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Buying Used From KEH
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Jan 7, 2017 11:49:59   #
PaulR
 
I live here in Atlanta and am able to pick up and drop off at KEH....many transactions later I find that they are cordial, customer conscious, knowledgable, and technological. They are very easy to deal with. When I need an item Keh is always in the mix.

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Jan 7, 2017 11:58:51   #
Screamin Scott Loc: Marshfield Wi, Baltimore Md, now Dallas Ga
 
Same here. I live about 30 miles away and have been by their location several times ( the Symrna location, not the previous one). I have bought lots from them with few returns (2) . I just wish they had a storefront.
PaulR wrote:
I live here in Atlanta and am able to pick up and drop off at KEH....many transactions later I find that they are cordial, customer conscious, knowledgable, and technological. They are very easy to deal with. When I need an item Keh is always in the mix.

Reply
Jan 7, 2017 12:41:37   #
FRENCHY Loc: Stone Mountain , Ga
 
AzGriz wrote:
I purchased a used film camera from KEH, at a very good price. Upon inspection, after it arrived, I was disappointed in the overall condition of the camera and expressed this to KEH. They immediately provided me a PP return label. My credit card was reimbursed within a couple of days. At this point, I was very satisfied with the results. But then.....Are you ready for this?????...They also gave me a gift card for the full amount of the original purchase!!!! I used the gift card to purchase another, more expensive camera.

There are several good businesses out there selling used equipment, but I don't think you will find a better, more trusting one than KEH.

Arizona Griz
I purchased a used film camera from KEH, at a very... (show quote)




I used them a few time and the service was excellent , one return, who was replaced by a better one . Very happy with their business

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Jan 7, 2017 13:01:13   #
tturner Loc: Savannah Ga
 
I have used KEH, B&H, and Adorama. I have never had a bad experience. I most recently purchased a "used" pentax k10d from KEH only to find out that it was classified as used because it had been sitting in a ware house for some time and had never been used. Moral of the story. If it says like new or better, it is probably older but has not been used very much if at all.

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Jan 7, 2017 14:05:24   #
BigHal
 
All these accolades about KEH make me want to check them out because I'm interested in acquiring another lens or two as well as a camera body. Please tell me who these folks are and where they are located. I'd rather get that info from folks like you who are satisfied than to Google it.

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Jan 7, 2017 14:38:21   #
rfmaude41 Loc: Lancaster, Texas (DFW area)
 
GoofyNewfie wrote:
They are fantastic.
I'm surprised the condition wasn't good.
Everything I've bought from them is better than advertised.


I'm also very surprised, have bought many a dozen items (cameras, lenses, etc.) from them and they've never disappointed me. The other place that I shop is Robert's Cameras / UsedPhotoPro up in Indianapolis; never a problem there either.

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Jan 7, 2017 14:39:12   #
rfmaude41 Loc: Lancaster, Texas (DFW area)
 
BigHal wrote:
All these accolades about KEH make me want to check them out because I'm interested in acquiring another lens or two as well as a camera body. Please tell me who these folks are and where they are located. I'd rather get that info from folks like you who are satisfied than to Google it.


KEH.com; near Atlanta, GA

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Jan 7, 2017 14:56:42   #
Screamin Scott Loc: Marshfield Wi, Baltimore Md, now Dallas Ga
 
Symrna,Georgia ( suburb of Atlanta) in a little Industrial park near Glock's HQ
rfmaude41 wrote:
KEH.com; near Atlanta, GA

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Jan 7, 2017 19:28:04   #
PAR4DCR Loc: A Sunny Place
 
Have heard nothing but good things about KEH. I guess your experience backs this up.

Don

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Jan 7, 2017 22:22:51   #
jsenear Loc: Hopkins, MN.
 
AzGriz wrote:
I purchased a used film camera from KEH, at a very good price. Upon inspection, after it arrived, I was disappointed in the overall condition of the camera and expressed this to KEH. They immediately provided me a PP return label. My credit card was reimbursed within a couple of days. At this point, I was very satisfied with the results. But then.....Are you ready for this?????...They also gave me a gift card for the full amount of the original purchase!!!! I used the gift card to purchase another, more expensive camera.

There are several good businesses out there selling used equipment, but I don't think you will find a better, more trusting one than KEH.

Arizona Griz
I purchased a used film camera from KEH, at a very... (show quote)


That is been my experience also. My entire Nikon 1 system was bought from KEH. The body and all the lenses including a flash. I have both sold and bought from KEH and they are "Top Notch". You can't go wrong with KEH. I have had the same customer care from Amazon, B&H and Adorama. All top quality companies in my book. Good to hear they treated you this way.

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Jan 12, 2017 19:41:31   #
topcat Loc: Alameda, CA
 
GoofyNewfie wrote:
They are fantastic.
I'm surprised the condition wasn't good.
Everything I've bought from them is better than advertised.



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Jan 14, 2017 06:40:39   #
bull drink water Loc: pontiac mi.
 
they are good folks, they have served me well.

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