RWR wrote:
Mistakes happen, and I don’t like to bash any company when they screw up, but enough is enough. I’ve bought nearly all my gear, new and used, from B&H the past 40 years, and have often highly recommended them here. No more. About 1 1/2 years ago I ordered a used lens, the tripod collar was missing. Then I ordered a used Leica M39 mount lens, received a Nikon zoom. Then I ordered a new lens, received it with the wrong mount, even though the lens’ mount was clearly marked on the box. I must be a glutton for punishment, because I ordered a used tripod. According to my order record on their web site they shipped a Ries J100 with an A200 head. Friday I received a J600 with the A200 head. Here’s the kicker - the invoice says it’s a J901 kit, which Ries says they never heard of! In each case B&H customer service has been top tier, I have no complaints there. But the sloppy handling of these botched orders has done it for me.
Mistakes happen, and I don’t like to bash any comp... (
show quote)