Help with windows 10 computer
Dec 17, 2019 21:37:08 #
I have an hp desktop with windows 10, it is a few years old, I use it for quick books, nothing else. It will not boot or if it is no video at all is showing up on the monitor. I am suspecting the hard drive might have died only because that is the usual cause of problems.
My question for you folks that are good with windows is what things might you think causes this and 2, is there any way to download a boot copy of windows to a USB to then try and boot it bypassing the hard drive. The only caveat to that is I only have Mac computers that I can use for the download.
Thanks for any suggestions. If I can’t get it going, I guess I will be picking up a new one on the Boxing Day sales
My question for you folks that are good with windows is what things might you think causes this and 2, is there any way to download a boot copy of windows to a USB to then try and boot it bypassing the hard drive. The only caveat to that is I only have Mac computers that I can use for the download.
Thanks for any suggestions. If I can’t get it going, I guess I will be picking up a new one on the Boxing Day sales
Dec 17, 2019 22:03:47 #
Nothing on the monitor at all? Not even the HP splash screen when you first turn it on? Any beeping noises? If so, how many “beeps”?
Dec 17, 2019 22:22:26 #
Dec 17, 2019 22:28:13 #
Dec 17, 2019 22:29:36 #
Dave327 wrote:
Try replacing the battery on the mother board.
Sorry I should have mentioned that, I changed that battery last night as well as removing the video card and reseating it. Thanks though good suggestion
All the fans inside are running and lights inside the case are on just nothing on the monitor. I tried a different monitor and both outputs, HDMI and dvi
Dec 17, 2019 22:29:58 #
happy sailor wrote:
Not even a flicker
If the monitor has a menu button, can you see a menu when you push It? Can you tell if the computer fan is running when you start it?
Dec 17, 2019 22:31:26 #
I'm with Dave327. The CMOS battery is usually a CR2032 lithium coin cell. Rather uncommon for them to die after just a few years. The other thing you might try is unplugging the computer, wait about 10-15 seconds, then try booting it up again.
Dec 17, 2019 22:33:53 #
TriX wrote:
If the monitor has a menu button, can you see a menu when you push It? Can you tell if the computer fan is running when you start it?
Monitor just says no signal, the monitor works with my Mac so I know the monitor is working
Sorry I missed your question about beeps, no beeps or sounds either
Dec 17, 2019 22:35:12 #
nicksr1125 wrote:
I'm with Dave327. The CMOS battery is usually a CR2032 lithium coin cell. Rather uncommon for them to die after just a few years. The other thing you might try is unplugging the computer, wait about 10-15 seconds, then try booting it up again.
A bad battery wouldn’t keep the initial MB screen from coming up, but I was also going to suggest unplugging for 30 seconds next after we determine if the monitor is good. If the case fan is on, we know that at least the +12V from the power supply is up.
Dec 17, 2019 22:36:31 #
[quote=happy sailor]Monitor just says no signal, the monitor works with my Mac so I know the monitor is working[/quote
Update: Sorry, just saw you last post. If you try to boot with the delete key pressed, do you see the BIOS screen on the monitor?
Update: Sorry, just saw you last post. If you try to boot with the delete key pressed, do you see the BIOS screen on the monitor?
Dec 17, 2019 22:37:35 #
I had a similar problem with my laptop last night. I turned it on and nothing. A blank screen. I plugged in the hdmi cable for the 21" monitor to the port, and I had the sign on screen waiting for me. Go figure.
Dec 17, 2019 22:40:08 #
TriX wrote:
A bad battery wouldn’t keep the initial MB screen from coming up, but I was also going to suggest unplugging for 30 seconds next after we determine if the monitor is good. If the case fan is on, we know that at least the +12V from the power supply is up.
I have tried power off and restart numerous times, still no joy. By power off I mean unplugged and then plugged back in and on button used to try and start it
Changed power source from power bar to direct to wall socket as well
Dec 17, 2019 22:46:35 #
happy sailor wrote:
I have tried power off and restart numerous times, still no joy. By power off I mean unplugged and then plugged back in and on button used to try and start it
Changed power source from power bar to direct to wall socket as well
Changed power source from power bar to direct to wall socket as well
Try this: not uncommon with Windows 10...
https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-or-blank-screen-errors
Dec 17, 2019 22:47:16 #
[quote=TriX][quote=happy sailor]Monitor just says no signal, the monitor works with my Mac so I know the monitor is working[/quote
Update: Sorry, just saw you last post. If you try to boot with the delete key pressed, do you see the BIOS screen on the monitor?[/quote]
No problem thanks for your help, I just tried delete key and do not see the bios on the screen, got a no signal detected and then just black
Update: Sorry, just saw you last post. If you try to boot with the delete key pressed, do you see the BIOS screen on the monitor?[/quote]
No problem thanks for your help, I just tried delete key and do not see the bios on the screen, got a no signal detected and then just black
Dec 17, 2019 22:49:35 #
It might very well be the graphics card. It's hard to diagnose without seeing it. If the computer has an onboard video card, I would take out the graphics card and plug the monitor in the onboard graphics card.
If it doesn't have onboard graphics, you can probably go to a local store and buy a cheap graphics card just to test, then , errr...return it, or keep it for a spare. I have random odds and ends from old computers, so I just switch out and troubleshoot as needed.
If it doesn't have onboard graphics, you can probably go to a local store and buy a cheap graphics card just to test, then , errr...return it, or keep it for a spare. I have random odds and ends from old computers, so I just switch out and troubleshoot as needed.
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