rydabyk wrote:
KEH EX+ rating, yea or nay? Looking at a Canon 70-200L, it seems awful inexpensive to me. How do y'all feel about KEH and their rating system?
THANKS!!!
First, I'm returning to 'serious' photography after 29 years... making me an 'Amateur Re-tread'(my term) - overwhelmed but enthusiastic at the technology and the pictures to come!
After joining this forum and posting my 'decision conundrum' questions, I've received detailed assistance and support from several members here, keeping me focused..... YOU ALL ROCK - thanks!
I just purchased a Nikkor 24-70mm f/2.8 G ED IF AF-S lens with E+ rating from KEH. Lens, hood & pouch are cosmetically 'E+' - they appear to be brand new!
As others have commented on their purchases, KEH rating system is conservative. In keeping with their advertised pricing policy, my cost is close to, but less than 40% off retail - I'd say this is a win-win! KEH gives you 14 days for full refund, beyond that, a store credit.
Here's what I don't know:
1) Since the lens arrived before my new D500 (ordered/purchased locally in NC) I can not comment on the quality of the lens glass and full functionality. Once the camera arrives, camera store owner/professional photographer has offered to run it through the paces. It so happens this store owner recommended KEH as well - although he has a case full of used and new lenses - that says a lot!
2) CUSTOMER SERVICE: Jury is still out... partly my fault - as follows:
ME: Like most of us, my email in-boxes are inundated with, well you know. Add travel to the mix = many missed messages, etc. One message, a "Welcome to KEH" with a 7 day, percentage discount for first order .... totally missed until AFTER this purchase, a $75+ loss ..... GRRRRRRR!
KEH: Since order had been processed, sales rep could not apply discount. After some discussion he passed my issue and dismay to CS Manager.... who passed it "upstairs"..... that took place this past Wednesday.
I totally understand this is on me, however, as a brand new customer .... with many purchases ahead, I asked for 'good faith' store credit only - equal to discount I would have received.
To date, no email or phone call. As this is the most busiest time of the year, I'll give KEH the benefit of the doubt and hope to hear from them this coming week - hopefully Santa will be generous!
my 2 cents, good luck to you!