redhogbill Loc: antelope, calif

i have had topaz for about 9 to 12 months, had played with it a bunch of times with photos out of my D 3200 and have not had any problems, it worked fine., I finally am starting to use my D800 and process photos other than PS 2014, I take my "raw" photo open in "ACR" tweak it, then "open image" to PS 2014, will then do more processing or save, when i am done i save image to my {lets just say "my pictures"}, a JPEG or a TIFF, i close out PS, open topaz then find my photo, it will open in topazFXlabs, but when i try to open with a plug-in/filter my computer either 1)- box comes up saying window has encountered a problem and need to shut down and computer locks up, and i need to do
"Ctrl/Alt/delete" to FINALLY get my laptop working again!! or the program will just up and disappear!!
i took my photo and reduced the size from 75mb's to 35 mb's and now topaz seems to be working just fine with the smaller file!!
i have 114gb free space on a 250gb hard drive!!
any one else run across this problem?
i have been conversing with topaz support , but they don't seem to know!! you know the same ol' thing, remove it and reinstall ,which i did, same problem!!

minniev Loc: MIssissippi

I never got photofx lab to work properly and ultimately abandoned it. I get lots more benefit using topaz within photoshop. It's quicker, easier, and gives me so much more control of the topaz effects.

redhogbill Loc: antelope, calif

I did not mention it in my original post, but when I try to open topaz from PS 2014 I get a "C++ error" there seems to be a limit on the size file topaz will process!! that is what I am finding! I see a lot of hoggers use topaz and wondering what there experience has been!!

warrior Loc: Paso Robles CA

If you are shooting Raw you will need a Raw Converter.

redhogbill Loc: antelope, calif

I do, read my post ,I save a JPEG and or a TIFF!
thanks

warrior Loc: Paso Robles CA

Sorry! :-)

redhogbill Loc: antelope, calif

did not mean to be curt! my bad, I have been dealing with this problem for over a month!! and am frustrated this program complete is very expensive !!
I welcome input!!

Homer60 Loc: Lyons, Illinois

You provided free space of your HD how much memory in your laptop? C++ Plus error usually at the Application or Operating System level. Do you need to update your C++?

redhogbill Loc: antelope, calif

memory? are you referring to the hard drive? if so 250gb
update the" c++"??

mborn Loc: Massachusetts

I have a D800 I save my files in LR and edit some in CC 2014 I have had no problem using Topaz within CC 14. I also sometime will process in LR with Topaz FxLab and have had no problems
In LR + Topaz I save as TIFF IN PS I save as PSD

redhogbill Loc: antelope, calif

mines broken!! :-(

mborn Loc: Massachusetts

Try using Topaz after you finish PP in PS then save

redhogbill Loc: antelope, calif

I have, as stated in my post!! when I stated "topazFXlab" that is when I opened topaz from a shortcut and then opened photo,

mborn Loc: Massachusetts

No do not save in PS but under Filters open the Topaz Filter you want to use

minniev Loc: MIssissippi

Something is wrong. Is Topaz showing as an option under Photoshop Filters? What Topaz filters are you using? If you haven't reinstalled Topaz since you installed this version of Photoshop, you should. All the plugins had to be reinstalled over the new version. If you don't get the answer in this thread, try posting it in the PP section too, and do contact Topaz. They have decent tech support.