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Buying Used From KEH
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Jan 6, 2017 14:36:08   #
AzGriz
 
I purchased a used film camera from KEH, at a very good price. Upon inspection, after it arrived, I was disappointed in the overall condition of the camera and expressed this to KEH. They immediately provided me a PP return label. My credit card was reimbursed within a couple of days. At this point, I was very satisfied with the results. But then.....Are you ready for this?????...They also gave me a gift card for the full amount of the original purchase!!!! I used the gift card to purchase another, more expensive camera.

There are several good businesses out there selling used equipment, but I don't think you will find a better, more trusting one than KEH.

Arizona Griz

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Jan 6, 2017 14:39:41   #
GoofyNewfie (a regular here)
 
AzGriz wrote:
I purchased a used film camera from KEH, at a very good price. Upon inspection, after it arrived, I was disappointed in the overall condition of the camera and expressed this to KEH. They immediately provided me a PP return label. My credit card was reimbursed within a couple of days. At this point, I was very satisfied with the results. But then.....Are you ready for this?????...They also gave me a gift card for the full amount of the original purchase!!!! I used the gift card to purchase another, more expensive camera.

There are several good businesses out there selling used equipment, but I don't think you will find a better, more trusting one than KEH.

Arizona Griz
I purchased a used film camera from KEH, at a very... (show quote)


They are fantastic.
I'm surprised the condition wasn't good.
Everything I've bought from them is better than advertised.

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Jan 6, 2017 14:41:32   #
ptcanon3ti
 
Thats great to hear!

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Jan 6, 2017 15:02:49   #
AzGriz
 
Goofy,

I agree. Everything I have bought from KEH has exceeded my expectations except for this ONE time.

Arizona Griz

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Jan 6, 2017 15:27:14   #
brent46
 
I bought a 300mm Nikkor from them that they rated as fair. To my surprise when it arrived the condition was excellent. I would not hesitate to purchase from them gain. They are a very good vendor.

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Jan 6, 2017 15:38:50   #
repleo (a regular here)
 
I decided to return a lens I had bought from Amazon. I got a message on my cell phone to say my money had been refunded 15 minutes after I dropped the return parcel off the shipping counter at Staples. I could have put a rock in the box.

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Jan 7, 2017 05:28:13   #
alandg46
 
I bought a Nikon D800 rated EX+ from KEH in July 2014. It wouldn't power up. I contacted KEH and they sent me a D800E rated LN for the same price. I have bought BGN rated lenses that looked a little rough, but they worked great and continue to do so. No optical or other problems whatsoever. I have bought used from BH and Adorama, but I prefer KEH.

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Jan 7, 2017 06:09:40   #
DoyleY
 
I just received an 18-300mm Nikkor from them rated at E+. It is came the next day after the order which was a surprise. It is indeed E+. I don't mind used and thus deal saved me almost 300 bucks verses the cost of a new one.

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Jan 7, 2017 06:10:14   #
DoyleY
 
I just received an 18-300mm Nikkor from them rated at E+. It is came the next day after the order which was a surprise. It is indeed E+. I don't mind used and this deal saved me almost 300 bucks verses the cost of a new one.

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Jan 7, 2017 06:10:43   #
DoyleY
 
I just received an 18-300mm Nikkor from them rated at E+. It came the next day after the order which was a surprise. It is indeed E+. I don't mind used and this deal saved me almost 300 bucks verses the cost of a new one.

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Jan 7, 2017 06:14:03   #
CLF (a regular here)
 
I have also bought some lenses from KEH and am completely satisfied. I bought the Sigma 105mm Macro lens and it came in its original box with all the paperwork etc. You would swear that it was never taken out of the box. It was rated a 9+ and could have been 10+ if there was such a rating. When looking for something new I always check KEH first and B&H at the same time. Have had similar experiences with B&H.

Greg

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Jan 7, 2017 06:56:41   #
The Villages
 
repleo wrote:
I decided to return a lens I had bought from Amazon. I got a message on my cell phone to say my money had been refunded 15 minutes after I dropped the return parcel off the shipping counter at Staples. I could have put a rock in the box.


I had the same experience. You can't beat that!

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Jan 7, 2017 06:57:51   #
WineO
 
Is this a good macro lens "

Vivitar 90mm F/2.5 Series 1 Macro AI Manual Focus Lens For Nikon" for a D7100

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Jan 7, 2017 07:18:46   #
MikeMck
 
I sold a camera body to KEH, they were quick and honest and I would gladly deal with them again.

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Jan 7, 2017 07:20:22   #
jerryc41 (a regular here)
 
AzGriz wrote:
I purchased a used film camera from KEH, at a very good price. Upon inspection, after it arrived, I was disappointed in the overall condition of the camera and expressed this to KEH. They immediately provided me a PP return label. My credit card was reimbursed within a couple of days. At this point, I was very satisfied with the results. But then.....Are you ready for this?????...They also gave me a gift card for the full amount of the original purchase!!!! I used the gift card to purchase another, more expensive camera.

There are several good businesses out there selling used equipment, but I don't think you will find a better, more trusting one than KEH.

Arizona Griz
I purchased a used film camera from KEH, at a very... (show quote)


KEH is one of the best, but 100% satisfaction isn't always possible. "Very Good" leaves a lot of room for interpretation.

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