Adobe Photoshop fail
Mar 25, 2017 09:49:54 #
You can install CS6 on two computers. If you want it on a third computer you must first deactivate on one of the other two. Open Photoshop on the computer that will be deactivated. Click Help>Deactivate. You should now be able to activate on the new computer.
Mar 25, 2017 09:56:53 #
StevenG
Loc: Long Island, NY
big sky montana wrote:
I am trying to reinstall Adobe Photoshop CS6 Extended and when I enter my serial number I get a "the serial number you have entered has been revoked" contact customer service. trying to find a phone number for customer service on their web page is like pulling teeth. Anybody have any ideas ????
Try this: 1-800-585-0774
It's old, but it worked in the past.
Mar 25, 2017 10:38:54 #
Jerryc41,
Long time user of Photoshop CS5. Upgrading to CS6 was the only upgrade I didn't do, ever since I bought the very first Photoshop.
Sounds like you've done some research on alternative to PSCS6. What have you found? What would be an equal alternative to CS6 or CS5?
Long time user of Photoshop CS5. Upgrading to CS6 was the only upgrade I didn't do, ever since I bought the very first Photoshop.
Sounds like you've done some research on alternative to PSCS6. What have you found? What would be an equal alternative to CS6 or CS5?
Mar 25, 2017 11:04:19 #
pelha wrote:
mine (CC version) went into a strange state a couple of days ago where it insisted i had a trial version. i found the adobe forum & posted a what's up kind of question. the next morning all worked as paid for. i don't know if it was a server connect glitch on their end or whether their count down software has a bug & my post helped to get me a quick resolution. it's all a big mystery. but as of yesterday, the problem seems to have disappeared.
This exact thing happened to me this week. I was pulling my hair out because, of course, I was on a deadline. They had me reactivate and then uninstall and reinstall. It was a pain, but it is working again.
Mar 25, 2017 11:17:38 #
pelha wrote:
mine (CC version) went into a strange state a couple of days ago where it insisted i had a trial version. i found the adobe forum & posted a what's up kind of question. the next morning all worked as paid for. i don't know if it was a server connect glitch on their end or whether their count down software has a bug & my post helped to get me a quick resolution. it's all a big mystery. but as of yesterday, the problem seems to have disappeared.
This has happened to me a couple of times, and with different programs.
Shutting down the computer, waiting a minute or two, then rebooting, solved the problem.
The second time this happened, I simply rebooted, but that didn't help. Shutting down and waiting those couple of minutes made a difference.
Mar 25, 2017 12:03:13 #
Still using CS6 but it is getting more difficult since there is no support for new camera raw files. But, I'm waiting for some new technique or development in CC that I can't do as a work around in CS6 that will motivate me. Till then I'm sailing along subscription-free.
Mar 25, 2017 12:15:38 #
big sky montana wrote:
should have said refuse to use the cloud. don't want to just keep shelling out money to adobe. adobe has just become a money pit. And I did buy this from an authorized dealer back in the day. was also installed on windows 10 but i installed an new hard drive with 7 ultimate. I don't understand why adobe can't just renew the serial number to solve this problem
The mistake you made is not deactivating it from the other computers first and then installing on the new machines. If there is any way you can do that, you might avoid having to chat with the Adobe folks.
Mar 25, 2017 12:50:20 #
Psergel wrote:
FWIW br I too have a kind of philosophical resista... (show quote)
"....a kind of philosophical resistance to "monthly subscriptions"...."
They didn't break it down in to groups, but recent business news reported that there are now 9 million customers subscribing to Adobe's various plans. I've tried, but can't find how many of the 9 million are on the $10 per month Photographers Plan.
Mar 25, 2017 13:25:59 #
I teach Photoshop and am not a subscriber to PS CC personally. There is just not enough compelling reasons yet for PS CC vs. CS6, IMO.
Mar 25, 2017 13:37:20 #
bsprague wrote:
"....a kind of philosophical resistance to "monthly subscriptions"...."
They didn't break it down in to groups, but recent business news reported that there are now 9 million customers subscribing to Adobe's various plans. I've tried, but can't find how many of the 9 million are on the $10 per month Photographers Plan.
They didn't break it down in to groups, but recent business news reported that there are now 9 million customers subscribing to Adobe's various plans. I've tried, but can't find how many of the 9 million are on the $10 per month Photographers Plan.
Yeah....it just made sense. Considering that PS alone was about $600 (I think), LR was something like $149 and upgrades (to LR) were $59 the $10/month seems like a pretty good price.
Mar 25, 2017 13:43:56 #
silver
Loc: Santa Monica Ca.
big sky montana wrote:
I am trying to reinstall Adobe Photoshop CS6 Extended and when I enter my serial number I get a "the serial number you have entered has been revoked" contact customer service. trying to find a phone number for customer service on their web page is like pulling teeth. Anybody have any ideas ????
If you go to the Adobe site you can find a chat section where you can get help 24 hours a day every day from an Adobe tech. They can help you figure out what you have to do. The older CS6 is actually not being supported any more but you can still activate it you just have to know how. Go to the chat on the Adobe site and they will help you.
Mar 25, 2017 14:40:49 #
Psergel wrote:
Yeah....it just made sense. Considering that PS alone was about $600 (I think), LR was something like $149 and upgrades (to LR) were $59 the $10/month seems like a pretty good price.
Yes! It helps if you can do basic math rather than relying upon ideology.
Mar 25, 2017 14:57:36 #
This is not a recommendation to everybody but I haven't found a feature in PS CC that I can't duplicate with a workaround in CS6. Not to say I know every new feature in CC though, but I try to keep abreast.
Mar 25, 2017 15:00:00 #
Just today I was having problems importing my pictures into Lightroom 6.9 (stand alone version). I could not get things to work and every time the program would hang without importing anything. This has happened every time I have tried to import the last two weeks. I don't know if there is a bug that needs fixing or if they are hoping people will be frustrated enough to switch over to the monthly subscription.
Mar 25, 2017 15:25:56 #
big sky montana wrote:
should have said refuse to use the cloud. don't want to just keep shelling out money to adobe. adobe has just become a money pit. And I did buy this from an authorized dealer back in the day. was also installed on windows 10 but i installed an new hard drive with 7 ultimate. I don't understand why adobe can't just renew the serial number to solve this problem
That's just silly.
Adobe will eventually drop all support for CS6, then you will have to make a hard choice - CC or some other software. You are dismissing the value of not having this problem against what is a very fair price to keep your software current. Different strokes . . .
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