Old Timer Loc: Greenfield, In.

Does any one know how many computers you can install the program on. I have tried to find out on there site, and do not get a answer on therer phone or email. I know photo shop is two.

Frank T Loc: New York, NY

If we're talking about Adobe you are allowed two activate only two computers. You could install it on more but you would have to deactivate one in order to activate the other.

Roger Hicks Loc: Aquitaine

How do they know? For that matter, 'deactivate' could probably prove fruitful ground for lawsuits.

I generally treat Adobe with the same consideration, helpfulness and kindness as they treat their customers. I have always bought legitimate copies of everything I have, and I don't give copies away, but after that...

Cheers,

R.

brucewells Loc: Central Kentucky

Hi, Roger. Since one must establish an Adobe ID, I get the distinct impression that when you fire up the software (i.e. PS or LR), it makes a connection to Adobe, if the internet is available at the time.

I haven't explored this, mind you, but something happened several days ago and I recall thinking at the time that LR was 'connected'. I'll have to dig into this a bit.

mdorn Loc: Portland, OR

Activation is generally based on one or more "fingerprint" components in a system. The ID numbers of those components are sent to the software company via an Internet connection. If one or more of the fingerprint components changes, you may or may not have to request a new key. Some software companies let you change one or more fingerprint components before you'll need a new key. If you don't have an Internet connection, this can also be done over the phone. Upon installation, you'll be given a long activation code (possibly 50 digits or longer). When you make your call, you'll have to say or enter this number from your phone, and if one digit is wrong, you'll need to start the entire process over again.

Activating multiple computers works the same way. As you may have guessed, the CPU is one of those "fingerprint" components. After the software has been activated, and you try to activate it again on a different system, it may warn you that it has already been activated, but generally it will let you... What you don't realize after you do this is that your other PC now becomes "deactivated". This is convenient because you don't have to worry about copyright law... Adobe has your back! ha ha.

Old Timer Loc: Greenfield, In.

I am sorry for putting the wrong program on the question, I meant to say portraitprofessional. I will blame it on old-himzer desease.

GoofyNewfie Loc: Kansas City

I have it and if I'm not mistaken I can have it on two.

Roger Hicks Loc: Aquitaine

None of my Adobe programs runs on machines connected (or connectable) to the internet. I like to keep my work computers free from any risk of unwelcome intrusion, such as viruses, Adobe...

Cheers,

R.

mdorn Loc: Portland, OR

Smart! However, how do you install updates on these systems?

Roger Hicks Loc: Aquitaine

Mostly, I don't. If it works, it works. But IF I do, I download the update, which is normally zipped; stick it on a jump drive or CD; carry it upstairs; and unzip it and install it...

Cheers,

R.

Philipschmitten Loc: Texas

I emailed someone at the company and they said I could have it on two computers my desktop and one laptop. I love my program btw, it is saving me some serious retouching money.

francesca3 Loc: Sausalito, CA

My experience has been that, over time, I change computers: old laptop dies, I get a new one. Old desk top gets replaced by a newer version.
So, software gets downloaded to the new equipment, naturally.
Never have I been challenged nor have my software programs been revoked.
Keep a record of your software entry/download code(s) and as long as you are not sharing your software with other people, I doubt you will run into problems. Buying software programs makes them your property.
If there were many users using the same "code" at the same time, that could breach your buyer's contract agreement. Otherwise, I wouldn't worry.
BTW, I never deleted programs from the old computers, either.

djw60 Loc: Vermont

I have PP, and about 2 months after I bought it, my computer died. I bought a new computer and used the same key to install the program again. Then, this past Dec. my computer crashed, I had to bring it to someone to have them look at it. Needless to say, they had to do a system restore on it. When I went to use my PP key again, a message came up that said that the key had already been used and I could not use it again. I emailed the company, explained the situation, and received a reply that they had reactivated the key for me. It worked, but I don't know if the reactivated key would work a second time. Hopefully, I don't have to find out. Good luck :)

nikonshooter Loc: Spartanburg, South Carolina

I have always had three activates on adobe Photoshop CS products and unlimited installs with Lightroom.

nikonshooter Loc: Spartanburg, South Carolina

You are right about Adobe working with you. They will reactivate PS if you have those kind of situations. I have found them easy to work with.