tschmath wrote:
So, according to you, if an item breaks one month after the warranty expires the company should still be responsible. How about two months? Five months? What is the time frame? Sorry but if the warranty is for one year, then on day 366 you and I are shit out of luck. I bought the item fully aware of the warranty, so I'm out of luck. Plain and simple. Can I afford it? No, but that's my bad luck. The manufacturer upheld their part of the warranty deal.
The issue isn't the one month after the warranty expires (although some of the better companies do make exceptions when this happens and honors the warranty). The issue is that Samsung couldn't make at TV that lasts more than 12 months. Pathetic. If I were Samsung and one of my products broke after 12 months I'd be ashamed enough to give the guy a new one or at least a break on the price of a new one. Samsung did not uphold their part of the deal. A product that can barely last a year is indicative of incompetence and that is not upholding any deal.