Advice on buying from Hong Kong
Dec 30, 2013 00:26:49 #
Dec 30, 2013 06:31:59 #
Hi! Supposing you bought (unknowingly)a grey goods camera and after awhile you wanted a service, How do the service centre know if it's not pukka?
Dec 30, 2013 06:34:09 #
Hi! Suppose you unwittingly bought second hand grey camera and after a while needed a service, can such be identified and would it be refused a service/ oops :oops:
Dec 30, 2013 06:46:34 #
SirAlistair
Loc: Gingin Western Australia
I have brought a Canon 135,200 and a 500mm F4 II from Topbuy.com Amazon is oK, just go with UPS postage...
Dec 30, 2013 06:48:42 #
morris cowley
Loc: australia
As a member has already stated, check them out carefully. For what it is worth I ordered a Nikon D3200 camera from Hong Kong early this year at A$400.00 plus $40.00 freight and it arrived 3 days after ordering. Have ordered several other items and got the same good service. The company name is eGlobal, Hong Kong and I am crossing my fingers that you get the same good service.
Dec 30, 2013 07:02:03 #
I believe eGlobal only sell in Australia and the U.K. This is the company that I used and was a lot cheaper than DigitalRev in this instance. BTW, I would only buy lenses from abroad not cameras.
Dec 30, 2013 08:42:04 #
Buying from Hong Kong......
My advice.......
Don't.
My advice.......
Don't.
Dec 30, 2013 08:43:18 #
James R wrote:
Buying from Hong Kong......
My advice.......
Don't.
My advice.......
Don't.
Why?
Dec 30, 2013 09:02:48 #
You may get a bill from customs I did. They wanted $27 So it was still a good deal from digirev.
Dec 30, 2013 09:37:26 #
Blurryeyed wrote:
I think that I would actually trust this vendor, I... (show quote)
I hear a lot of people complain about jobs going overseas and people blame the companies. In reality it is a shared blame. The more we demand better service and buy from USA companies and stores the better the products and service will be. And the job you save may be your own.
Dec 30, 2013 09:59:20 #
I think the only downside is if it needs warranty service it needs to be shipped back to Hong Kong
Dec 30, 2013 10:09:17 #
James R wrote:
Buying from Hong Kong......
My advice.......
Don't.
My advice.......
Don't.
Yeah, why don't?
Dec 30, 2013 10:16:45 #
Never had a problem with HK items so far, and I've gotten around 15 items from there. All arrived as described, and well within what was the shipping time listed. Hopefully this helps you out.
Dec 30, 2013 11:12:41 #
MT Shooter wrote:
Just remember your warranty is no good here, you will have to return it to Hong Kong should you ever need service, at your expense, and you will have to add import and export duties which will all end up costing you a LOT more than the initial savings.
This is a very big concern for me and I respect your warning. One vendor, digitalrev.com, has an interesting warranty. Ship it back to them and they pay for it in both directions or submit a quote from someone here to them and they will pay to have it fixed here. The downside is that this is a one-year warranty and not three. I asked them if they offer an extended warranty.
I priced out service here and it will wipe out the savings from Hong Kong.
Too much to weigh here.
Dec 30, 2013 11:16:07 #
abc1234 wrote:
I am thinking of buying a lens from a merchant in Hong Kong using Amazon. For whatever it is worth, the merchant rating is very high. The US street price is $1,250 while the Hong Kong price with the input duty is $1,000. No shipping charge in either case. The Hong Kong product is new with all accessories and in the retail box. One-year warranty. The US warranty is three years.
What experience do people have with such sourcing?
What experience do people have with such sourcing?
My experience - with much lesser sums of money - is that the Chinese are very eager to please and customer satisfaction is that only 100% is good enough. It is a pity that many of our own vendors do not take customer satisfaction so highly.
As has been pointed out - the guarantee is from the vendor not the manufacturer.
But, when I looked at a lens recently, there were three dealers who offered the lens for £240 and a 1 year guarantee - whereas on EBay used lens were going for the same amount without any guarantee.
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