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How many times did you use your USA warranty with all your cameras and lenses?
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Oct 8, 2015 07:34:52   #
DUKE103 Loc: Boston Area
 
As MMC said. In my 55 years never as I also use nothing but a Nikon
BUT u know Murphys Law. Right !!!

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Oct 8, 2015 07:42:38   #
banjonut Loc: Southern Michigan
 
I've got 5 Nikon DSLR bodies and a slew of lenses. Have needed warranty service only once. Sigma lens.

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Oct 8, 2015 07:45:21   #
Add Loc: S.W.Florida
 
They are useless. Bought Canon G 15,mailed in warrantee as directed. Had problem with flash,mailed to Canon authorized repair. They wanted $200 to repair because I no longer had the sales slip.. Turned out I just had not pushed the right buttons,flash was OK all along. No manual came with camera. Not grey mkt.

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Oct 8, 2015 07:47:26   #
ole sarg Loc: south florida
 
Never since 1957

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Oct 8, 2015 08:00:12   #
mikeysaling Loc: essex uk
 
further to my previous post - under the new consumer rights act 2015 :

Your rights under the Consumer Rights Act are against the retailer – the company that sold you the product – not the manufacturer, and so you must take any claim to the retailer.

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Oct 8, 2015 08:07:32   #
photostephen
 
Once on a D300s, the lens mount malfunctioned.
Once on a D750 - factory recall (sensor flare issue)

And I purchase Applecare on my iPhones and iPad -- and have needed it a few times. iPad would not charge, due to Applecare, I walked out of the store with a new iPad. iPhone the top button did not work right, I walked out of the store with a new iPhone. Both times, no additional charge. Dropped my phone and cracked the screen. This time there was a reasonable charge, and I walked out of the store with a new iPhone (not a replaced screen, a whole new iPhone.)

So are warranties worth it? YES!!!!!

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Oct 8, 2015 08:07:38   #
MMC Loc: Brooklyn NY
 
Car insurance is absolutely different story, you can be arrested if you drive a car without insurance and you have a choice to pay more and have more or buy cheapest insurance and have less.
dpullum wrote:
How often have I used my car insurance? Got tow once, 15 years ago, before never, since never.... but as the ad says, "Don't leave home without it"

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Oct 8, 2015 08:10:22   #
MikeMck Loc: Southern Maryland on the Bay
 
Never in over 50 years

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Oct 8, 2015 08:10:43   #
Cykdelic Loc: Now outside of Chiraq & Santa Fe, NM
 
MMC wrote:
When people are discussing buying grey market cameras they every time talking about warranty. I would like to know how often do you need your USA warranty.



It's an insurance policy......how many times do you use your car insurance?

For me, it's a question of what else is missing/wrong with the product.

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Oct 8, 2015 08:11:38   #
MMC Loc: Brooklyn NY
 
Nikon D750 factory recall (sensor flare issue) was avalable for all Nikon D750 including gray market cameras.
photostephen wrote:
Once on a D300s, the lens mount malfunctioned.
Once on a D750 - factory recall (sensor flare issue)

And I purchase Applecare on my iPhones and iPad -- and have needed it a few times. iPad would not charge, due to Applecare, I walked out of the store with a new iPad. iPhone the top button did not work right, I walked out of the store with a new iPhone. Both times, no additional charge. Dropped my phone and cracked the screen. This time there was a reasonable charge, and I walked out of the store with a new iPhone (not a replaced screen, a whole new iPhone.)

So are warranties worth it? YES!!!!!
Once on a D300s, the lens mount malfunctioned. br ... (show quote)

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Oct 8, 2015 08:13:24   #
MMC Loc: Brooklyn NY
 
Car insurance is absolutely different story, you can be arrested if you drive a car without insurance and you have a choice to pay more and have more or buy cheapest insurance and have less.
Cykdelic wrote:
It's an insurance policy......how many times do you use your car insurance?

For me, it's a question of what else is missing/wrong with the product.

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Oct 8, 2015 08:18:07   #
Bobbee
 
any time I have sent my camera in it has been out of warranty. I believe the issue is Nikon will not even work on a Grey Market. But then there is a Square Trade Warranty, which I just got for a D7100. whit them doing this, Nikon may wake up and realize the money they are missing out on and relaxed their policies. YOu will still probably pay, but at least the competition will start the battle.

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Oct 8, 2015 08:31:39   #
Cykdelic Loc: Now outside of Chiraq & Santa Fe, NM
 
MMC wrote:
Car insurance is absolutely different story, you can be arrested if you drive a car without insurance and you have a choice to pay more and have more or buy cheapest insurance and have less.



Not really that different......the warranty is "insurance" which you pay for. That is why the product is cheaper with no warranty!

Don't be hung up on car insurance being a legal requirement......the analogy is that the insurance is rarely used, but nice to have if you ever need to use it.

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Oct 8, 2015 08:35:03   #
burkphoto Loc: High Point, NC
 
MMC wrote:
When people are discussing buying grey market cameras they every time talking about warranty. I would like to know how often do you need your USA warranty.


Never needed any service on any of my Nikon gear bought personally or professionally since 1969. Most of that gear was gray market stuff bought in the early 1980s.

I needed service once, on a USA warranted Canon EOS 40D that even Canon admitted was a non-repairable lemon. At Herff Jones, our camera supply department had bought a large batch (50?) of 40D bodies for school portraiture, and I got the lemon for testing and training documentation. Fortunately, the malfunction didn't slow me down.

That body "back focused" every single image, whether it was focused manually, or in any automatic mode. After trying to adjust it once with no luck, Canon replaced the body, no questions asked. We had NO problems with any of the other bodies in that batch, until users started trashing them.

At HJ, we also had hundreds of Tamron lenses... 95% of them were the 28-75mm XR DI II zooms. They were GOLDEN when used at 62mm and f/6.3 to f/9 for itinerant studio portraiture. Just a few of them went back for service during their six year warranties.

It's questionable whether all of the ones we sent back were defective... At least a couple of them had been used at f/32 and declared defective by the innocently ignorant users who had never heard of diffraction limiting of sharpness. They were group photographers who were used to 8x10 view cameras, where f/32 is actually a good and useful aperture!

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Oct 8, 2015 08:37:57   #
coj Loc: NJ, USA
 
How so? My Nikon lens warrantee is for five years.

mwsilvers wrote:
Twice for one specific Sigma lens, once for a Canon lens and once for a Canon body. In addition I had a Sigma lens calibrated, so that adds up to five events. Remember Sigma and Tamron warranties are for 4 years and provide much more long term owner protection than Nikon and Canon warranties.

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