Nikon D500 service where to take it or send it
Nov 5, 2017 11:14:12 #
jccash wrote:
Thank you and i'll keep you all in the loop. But do I feel dumb. I know a guy on a trip to Central America. His camera dropped and landed on the only rock in the area.... As Forest Gump says: "chit happens"
If you’re dumb, so am I. You are not alone! Lol
Nov 5, 2017 12:11:34 #
For that type of repair, only Nikon in LA or NY.
I have used them, great experience!
Good luck!
I have used them, great experience!
Good luck!
Nov 5, 2017 12:39:30 #
Without any hesitation, I would send it to Nikon. Sorry for your loss, and Best of Luck!
Nov 5, 2017 12:54:55 #
JeffDavidson wrote:
For that type of repair, only Nikon in LA or NY.
I have used them, great experience!
Good luck!
I have used them, great experience!
Good luck!
But since they outsource to their authorized repair centers ...
When you put the information in on the site they will give you repair centers for the item. If it can only be repaired by Nikon it will be noted. I sent one lens in a few years ago and requested in house repair. It was not repaired in house. It was a place authorized for most of the major brands. I only found out by the UPS tracking number where it was picked up. Nikon did not even acknowledge my request.
Hopefully when they start concentrating on their higher grade equipment they will not be bogged down with so many repairs and will be able to do a higher percentage in house. Concentrating on the higher end is supposed to be part of the restructuring plan.
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Nov 5, 2017 14:35:33 #
I have used Kurt's several times and have refereed them to many. Great people;
http://kurtscamerarepair.com/camera-repair.html
http://kurtscamerarepair.com/camera-repair.html
Nov 5, 2017 16:07:56 #
mas24
Loc: Southern CA
jccash wrote:
Hello, br br Feeling like a jerk today. I was at... (show quote)
I know you must have been sick having seen your camera and lens drop from the wind. And a D500 and a 200-500mm lens are not cheap equipment either. Sending it to an authorized Nikon Repair facility should be OK. Since Nikon no longer sends spare parts to none other than an authorized Nikon Repair facility. I hope your repair won't break the bank. Good luck.
Nov 5, 2017 17:20:45 #
I had a Nikon N90 with Sigma 18-200mm zoom lens mounted on a travel tripod blow off a cliff top location at Harper's Ferry VA so I feel your pain. You at least recovered your equipment I could just watch bounce it way down the cliff face until it was out of site. Totally gone, the Rangers were no help. Fortunately my home owner's policy rider for camera equipment covered it.
Nov 5, 2017 17:21:58 #
SandyR
Loc: Brookings, OR / Sedona, AZ
Hi - sure sorry about your mishap!
I have used this place for years, and find them less expensive than Nikon. They work on all cameras, and will examine the camera/lens and give you a price before working on it. I don't remember if they charge to examine it - $50 or so, possibly.
http://www.camrepair.com/ - Precision Camera Repair, Sacramento
Also, if by any chance they cannot repair the lens, a friend in my local camera club is selling his 1-month-old Nikon 200-500 that he bought for ONE week-long trip.
Let me know. I'm sure he will take mercy on you and give you a good price.
Sandy R
moonshadow.sandy@yahoo.com
I have used this place for years, and find them less expensive than Nikon. They work on all cameras, and will examine the camera/lens and give you a price before working on it. I don't remember if they charge to examine it - $50 or so, possibly.
http://www.camrepair.com/ - Precision Camera Repair, Sacramento
Also, if by any chance they cannot repair the lens, a friend in my local camera club is selling his 1-month-old Nikon 200-500 that he bought for ONE week-long trip.
Let me know. I'm sure he will take mercy on you and give you a good price.
Sandy R
moonshadow.sandy@yahoo.com
Nov 5, 2017 18:01:12 #
camerapapi wrote:
Did it happen during Irma? I guess strong winds are needed to do what happened to camera and lens since that combo is heavy.
My first choice would be to send them to Nikon. Only they could tell you how much the repairs will be.
My first choice would be to send them to Nikon. Only they could tell you how much the repairs will be.
As my audio mixing friends like to say: “it’s all good”. Sending them to Nikon in the morning. I’ll pay the price to fix them. I’ve learned my lesson the hard way and will use a shoulder strap.
Yes very heavy and I was surprised when it happened. But I did have a tripod mounting bracket on the camera so was not sitting flat.
Nov 5, 2017 18:03:53 #
cambriaman wrote:
I had a Nikon N90 with Sigma 18-200mm zoom lens mounted on a travel tripod blow off a cliff top location at Harper's Ferry VA so I feel your pain. You at least recovered your equipment I could just watch bounce it way down the cliff face until it was out of site. Totally gone, the Rangers were no help. Fortunately my home owner's policy rider for camera equipment covered it.
I’m going to look into my home owners policy tomorrow when I call them. If the camera rig and follen the opposite direction I would have had to swim with the alligators to retrieve it..,
Nov 5, 2017 18:04:47 #
Nov 5, 2017 18:06:35 #
jccash wrote:
If the camera rig and follen the opposite direction I would have had to swim with the alligators to retrieve it..,
That would have been a waste. With the camera down, no pictures.
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Nov 5, 2017 18:16:54 #
Bill_de wrote:
That would have been a waste. With the camera down, no pictures.
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😎👍🏻
Nov 5, 2017 20:48:05 #
AzYooper
Loc: Sun Lakes AZ (Almost Phoenix)
A good insurance policy is to invest in a RapidR quick-release camera strap system, or similar product, and keep that $4,000 hanging on your hip.
Nov 5, 2017 21:25:13 #
FYI.... This past wednesday I received my (almost) one year old D500 back from Nikon service in NY. I sent it in because it was flashing Err and locking up (refusing to fire, etc.). There was an issue with the battery contacts in the grip, which I had also sent in, which was repaired. The camera and sensor were cleaned and returned exactly 8 days after I gave it to UPS. Absolutely no issues getting this done and a prompt job at that. I did get a bit of a rush being an NPS member, but I have never had any issues with Nikon's Service Department. The repair information on their website does usually run a day behind, but I'd prefer speed of repair to speed of paperwork. They will be getting my D5 around year end for a general cleaning and check as well as two lenses, one for firmware upgrade and my trusty, and old, 35/F2 for the usual, sticky aperture blades. I have no complaints. Best of luck.
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