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France Edict To Dictate Life Expectancy of Consumer Products
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Mar 5, 2015 22:04:55   #
Kraken Loc: Barry's Bay
 
tschmath wrote:
So will you complain when the new TV breaks down in month 61? It would be the same situation as your last TV, so would you still rail about how horrible the company was?

And the damn TV is still working? Are you for real? All your kvetching and it's stil working?


What in the hell are you talking about, there were no 47 in. LCD TVs 25 years ago. Now a days if you can get past 5 yrs. out of it will probably last another 10. How long do you think a TV or refrigerator or dish washer should last? These items are high end, they don't sell for $50 to be thrown in the garbage 13 months later. Are you for real or you just like to argue or are you off your meds. or does your happy hour go on forever?

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Mar 5, 2015 22:46:51   #
tschmath Loc: Los Angeles
 
Kraken wrote:
What in the hell are you talking about, there were no 47 in. LCD TVs 25 years ago. Now a days if you can get past 5 yrs. out of it will probably last another 10. How long do you think a TV or refrigerator or dish washer should last? These items are high end, they don't sell for $50 to be thrown in the garbage 13 months later. Are you for real or you just like to argue or are you off your meds. or does your happy hour go on forever?


Who was talking about 25 years ago? I certainly wasn't. You said you took out an extended 5-year warranty, which is 60 months. I was applying your logic from your original complaint to the new item, that's all.

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Mar 5, 2015 23:03:25   #
Kraken Loc: Barry's Bay
 
tschmath wrote:
Who was talking about 25 years ago? I certainly wasn't. You said you took out an extended 5-year warranty, which is 60 months. I was applying your logic from your original complaint to the new item, that's all.


On the previous post I was talking about my 25 yr. old TV that I gave to my son and that it is still working great but I can't get thirteen months out of a flawed from the factory 47 in. flat screen. If you checked the link on my previous post you will see that it cost Samsung millions. I didn't get any of it because I found out about the class action suit too late.

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Mar 5, 2015 23:11:00   #
tschmath Loc: Los Angeles
 
Kraken wrote:
On the previous post I was talking about my 25 yr. old TV that I gave to my son and that it is still working great but I can't get thirteen months out of a flawed from the factory 47 in. flat screen. If you checked the link on my previous post you will see that it cost Samsung millions. I didn't get any of it because I found out about the class action suit too late.


And I took your line about your "last TV" to mean the one that was just broken. I misunderstood your point. Sorry about that.

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Mar 5, 2015 23:14:43   #
Kraken Loc: Barry's Bay
 
tschmath wrote:
And I took your line about your "last TV" to mean the one that was just broken. I misunderstood your point. Sorry about that.


Yes I can see where that could happen, sorry about that. :thumbup:

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Mar 6, 2015 06:18:11   #
lfleischer1 Loc: Garrison, NY
 
tschmath wrote:
The man was bitching about a company that didn't deserve it. Just calling him out for being unfair.


The company didn't deserve it? They made an inferior product for which they should be called out. After roughly over 6 decades of TV manufacturing you'd think companies would know how to make TVs that don't break after 13 months. Yet they obviously don't know how to make them. Sheer incompetence? Arrogance? Probably both. At the very least Samsung should have helped the guy out just for the PR. But when you represent 25% of a country's economy as Smasung does in Korea, you are a monopoly and therefore don't have to be nice to anyone.

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Mar 6, 2015 06:23:56   #
lfleischer1 Loc: Garrison, NY
 
tschmath wrote:
So, according to you, if an item breaks one month after the warranty expires the company should still be responsible. How about two months? Five months? What is the time frame? Sorry but if the warranty is for one year, then on day 366 you and I are shit out of luck. I bought the item fully aware of the warranty, so I'm out of luck. Plain and simple. Can I afford it? No, but that's my bad luck. The manufacturer upheld their part of the warranty deal.


