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Anyone done bussines with Roberts out of Indy.?
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Jan 15, 2016 20:09:00   #
SHOOTR Loc: Hoosier State
 
watchwinder wrote:
Looking for a lens, have never done any on line orders with them...if ya yet a chance go to their store .....it is a candy shop.... JIM...no pressure just all information


I have spent a lot of money there over the years. Never any problems.

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Jan 15, 2016 21:55:45   #
Martys Loc: Lubec, Maine
 
Have also had one experience with Roberts, extremely favorable too.

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Jan 15, 2016 22:10:12   #
Lagoonguy Loc: New Smyrna Beach, FL
 
Martys wrote:
Have also had one experience with Roberts, extremely favorable too.


I purchased a Sigma 24-105 F/4 from them and found them to be very honest and pleasant. They sent the lens very promptly and answered all my questions. They had the lens when B&H, Adorama and Cameta were out of stock. Will buy from them again.

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Jan 15, 2016 23:54:20   #
O2Ra
 
BassmanBruce wrote:
I've done online shopping with Roberts several times and been very pleased each time. I've bought several used lenses from them.


I also have done business with them . Purchased a used Nikon af-s 80-200 d. They gave me a pretty long warranty. I think about 120 days. It's a great lens and now after the warranty is out it needs a motor. I knew this lens has motor failures. Now I'm working with them on getting it fixed. Been told I can't get any parts for it but Roberts Camera said they can get it fixed. If anyone know differently please let me know.

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Jan 16, 2016 00:05:50   #
O2Ra
 
AlohaBob wrote:
Roberts Camera has been a customer of mine for almost 15 years (I'm in the IT business) and I've seen how they operate from the inside out. They're very customer service oriented. It's an ethical company with business practices that reflect a long-term view . Highly recommended.


This is great to here. I've been working with them on getting a lens fixed. They have been excellent in responding to me. I've been looking for a fairly local camera shop . I'm from Peoria Illinois so they are not too far away if I really need to drive there. Ethics and honesty with sold customer service base is what I'm looking for. Thanks for the heads up. Think I found me a new place to shop.

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