Is Canon Screwing Me Over?
Mar 13, 2016 16:05:03 #
NormanTheGr8 wrote:
I am So pissed at Canon right now they canceled my... (show quote)
In a word...No.
In this day and age of CC fraud, it's almost mandatory to set policies with regard to shipping and billing addresses. The billing address of the card is verifiable. You work address isn't, as easily. So, unless one establishes, in writing, the company policies regarding mailing to other than a billing address, it's their call on maintaining your credit above all else.
I personally see nothing outlandish with their behavior. I do see the matter getting complicated by additional interaction between you and another of their staff in the process of expediting an order.
--Bob
Mar 13, 2016 16:26:47 #
NormanTheGr8 wrote:
1st ) I ordered the refurbished 7D mk II from Canon Direct
2nd )My Card Company Approved the charge !!!
3rd ) 24 hours later Canon canceled the order with no attempt to contact me what so ever, they already have me as a registered account for more than 3 years.
4) Amazon and B&H couldn't beat or match the price
Who should I blame ?
2nd )My Card Company Approved the charge !!!
3rd ) 24 hours later Canon canceled the order with no attempt to contact me what so ever, they already have me as a registered account for more than 3 years.
4) Amazon and B&H couldn't beat or match the price
Who should I blame ?
Murphy!
But then leave some beer and snacks out for him so he doesn't hold it against you.
Mar 13, 2016 17:13:28 #
Well I thank everyone of you for your input, I'm glad I could get all the advice even the advise I didn't completely agree with. That's why I belong to UHH ! Hopefully I will be able to resolve the situation and figure out a happy ending tomorrow.---Norm
Mar 13, 2016 18:18:42 #
You are right.........if they canceled for no reason then I would be mad also.
if you still want the camera then I would go to Amazon and order from them. You have 30 days to try the unit.
best of luck
if you still want the camera then I would go to Amazon and order from them. You have 30 days to try the unit.
best of luck
Mar 13, 2016 18:34:52 #
NormanTheGr8 wrote:
Well I thank everyone of you for your input, I'm glad I could get all the advice even the advise I didn't completely agree with. That's why I belong to UHH ! Hopefully I will be able to resolve the situation and figure out a happy ending tomorrow.---Norm
Good luck, hope it works for you, especially if it happens in time.
Mar 13, 2016 18:44:08 #
NormanTheGr8 wrote:
Thanks Butch but I think I'll live I've got pretty darn good with my SX50 , When she found out I finally got off my wallet after more than a year of reading reviews, watching the Forum and such , She offered to take me out to Prairie Du Chien
while all the bald eagles are still hanging out on the Wisconsin & Mississippi Rivers
while all the bald eagles are still hanging out on the Wisconsin & Mississippi Rivers
Norman, the only things we remember about life are the parts where things either go wrong are just too perfect. Everything I between pretty much just fades from memory.
And there's a always next year!! What's that all about you say?! Well, the old saying, "one mans' far away place is another mans' home"! At least you have next year.
The only place I've ever even seen a bald eagle is in a zoo!! Yet others get to shoot them every day...., if it's not raining. I don't even have the option, rain or no rain!!
So count your blessings, with or without a 7ll! :lol:
SS
Mar 13, 2016 19:59:11 #
NormanTheGr8 wrote:
Shipping it to the terminal and making me go there would have worked for me 7 miles from work , They made NO Effort to check with me just canceled the order and sent me an email 24 hours later
Have SX50 bought 7D mk II
Have SX50 bought 7D mk II
They aren't going to check with you about shipping it to a terminal to be held for you. You have it shipped to your home address then, as soon as a tracking number is issued, call or stop by the terminal to arrange to pick it up. UPS and Fedex will both do this. In fact, UPS no longer asks me for a tracking number. They just take down my name and address and hold it for me. Plus, by tracking it online I know exactly when it arrives at the terminal and can pick it up immediately if I wish. No waiting for a delivery truck.
Mar 13, 2016 20:32:21 #
philo wrote:
You are right.........if they canceled for no reason then I would be mad also.
if you still want the camera then I would go to Amazon and order from them. You have 30 days to try the unit.
best of luck
if you still want the camera then I would go to Amazon and order from them. You have 30 days to try the unit.
best of luck
that is what I would do....we do all of holiday shopping on amazon...and there are 9 different addresses on our account...and they will ship to anyone in my family...who are spread all over the U.S. They also carry refurbs which they get from Canon.
Its worth a try.
Mar 13, 2016 20:33:31 #
NormanTheGr8 wrote:
If the camera is not in my hands by Wednesday leaving work I will get the comparative model from Nikon on my way home.The only Canon I own right now is my SX50 so not invested yet at all.The capper was the smug ahole telling me "the hold should expire in 3 or 4 days" and "these things happen" He was just lucky my grandkids were in the same room with me
Go to Nikon. Nobody cares. Why whine about it here. It's normal for companies to reject orders that are not going to the same billing address unless you've been vetted before. The option to ship to a different billing address, isn't for everyone, it's for those that have been pre-approved by the vender.
Credit card fraud may not affect you directly, but it affects all of us with higher costs and when someone uses your card fraudulently, it feels like someone has robbed you even though you might not have to pay.
Mar 13, 2016 20:37:07 #
MT Shooter wrote:
The easiest way to fix this issue is by YOU callin... (show quote)
:thumbup: :thumbup: :thumbup: :thumbup: :thumbup: :thumbup:
Mar 13, 2016 21:23:56 #
NormanTheGr8 wrote:
1st ) I ordered the refurbished 7D mk II from Canon Direct
2nd )My Card Company Approved the charge !!!
3rd ) 24 hours later Canon canceled the order with no attempt to contact me what so ever, they already have me as a registered account for more than 3 years.
4) Amazon and B&H couldn't beat or match the price
Who should I blame ?
2nd )My Card Company Approved the charge !!!
3rd ) 24 hours later Canon canceled the order with no attempt to contact me what so ever, they already have me as a registered account for more than 3 years.
4) Amazon and B&H couldn't beat or match the price
Who should I blame ?
I suspect you generally lack patience. 😱
Mar 13, 2016 22:37:31 #
jeep_daddy wrote:
Go to Nikon. Nobody cares. Why whine about it he... (show quote)
Fairly soon he will run out of companies to challenge. Kodak isn't around or it might be next. WHAAAA!
Mar 14, 2016 11:55:27 #
CAS1951 wrote:
I suspect you generally lack patience. 😱
:thumbup: :thumbup: :thumbup: :thumbup: :thumbup:
Mar 14, 2016 11:55:48 #
davidrb wrote:
Fairly soon he will run out of companies to challenge. Kodak isn't around or it might be next. WHAAAA!
:thumbup: :thumbup: :thumbup: :thumbup: :thumbup:
Mar 15, 2016 07:11:42 #
NormanTheGr8 wrote:
Well I thank everyone of you for your input, I'm glad I could get all the advice even the advise I didn't completely agree with. That's why I belong to UHH ! Hopefully I will be able to resolve the situation and figure out a happy ending tomorrow.---Norm
So Norman, what did you end up doing finally?
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