The issue isn't the one month after the warranty expires (although some of the better companies do make exceptions when this happens and honors the warranty). The issue is that Samsung couldn't make at TV that lasts more than 12 months. Pathetic. If I were Samsung and one of my products broke after 12 months I'd be ashamed enough to give the guy a new one or at least a break on the price of a new one. Samsung did not uphold their part of the deal. A product that can barely last a year is indicative of incompetence and that is not upholding any deal.

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Mar 6, 2015 06:50:58   #
Ka2azman Loc: Tucson, Az
 
Here is a thought when purchasing electronics. When you first get it, turn it on and let it run 24/7 for minimum a week. If any of the parts are weak it should show up, or it will set it up to fail within the warranty period. Saw this method a long time ago about computers.

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Mar 6, 2015 07:08:04   #
usnpilot Loc: Ft Myers Fl
 
Racin17 wrote:
I do sympathize with something Just going out of warranty and pooof its junk. I have been burned myself With warranty and obsolesence With different products. Car makers get hammered every year (exception recalls) for eg a transmission going out at 85k miles and they still want it covered under warranty.


If my tranny goes out at 85k Kia will fix it at no cost. The 100,000 mile drive train warranty is why I bought it. My Mercedes tranny broke at 55,000 miles and the repair bill was $8,000. No more German engineering for me, worst car I ever owned and most expensive by far.

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Mar 6, 2015 08:41:10   #
ole sarg Loc: south florida
 
Join the suit.




Kraken wrote:
I didn't give you the whole story since the topic was about companies being more responsible when selling a product that is designed to break down shortly after the warranty is over. If you look up 47 in. LCD Samsung TV class action suit you will find out that I am not the only one that got screwed. There were thousands of us.

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Mar 6, 2015 10:22:46   #
bob44044 Loc: Ohio
 
The old tube type TV's were generally only warrantied for 90 days, but would last for 10-15 years. Not so today.

In the early 1950's my parents bought a Sears Coldspot refrigerator that lasted for 40 years. It worked to the day they sent it to the dump. They used it, they gave it to my sister, then she gave it too me, then I gave it back to my Dad so he could keep fishing worms in. The only repair it had in all those years was replacing the rubber door seal.

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Mar 6, 2015 11:15:02   #
amyinsparta Loc: White county, TN
 
Kraken wrote:
On the previous post I was talking about my 25 yr. old TV that I gave to my son and that it is still working great but I can't get thirteen months out of a flawed from the factory 47 in. flat screen. If you checked the link on my previous post you will see that it cost Samsung millions. I didn't get any of it because I found out about the class action suit too late.


It may have cost Samsung millions, but each buyer got very little. We have been involved in at least five class action suits over the years and our entire reparations might get us two meals at Olive Garden. You likely didn't miss out on much.

It is what it is. Be lucky you can even get a lawsuit started, considering the head lock corporations have on our reps, from the county on up to DC.

I might add that I have two Samsung tvs in my house and both have lasted past the warranty and are still going strong.

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Mar 6, 2015 12:16:24   #
PNagy Loc: Missouri City, Texas
 
danielb59 wrote:
http://vacuums.reviewed.com/news/france-cracks-down-on-planned-obsolescence?utm_source=usat&utm_medium=referral&utm_campaign=collab

Just think if Canon or Nikon or Ford or Honda had to do that with their products?!



I never had a Canon product fail prematurely.

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Mar 6, 2015 12:38:53   #
tschmath Loc: Los Angeles
 
PNagy wrote:
I never had a Canon product fail prematurely.


Years ago I dropped my Canon EOS Rebel film camera in a stream and it continued to work for two years before giving up the ghost.

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Mar 6, 2015 12:51:21   #
Cibafan Loc: Virginia
 
You are not alone however my was a $1,200 Panasonic Plasma. I bought it while it was on sale. It did not go into service for about 2 months, new construction. The TV lasted 13 months almost to the day, Panasonic said it was no longer under warranty. I now buy my TV's from Walmart and the extended warranty at the same time.

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