Brent Rowlett wrote:
Like I said, don't sweat the small stuff. Make a friend, get her on your mailing list, show her what you can do, and someday a family portrait opportunity will arise to make some real money. People are cheap, but they can be won over. I always say, if the photo was worth $15, she would have paid you. But by doing her a favor, one gets good word of mouth publicity to build future opportunity. You can choose to do business at the $15 level...others look at the big picture.
I doubt that giving her the picture for free is really going to "make a friend" because she won't view it as a favor. She will see it as getting what she was entitled to. And forget about getting any favorable word of mouth from such a gift. She's far more likely to spread the story to everyone that she had to fight to get what she deserved, and urge them to do the same.