Am I being ripped off???
Oct 18, 2012 09:34:44 #
I have no information, even after sending 2 emails inquiring about an estimate. Jack responded once stating "much interested" after I asked about the sent equipment and that's the last I've heard.
Oct 18, 2012 09:35:38 #
Gpforward30 wrote:
I've traded with adaroma before they are horrible to do business with. That's just been my dealing with them. They take sooo long to get back to you. I had to talk to several managers to get things done ....That's just my experience with them trading . However they sell excellent product ,
I know!
But you don't need to talk to several managers; you only need to talk to me!! :thumbup: that's why I'm here: Helen@adorama.com
Oct 18, 2012 09:37:54 #
dparker708 wrote:
I have no information, even after sending 2 emails inquiring about an estimate. Jack responded once stating "much interested" after I asked about the sent equipment and that's the last I've heard.
So, please email me details of the items and I will deal with it: Helen@adorama.com
Oct 18, 2012 09:43:38 #
Canon 40D; flash; & 300 mm lens. Is there a Jack there or have I dreamed all this? :) Thank u for yr help!
Oct 18, 2012 09:57:55 #
dparker708 wrote:
Canon 40D; flash; & 300 mm lens. Is there a Jack there or have I dreamed all this? :) Thank u for yr help!
I need your email address and your personal guesstimate of the conditiuon.
Did you call in before sending your gear in for evaluation? If so, you should have been given an estimate number. If you haven't got it I can probably find it from your email address - but if you don't email me: Helen@adorama.com I can't help you!!
BTW, the OP has just spoken to Jacob in our used department and I understand all has been resolved.
Oct 18, 2012 10:07:21 #
I dont think the term "ripped off" is fair here. WHY? You were offered a price, its up to you then, take it or leave it. Find other outlets and choose the best offer. Not rocket science is it?.
Oct 18, 2012 10:18:14 #
I have just received an email from the used department as follows:
Do you have the poster dparker708s info?
I told them I don't......
Do you have the poster dparker708s info?
I told them I don't......
Oct 18, 2012 10:22:24 #
Seems like Helen from Adorama is trying very hard to resolve this problem, please let us know the results.
Oct 18, 2012 10:27:38 #
Oct 18, 2012 10:30:54 #
Oct 18, 2012 10:45:03 #
br3kes wrote:
I just sent in two lenses to Adorama to be evaluat... (show quote)
If these lenses are under a year old have Adorama return them and send them back to the manufacture for repair under the warrantee. (See Helens response.)
When you send a lens in to Adorama they run a series of tests to check the lens for problems. Did they mention they found any? Another thing, if these are not popular lenses they are going to be in their inventory longer so they are going to offer a low value. Have you looked in their used sale department to see if they have any of these lenses in stock? If they do it means they are going to offer less.
Just a few things to consider. You could also sale these lenses on Craigs list. I prefer this to Ebay because of the fees Ebay now charges but it will take longer to sale them this way. That is the advantage of selling them to Adorama. Adorama will give you a quick sale but you get less. Ebay is a quick sale but less, Craigs list will get you the most but it takes longer.
Jim D
Oct 18, 2012 10:57:22 #
oldtool2 wrote:
If these lenses are under a year old have Adorama return them and send them back to the manufacture for repair under the warrantee.
If these lenses are under a year old have Adorama return them and send them back to the manufacture for repair under the warrantee.
We don't do that; a unit can be returned to us for the first 30 days after purchase; after that, the warranty is between the customer and the manufacturer directly.
However, as I posted earlier, the OP has been in contact with the used department today and the trade has been agreed!
Oct 18, 2012 11:03:14 #
dparker708 wrote:
How long did it take for you to get a response? I sent camera, etc. to Adorama about 2 weeks ago and still have heard nothing.
We have your original estimate number, but we have no record that you actually sent your gear in - and you did not use the label that we emailed to you.
BTW, you might want to remove your personal email address from the thread; I was urging you to email me with your contact details b/c Idon't think you really want your details picked up by spammers!
For me it comes with the territory, but I wouldn't put my personal email out there......
Oct 18, 2012 11:10:55 #
HelenOster wrote:
We don't do that; a unit can be returned to us for the first 30 days after purchase; after that, the warranty is between the customer and the manufacturer directly.
However, as I posted earlier, the OP has been in contact with the used department today and the trade has been agreed!
oldtool2 wrote:
If these lenses are under a year old have Adorama return them and send them back to the manufacture for repair under the warrantee.
If these lenses are under a year old have Adorama return them and send them back to the manufacture for repair under the warrantee.
We don't do that; a unit can be returned to us for the first 30 days after purchase; after that, the warranty is between the customer and the manufacturer directly.
However, as I posted earlier, the OP has been in contact with the used department today and the trade has been agreed!
Helen,
I guess I was not clear. I meant for him to have the lenses returned to him, then he could have sent them to the manufacture. Not have Adorama do it.
Glad it has been resolved, guess he was not being "ripped off".
Jim D
Oct 18, 2012 11:13:06 #
HelenOster wrote:
quote=dparker708 How long did it take for you to ... (show quote)
Aw, why not? You might get some real interesting garbage sent to you. LOL!
Jim D
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