matches the camera--so, no concerns. Sorry for the premature post. All is well in Whoville.

Peterff Loc: O'er The Hills and Far Away, in Themyscira.

loosecanon wrote:

A hearty thank you and apology to all who have or might later reply to my concern. I just dug out the entire box and discovered that somehow the warranty card had apparently slipped down into the side of the packing material inside the box. The serial number is stamped on it, and it matches the camera--so, no concerns. Sorry for the premature post. All is well in Whoville.

Congrats. Amazon is normally a trusted vendor, as are the majority of companies that use Amazon as a selling channel. Amazon takes quite a lot of care to keep customer satisfaction high and to weed out any suspect vendors. Enjoy the insurance!

Bill_de Loc: US

Glad to here it.

--

loosecanon Loc: Central Texas

Thanks, Bob. Not yet sure where it will fit into my arsenal, but I wanted a smaller, lightweight-but-controllable travel camera. Now onward to the right lens.

loosecanon Loc: Central Texas

I meant "Bill." Senility.

loosecanon Loc: Central Texas

No, it was Bob. Sorry Bob.

Peterff Loc: O'er The Hills and Far Away, in Themyscira.

loosecanon wrote:

Thanks, Bob. Not yet sure where it will fit into my arsenal, but I wanted a smaller, lightweight-but-controllable travel camera. Now onward to the right lens.

If you're looking for a decent 'walk around' lens the EF-S 18-135 USM (or the STM) is versatile, light weight and optically quite good.

tdekany Loc: Oregon

BebuLamar wrote:

I don't like to buy camera from a vendor that sell everything.

What is the difference?

loosecanon Loc: Central Texas

Thanks. I have and like that lens. I also had the 15 85 lens, and it seemed sharper. The bigger issue for me then is which one for a European trip.

rmalarz Loc: Tempe, Arizona

If you use the Quote Reply selection, that will include the comment made by the person to whom you are replying. Such as below.
--Bob

loosecanon wrote:

No, it was Bob. Sorry Bob.